Flex Moving & Storage review 2026 (Pompano Beach, FL)
In business since 2022 · Updated
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Flex Moving & Storage is a moveBuddha Certified mover based in Pompano Beach, FL, ranked #107 of 825 movers in Florida with a 4.38/5 rating.
96% of Flex Moving & Storage's 330 verified customer reviews are positive. Customers most often praise its knowledgeable staff, while the most common complaint involves damage to items.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #4148650) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 330 reviews, Flex Moving & Storage in Pompano Beach, FL is rated 4.9/5 on Google (298 reviews) and 2.5/5 on Yelp (64 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #107 out of 825 movers in Florida with a moveBuddha Score of 4.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.38.
- Customer service
- 5.0
- Brand
- 4.5
- Industry experience
- 4.4
- Review quality
- 4.3
- Website
- 4.0
Google rating
Based on 298 reviews
Yelp rating
Based on 64 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 330 verified reviews, 96% of customers left a positive review about Flex Moving & Storage in Pompano Beach, FL. 4.5% of reviews are negative. Flex Moving & Storage has a 6% higher positive review percentage than the average Florida moving company (96% vs the Florida state average of 90%).
- Positive95.5%(315)
- Negative4.5%(15)
Based on 330 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Knowledgeable staff
Several reviewers pointed out that Flex Moving & Storage's crew answered questions confidently and provided useful advice.
Good communication
Reviewers frequently mention clear, consistent updates from Flex Moving & Storage throughout the moving process.
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Professional and polite staff
Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.
What positive reviewers say
“Communication was great with this company, they dropped off the item storage unit literally the next day. Super efficient, showed me how to use the locks and how to use the unit. Customer service was impeccable.”
GoogleVerified Reviewer “The driver, Carlos Ocampo was extremely kind, courteous and helpful and punctual as well. Victor, whom I spoke to on the phone originally, was always patient, knowledgeable and kind as well.”
GoogleVerified Reviewer “Dorian called to give an ETA, was spot on time, super friendly and professional. Flex replied to our initial call right away and delivered the next day.”
GoogleVerified Reviewer “William was in constant contact with me and stuck to the schedule. He was polite and very accommodating. His willingness to help made our experience extremely smooth and stress free.”
GoogleVerified Reviewer “Christopher M and Johnathan S were great partners from greetings to the last box delivered. Communication was clear and friendly throughout the entire process, with care and professionalism.”
GoogleVerified Reviewer
Most common complaints about Flex Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“During my move, they damaged my 85-inch TV beyond repair, scratched my brand-new dresser, and caused damage to my beds. Despite multiple attempts to contact the company, my calls and messages went unanswered.”
Ivelis EstevezVerified ReviewerGoogle“There are many missing items including dining room chair, a night stand table, a mattress, a framed mirror and a TV. Each time I called to complain, I was told they would look into it and get back to me.”
GoogleVerified Reviewer “They cost my dad over $8,000 in damages to his items and charged his card over $1,600 more than the maximum originally quoted. They avoided calls about the damages and disputed charges.”
YelpVerified Reviewer “After realizing that I had been overcharged $117 for my move, I filed a dispute with my credit card company. Since then, multiple attempts to obtain the refund have not resolved the issue.”
Bryant B.Verified ReviewerYelp
Flex Moving & Storage
4.38Pompano Beach, FLSince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.38
Pompano Beach, FL · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Pompano Beach.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Licensed under US DOT number 4148650, Flex Moving & Storage offers full-service moving, labor-only loading help, local moves, and long-distance moves.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 4148650 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 4148650, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $142/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to Flex Moving & Storage typically bill the amounts below using a $142/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with other local movers
With a moveBuddha score of 4.38 out of 5, Flex Moving & Storage trails the five highest-scoring moving companies near Pompano Beach, 0.06 points behind Haulin Assets Moving. At 330 reviews, Flex Moving & Storage has fewer reviews than four of the five. Where Flex Moving & Storage falls behind is industry experience, with the lowest industry experience score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Top Notch MoversFort Lauderdale | 4.62 | 693 | 4.6 | 3.5 | B- |
| 2 | Summit Van LinesFort Lauderdale | 4.58 | 308 | 4.4 | 3.0 | A+ |
| 3 | All My Sons Moving & StoragePompano Beach | 4.56 | 3,496 | 4.7 | 1.5 | A+ |
| 4 | Solomon & Sons Relocation ServicesDania Beach | 4.56 | 2,465 | 4.5 | 2.9 | A+ |
| 5 | Haulin Assets MovingPompano Beach | 4.44 | 1,567 | 4.9 | 3.5 | A+ |
| 6 | Flex Moving & StorageThis mover · ranks #6 | 4.38 | 330 | 4.9 | 2.5 | B |
How does Flex Moving & Storage compare to other Florida movers?
- moveBuddha score#107 of 825(better than average)
4.38vs 3.63 avg
Flex Moving & Storage scores 4.38, above the Florida average of 3.63, and ranks #107 of 825 Florida movers.
- Positive reviews#361 of 825(better than average)
96%vs 90% avg
Flex Moving & Storage has 96% positive reviews, above the Florida average of 90%, and ranks #361 of 825 Florida movers.
- Negative reviews#376 of 825(better than average)
5%vs 9% avg
Flex Moving & Storage has 5% negative reviews, below the Florida average of 9%, and ranks #376 of 825 Florida movers. A lower percentage is better.
- Reviews analyzed#191 of 825(better than average)
330vs 311 avg
Flex Moving & Storage has 330 reviews analyzed, above the Florida average of 311, and ranks #191 of 825 Florida movers.
- Yelp rating#159 of 825(worse than average)
2.5vs 3.3 avg
Flex Moving & Storage has a Yelp rating of 2.5, below the Florida average of 3.3, and ranks #159 of 825 Florida movers.
- BBB rating#221 of 825(worse than average)
Bvs A- avg
Flex Moving & Storage has a BBB rating of B, below the Florida average of A-, and ranks #221 of 825 Florida movers.
- Years in business#242 of 825(worse than average)
4 yearsvs 18 years avg
Flex Moving & Storage has been in business for 4 years, below the Florida average of 18 years, and ranks #242 of 825 Florida movers.
| Metric | This moverFlex Moving & Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#107 of 825 in Florida | 4.38 | 3.63 | #107 of 825 | +0.75(better than average) |
| Positive reviews#361 of 825 in Florida | 96% | 90% | #361 of 825 | +6 pts(better than average) |
| Negative reviewsLower is better#376 of 825 in Florida | 5% | 9% | #376 of 825 | −4 pts(better than average) |
| Reviews analyzed#191 of 825 in Florida | 330 | 311 | #191 of 825 | +19(better than average) |
| Yelp rating#159 of 825 in Florida | 2.5 | 3.3 | #159 of 825 | −0.8(worse than average) |
| BBB rating#221 of 825 in Florida | B | A- | #221 of 825 | −2 steps(worse than average) |
| Years in business#242 of 825 in Florida | 4 years | 18 years | #242 of 825 | −14(worse than average) |
Compared with 825 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
Flex Moving & Storage
4.38Pompano Beach, FLSince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Pompano Beach.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.38
Pompano Beach, FL · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.38/5 moveBuddha Score and ranks #107 among Florida movers, with 96% positive feedback across 330 customer reviews.
Customers consistently praise its knowledgeable staff and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average Florida mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (754) 714-3876
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Washington, DC
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.