North Dallas Moving & Storage review 2026 (Carrollton, TX)
In business since 1966 · Updated
North Dallas Moving & Storage, a Carrollton, TX moving company, ranks #50 of 843 movers in Texas, with a moveBuddha rating of 4.50/5.
94% of North Dallas Moving & Storage's 816 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items.
In business since 1966, North Dallas Moving & Storage holds active FMCSA registration (USDOT #077949). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How North Dallas Moving & Storage measures up
Across 816 reviews, North Dallas Moving & Storage in Carrollton, TX is rated 4.8/5 on Google (778 reviews) and 2.7/5 on Yelp (42 reviews), and has an A+ rating from the Better Business Bureau.
North Dallas Moving & Storage ranks #50 out of 843 movers in Texas with a moveBuddha Score of 4.50 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.50.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
- Customer service
- 4.1
Google rating
Based on 778 reviews
Yelp rating
Based on 42 reviews
Better Business Bureau
Based on BBB profile
Is North Dallas Moving & Storage moveBuddha Certified?
North Dallas Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. North Dallas Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about North Dallas Moving & Storage?
Out of 816 verified reviews, 94% of customers left a positive review about North Dallas Moving & Storage in Carrollton, TX. 5.6% of reviews are negative and 0.6% are neutral. North Dallas Moving & Storage has a 5% higher positive review percentage than the average Texas moving company (94% vs the Texas state average of 89%).
- Positive93.8%(765)
- Neutral0.6%(5)
- Negative5.6%(46)
Based on 816 reviews across Google, Yelp, and other review sites.
What customers like about North Dallas Moving & Storage
Consistency and follow-up
Reviewers liked that North Dallas Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from North Dallas Moving & Storage throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at North Dallas Moving & Storage.
Quick response times
Customer support at North Dallas Moving & Storage was often noted for responding to questions or concerns almost immediately
Professional and polite staff
Customers say the North Dallas Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Andy thoroughly surveyed our belongings and quickly got a quote to us. Rhonda had meticulous follow-up with scheduling and handling last minute packing list changes.”
Brian DonovanVerified ReviewerGoogle“Terry called me a week before and a day before to confirm my delivery. They were able to accommodate a specific delivery time, too. The crew that unloaded and helped unpack my boxes were super friendly and efficient.”
Carlos SierraVerified ReviewerGoogle“Two fantastic experiences with North Dallas Moving & Storage. The office staff has been really communicative and the packing + moving teams could not have done a better job! Friendly, professional, efficient and did not break a single thing.”
Ginna WilbanksVerified ReviewerGoogle“Fast service. The team was professional and friendly!!”
Jim FinkVerified ReviewerGoogle
What mixed reviewers say
“I had more then bugs broken because of poor packing and poor moving than I did on all 3 international moves combined. UPDATE: I am upgrading to 3 starts because we finally were able to get our issues resolved.”
YelpVerified Reviewer “We originally had an issue with the claims department, but after several weeks and multiple e-mails they have agreed to fix the damage to one of our bikes. The movers did a good job.”
YelpVerified Reviewer
Most common complaints about North Dallas Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Poor packing quality
Subpar packing techniques by North Dallas Moving & Storage led to crushed boxes or damaged goods for some clients.
What negative reviewers say
“Broken boxes, broken items. Missing boxes that I paid to have NDMS pack and store. When it was time to file a claim for the multiple boxes missing, my claim was denied.”
Kate GrigalVerified ReviewerGoogle“Poorly labeled boxes. Heavy items packed with fragile items. The biggest damage we discovered so far, is a serious dent on an expensive dryer, which prevents it from functioning.”
Demitris KourisVerified ReviewerGoogle“Unfortunately, they had to unpack all the boxes I had packed myself and repacked them for safety reasons. Part of my cat tree was broken, my wooden record player has a sizable scratch, and some books were folded and damaged.”
StephanieVerified ReviewerGoogle“When my items arrived in NJ, my brand new Samsung TV was gone, but NDMS claimed they had nothing to do with it and could not help.”
MadsVerified ReviewerGoogle
North Dallas Moving & Storage
4.50Carrollton, TXSince 1966
Save more than 30% on average by comparing movers before you book.
North Dallas Moving & Storage
4.50
Carrollton, TX · Since 1966
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from North Dallas Moving & Storage, then see how it compares with other top-rated movers in Carrollton.
Compare prices side by side
See where North Dallas Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does North Dallas Moving & Storage offer?
North Dallas Moving & Storage offers full-service moving, local moves, long-distance moves, international moves, and commercial moves.
Services offered
Is North Dallas Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 077949 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, North Dallas Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 077949, as UNITED VAN LINES LLC, and its operating status is currently active. It also holds a Texas intrastate license, number 000000682C.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover North Dallas Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 000000682CIssued by Texas. Covers moves within the state, which the FMCSA does not
- Registered legal name
- UNITED VAN LINES LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- UNITED VAN LINESTrade name on file with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Miles driven
- 85,291,458Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does North Dallas Moving & Storage cost?
North Dallas Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to North Dallas Moving & Storage typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
North Dallas Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does North Dallas Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
North Dallas Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
North Dallas Moving & Storage also offers a military discount. Ask what you qualify for and how much you could save before you book.
How North Dallas Moving & Storage compares with other local movers
With a moveBuddha score of 4.50 out of 5, North Dallas Moving & Storage trails the five highest-scoring moving companies near Carrollton, just behind Wrightway Moving Company. North Dallas Moving & Storage has a brand score higher than four of the five, but the lowest review quality score.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Firehouse Movers Inc.Lewisville | 4.66 | 4,745 | 4.9 | 4.5 | A+ |
| 2 | 3 Men MoversDallas | 4.62 | 1,118 | 4.8 | 3.7 | A+ |
| 3 | Fantastic MovesDallas | 4.62 | 360 | 4.6 | 4.3 | A+ |
| 4 | King Moving CompanyCarrollton | 4.56 | 782 | 4.9 | 4.9 | A+ |
| 5 | Wrightway Moving CompanyDallas | 4.52 | 1,220 | 4.8 | 3.4 | A+ |
| 6 | North Dallas Moving & StorageThis mover · ranks #6 | 4.50 | 816 | 4.8 | 2.7 | A+ |
How does North Dallas Moving & Storage compare to other Texas movers?
- moveBuddha score#50 of 843(better than average)
4.50vs 3.68 avg
North Dallas Moving & Storage scores 4.50, above the Texas average of 3.68, and ranks #50 of 843 Texas movers.
- Positive reviews#400 of 843(better than average)
94%vs 89% avg
North Dallas Moving & Storage has 94% positive reviews, above the Texas average of 89%, and ranks #400 of 843 Texas movers.
- Negative reviews#409 of 843(better than average)
6%vs 10% avg
North Dallas Moving & Storage has 6% negative reviews, below the Texas average of 10%, and ranks #409 of 843 Texas movers. A lower percentage is better.
- Reviews analyzed#81 of 843(better than average)
816vs 337 avg
North Dallas Moving & Storage has 816 reviews analyzed, above the Texas average of 337, and ranks #81 of 843 Texas movers.
- Yelp rating#175 of 843(worse than average)
2.7vs 3.4 avg
North Dallas Moving & Storage has a Yelp rating of 2.7, below the Texas average of 3.4, and ranks #175 of 843 Texas movers.
- BBB rating#46 of 843(better than average)
A+vs A- avg
North Dallas Moving & Storage has a BBB rating of A+, above the Texas average of A-, and ranks #46 of 843 Texas movers.
- Years in business#19 of 843(better than average)
60 yearsvs 23 years avg
North Dallas Moving & Storage has been in business for 60 years, above the Texas average of 23 years, and ranks #19 of 843 Texas movers.
| Metric | This moverNorth Dallas Moving & Storage | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#50 of 843 in Texas | 4.50 | 3.68 | #50 of 843 | +0.82(better than average) |
| Positive reviews#400 of 843 in Texas | 94% | 89% | #400 of 843 | +5 pts(better than average) |
| Negative reviewsLower is better#409 of 843 in Texas | 6% | 10% | #409 of 843 | −4 pts(better than average) |
| Reviews analyzed#81 of 843 in Texas | 816 | 337 | #81 of 843 | +479(better than average) |
| Yelp ratingBased on only 42 reviews#175 of 843 in Texas | 2.7 | 3.4 | #175 of 843 | −0.7(worse than average) |
| BBB rating#46 of 843 in Texas | A+ | A- | #46 of 843 | +2 steps(better than average) |
| Years in business#19 of 843 in Texas | 60 years | 23 years | #19 of 843 | +37(better than average) |
Compared with 843 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
North Dallas Moving & Storage
4.50Carrollton, TXSince 1966
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from North Dallas Moving & Storage, then see how it compares with other top-rated movers in Carrollton.
Compare prices side by side
See where North Dallas Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
North Dallas Moving & Storage
4.50
Carrollton, TX · Since 1966
Final verdict: North Dallas Moving & Storage
North Dallas Moving & Storage earns a 4.50/5 moveBuddha Score and ranks #50 among Texas movers, with 94% positive feedback across 816 customer reviews.
Customers consistently praise its consistency and follow-up and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1966, it has more history than the average Texas mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact North Dallas Moving & Storage
- Phone
- (972) 241-1562
- Website
- ndms.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.