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Flex Moving & Storage review 2026 (Orlando, FL)

In business since 2022 · Updated

  • Preferred Partner

Flex Moving & Storage is an Orlando, FL mover ranked #16 of 32 Orlando movers and #123 of 886 in Florida with a 4.36/5 rating.

95% of Flex Moving & Storage's 428 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves damage to items.

In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #4148650) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Flex Moving & Storage measures up

Across 428 reviews, Flex Moving & Storage in Orlando, FL is rated 4.9/5 on Google (298 reviews) and 2.5/5 on Yelp (64 reviews), and has a B rating from the Better Business Bureau.

Flex Moving & Storage ranks #123 out of 886 movers in Florida with a moveBuddha Score of 4.36 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 298 reviews
  • Yelp rating

    Why does the Yelp score look different?

    Flex Moving & Storage has a 2.5 rating on Yelp across 64 reviews, noticeably lower than its 4.9 on Google (298 reviews).

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free Flex Moving & Storage quote and see how their price and responsiveness feel in practice.

    Based on 64 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Flex Moving & Storage as Flex Storage Inc..

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Flex Moving & Storage up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is Flex Moving & Storage moveBuddha Certified?

Flex Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Flex Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Flex Moving & Storage?

Out of 428 verified reviews, 95% of customers left a positive review about Flex Moving & Storage in Orlando, FL. 4.9% of reviews are negative and 0.5% are neutral. Flex Moving & Storage has a 5% higher positive review percentage than the average Florida moving company (95% vs the Florida state average of 90%).

  • Positive94.6%(405)
  • Neutral0.5%(2)
  • Negative4.9%(21)

Based on 428 reviews across Google, Yelp, and other review sites.

What customers like about Flex Moving & Storage

  • Quick response times

    Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately

  • Helpful movers

    Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

  • Quick moving process

    The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.

  • Professional and polite staff

    Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

What positive reviewers say

  • “They were on time and helped us move much quicker than we expected. They were a little pricier than other companies, but the experience and the quick fix made that worth it.”

    Maren W.Verified ReviewerYelp
  • “Twishawn and Gary were really helpful. Moving was fast and smooth. I really recommend their service.”

    Jennifer De MayoVerified ReviewerGoogle
  • “Flex movers were amazing! They got all my furniture moved in 4 hours. They worked hard and quickly. Would definitely recommend!”

    Theresa KalinowskiVerified ReviewerGoogle
  • “Chris, Russell, and Steven were amazing. They were communicative about their arrival time and charges for the move. They even took stuff up the stairs without issue.”

    Franklin TapiaVerified ReviewerGoogle
  • “Twishawn and Gary were professional and very easy to work with. The move was very smooth and on time.”

    Peter WeltiVerified ReviewerGoogle

What mixed reviewers say

  • “Customer service made it right, but the move started at 10:45am instead of 8am and finished four hours late. Later staff were polite and helpful; minor scuffs and scratches occurred.”

    GoogleVerified Reviewer
  • “Awesome crew, John, Jeron, and Derek were flawless! But do not use this company; they rip You off!”

    GoogleVerified Reviewer

Most common complaints about Flex Moving & Storage

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

What negative reviewers say

  • “I moved 9 miles away to a new apartment and was charged $630. The movers damaged a piece of furniture and took out my ceiling fan at the new place.”

    Nelida CastellanoVerified ReviewerGoogle
  • “Flex Moving and Storage completely destroyed my $1,300 TV, broke my bookshelf in half, and left my dresser in pieces. The move cost $1,800, but the damage offer was $45.66.”

    AustynVisionVerified ReviewerGoogle
  • “My original quote was a 2 day move, 780$ -980$. After paying $840, Flex invoiced me $39 for storage and made an unauthorized additional $630 charge to my credit card.”

    Rhonda B.Verified ReviewerYelp
  • “Just started unpacking my belongings and noticed my jewelry box was missing. I found the little drawer that went to it in the box I packed it in.”

    Denise MoodyVerified ReviewerGoogle

Flex Moving & Storage

4.36Orlando, FLSince 2022

Save more than 30% on average by comparing movers before you book.

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What services does Flex Moving & Storage offer?

Licensed under US DOT number 4148650, Flex Moving & Storage offers full-service moving, labor-only loading help, local moves, and long-distance moves.

Services offered

Is Flex Moving & Storage licensed and insured?

Federally licensed, operating authority active

US DOT 4148650 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 4148650, as FLEX MOVING INC, and its operating status is currently active.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.

Registered legal name
FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
3Power units reported to the FMCSA
Miles driven
101,203Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
October 2026

How much does Flex Moving & Storage cost?

Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $144/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Florida moving companies similar to Flex Moving & Storage typically bill the amounts below using a $144/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Flex Moving & Storage offer?

Accepts
No credit cards
Deposit
Not listed, so ask
Discounts
Mover’s own offer

Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves or $25 off FlexHaul Budget moves. The storage service also advertises savings of up to 30%. Ask what you qualify for and how much you could save before you book.

How Flex Moving & Storage compares with the top 10 Orlando movers

Flex Moving & Storage's moveBuddha score of 4.36 out of 5 places it outside the top 10 movers in Orlando, 0.06 points behind Cento Family Moving & Storage. At 428 reviews, Flex Moving & Storage has fewer reviews than seven of the ten. Flex Moving & Storage has a review quality score higher than eight of the ten, but an industry experience score that trails nine of the ten.

The ten highest-scoring local movers near Orlando, by moveBuddha score.

#MoverScoreReviews
1Big Man Movers Corp.Winter Park4.64273
2College Hunks Hauling Junk & MovingOrlando4.584,663
31st Class Moving and StorageOrlando4.52239
41776 Moving and Storage, Inc.Orlando4.50525
5Teleport Moving and StorageCasselberry4.481,478
6Best USA Movers OrlandoOrlando4.481,184
7Orlando Express MoversOrlando4.421,014
8Suddath Van Lines, Inc.Orlando4.42832
9MechaMovers LLCOrlando4.42779
10Cento Family Moving & StorageOrlando4.42376
11Flex Moving & StorageThis mover · ranks #114.36428

How does Flex Moving & Storage compare to other Florida movers?

  • moveBuddha score#123 of 886(better than average)

    4.36vs 3.61 avg

    Flex Moving & Storage scores 4.36, above the Florida average of 3.61, and ranks #123 of 886 Florida movers.

  • Positive reviews#391 of 886(better than average)

    95%vs 90% avg

    Flex Moving & Storage has 95% positive reviews, above the Florida average of 90%, and ranks #391 of 886 Florida movers.

  • Negative reviews#396 of 886(better than average)

    5%vs 9% avg

    Flex Moving & Storage has 5% negative reviews, below the Florida average of 9%, and ranks #396 of 886 Florida movers. A lower percentage is better.

  • Reviews analyzed#146 of 886(better than average)

    428vs 311 avg

    Flex Moving & Storage has 428 reviews analyzed, above the Florida average of 311, and ranks #146 of 886 Florida movers.

  • Yelp rating#160 of 886(worse than average)

    2.5vs 3.3 avg

    Flex Moving & Storage has a Yelp rating of 2.5, below the Florida average of 3.3, and ranks #160 of 886 Florida movers.

  • BBB rating#222 of 886(worse than average)

    Bvs A- avg

    Flex Moving & Storage has a BBB rating of B, below the Florida average of A-, and ranks #222 of 886 Florida movers.

  • Years in business#243 of 886(worse than average)

    4 yearsvs 18 years avg

    Flex Moving & Storage has been in business for 4 years, below the Florida average of 18 years, and ranks #243 of 886 Florida movers.

MetricThis moverFlorida avg
moveBuddha score#123 of 886 in Florida4.363.61
Positive reviews#391 of 886 in Florida95%90%
Negative reviewsLower is better#396 of 886 in Florida5%9%
Reviews analyzed#146 of 886 in Florida428311
Yelp rating#160 of 886 in Florida2.53.3
BBB rating#222 of 886 in FloridaBA-
Years in business#243 of 886 in Florida4 years18 years

Compared with 886 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.

Flex Moving & Storage

4.36Orlando, FLSince 2022

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

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Final verdict: Flex Moving & Storage

Flex Moving & Storage earns a 4.36/5 moveBuddha Score and ranks #16 among Orlando movers, with 95% positive feedback across 428 customer reviews.

Customers consistently praise its quick response times and helpful movers. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

With 3 trucks and a track record dating to 2022, it has less history than the average Florida mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Florida moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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