North Dallas Moving & Storage Review
Fact Checked by:
Positive Reviews
87%
across 246 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
60
founded 1966
FMCSA Status
Active
Satisfactory rating
North Dallas Moving & Storage is a 4.3/5-rated Texas full-service mover, operating since 1966 (60 years in business). North Dallas Moving & Storage earns 87% positive reviews across 246 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 4,731 trucks. All ratings reflect moveBuddha's independent analysis.
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North Dallas Moving & Storage at a glance
- Track record: 60 years in business with 87% positive customer reviews across 246 verified reviews.
- Scale: 4,731 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. North Dallas Moving & Storage has been in business for 60 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. North Dallas Moving & Storage has about 87% positive reviews across roughly 246 total reviews, with an average Yelp rating of 2.7.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from North Dallas Moving & Storage, and North Dallas Moving & Storage makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. North Dallas Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The crew was very professional and polite, took great care with our furniture and finished quickly. Highly recommend NDMS for any move!"
"From estimate to delivery, everyone at NDMS was incredibly efficient, organized, and kept me updated throughout the move. Nothing was damaged and everything was on time."
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What do customers say about North Dallas Moving & Storage?
Across 246 verified customer reviews from multiple platforms, 87% are positive, 13% are negative, and 1% are neutral.
What customers like most about North Dallas Moving & Storage
- Professional and polite staff: Customers say the North Dallas Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to North Dallas Moving & Storage's attention to detail.
- Efficient service: Many customers praise North Dallas Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from North Dallas Moving & Storage throughout the moving process.
- Quick moving process: The team at North Dallas Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about North Dallas Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive North Dallas Moving & Storage Reviews
"The crew was very professional and polite, took great care with our furniture and finished quickly. Highly recommend NDMS for any move!"
"From estimate to delivery, everyone at NDMS was incredibly efficient, organized, and kept me updated throughout the move. Nothing was damaged and everything was on time."
"Rhonda was always available to answer my questions and made sure our move was smooth and stress-free. The movers were careful and efficient. Would definitely use them again!"
Negative North Dallas Moving & Storage Reviews
Yelp
"Upon delivery, we discovered over $3,000 worth of damage to our furniture, including broken and chipped items. Movers slid boxes down stairs and left items behind."
"My belongings were split into two shipments without notice. Several items were missing. Claims were denied and communication was extremely poor."
"Movers damaged many of our things. It was difficult to work with them regarding the claim. They would not replace because we signed off that all boxes had been delivered."
Neutral North Dallas Moving & Storage Reviews
Yelp
"I have moved over 40 times and this was the worst yet due to poor packing and damage, but upgraded to 3 stars after the President helped resolve our claim."
Yelp
"We originally had an issue with the claims department, but after several weeks they agreed to fix the damage to one of our bikes. Movers did a good job."
Is North Dallas Moving & Storage licensed & insured?
Yes. North Dallas Moving & Storage holds active FMCSA registration under the legal name UNITED VAN LINES LLC. The company holds a satisfactory safety rating from the FMCSA. They operate 4,731 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/01/2026 |
| Safety rating | Satisfactory | 06/01/2026 |
| Fleet size | 4,731 power units | 06/01/2026 |
| FMCSA inspections | 0 total inspections | 06/01/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify North Dallas Moving & Storage's active status on the Texas licensed movers database.
How moveBuddha rated North Dallas Moving & Storage
North Dallas Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | North Dallas Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of North Dallas Moving & Storage
Movers at North Dallas Moving & Storage earn high praise for their professionalism, careful handling, efficient moves, consistent communication, and friendly service. Out of 246 feedback entries, 86.6% were positive, reflecting a client experience that stands out among moving companies. Customers frequently mention the movers' polite demeanor, attention to detail, and organization, making the relocation process much less stressful. Many reviewers highlight efficient and prompt moving crews, accurate estimates, and thorough follow-up during their moves. Negative input primarily centers on handling complaints about damaged or lost items and slow or unsatisfactory claims resolutions. A smaller group experienced significant property damage or unresolved claims, with some reporting neglected communication and left feeling unsupported during disputes. Compared to others in the industry, North Dallas Moving & Storage distinguishes itself with strong customer service and skilled teams but could improve on resolving complaints and minimizing property damage. The overwhelming majority recommend the company, but those with high-value or fragile items may want to pay extra attention to insurance coverage and clearly review policies before moving.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does North Dallas Moving & Storage cost?
North Dallas Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does North Dallas Moving & Storage compare to other Dallas movers?
North Dallas Moving & Storage ranks alongside the top full-service movers in Dallas on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Dallas movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
62% | A+ | ||
|
4.7 |
91% | A+ | ||
|
4.66 |
88% | A+ | ||
|
4.58 |
81% | A | ||
|
4.64 |
92% | B | ||
|
4.64 |
84% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
75% | A+ | ||
|
4.58 |
89% | A+ | ||
|
4.7 |
94% | A+ |
How North Dallas Moving & Storage's ratings compare to other Dallas movers
North Dallas Moving & Storage's Yelp rating (2.7/5) is in line with the average across the 68 movers analyzed in Dallas, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| North Dallas Moving & Storage | 2.7/5 | -- |
| Dallas movers | 3.2/5 | 68 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: North Dallas Moving & Storage
North Dallas Moving & Storage earns a 4.3/5 moveBuddha score with 87% positive customer reviews across 246 verified reviews. With 60 years in business and 4,731 trucks operating across Texas, North Dallas Moving & Storage is a solid option to consider for Texas moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about North Dallas Moving & Storage
Is North Dallas Moving & Storage a legitimate, licensed mover?
Yes. North Dallas Moving & Storage holds active FMCSA registration. The company operates 4,731 trucks. You can verify their licensing status on the Texas state regulator database.
How does North Dallas Moving & Storage's review score compare to other Texas movers?
North Dallas Moving & Storage earns 87% positive customer reviews across 246 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is North Dallas Moving & Storage's Yelp rating lower than other sources?
North Dallas Moving & Storage's 2.7/5 Yelp rating across 41 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does North Dallas Moving & Storage offer?
North Dallas Moving & Storage is a full-service mover operating in Texas. The company operates 4,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does North Dallas Moving & Storage require a deposit?
Deposit requirements for North Dallas Moving & Storage depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has North Dallas Moving & Storage been in business?
North Dallas Moving & Storage has been in business for 60 years, founded in 1966. The company holds active FMCSA registration.
Is North Dallas Moving & Storage associated with a van line?
Yes. North Dallas Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Dallas moving company?
To pick the best Dallas mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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