Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
94%
across 90 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
3
founded 2023
FMCSA Status
Active
Flex Moving & Storage is a 4.3/5-rated Florida moveBuddha-partnered mover, operating since 2023 (3 years in business). Flex Moving & Storage earns 94% positive reviews across 90 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 3 years in business with 94% positive customer reviews across 90 verified reviews.
- Scale: 3 trucks operating across Florida
- Industry experience: 4.42/5
- Customer service: 4.14/5
- Review quality: 4.34/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Quick moving process
Helpful movers
Careful handling
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 3 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 94% positive reviews across roughly 90 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Tay and Donte from Flex Storage went above and beyond to make my move smooth and stress-free. They arrived on time, were super friendly, and handled my furniture like pros.
Chris and Daniel were very efficient and professional during my recent move. They were prompt and the entire move went incredibly smoothly. I would definitely recommend them.
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What do customers say about Flex Moving & Storage?
Across 90 verified customer reviews from multiple platforms, 94% are positive, 6% are negative, and 0% are neutral.
What customers like most about Flex Moving & Storage
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
Most common complaints about Flex Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Sample positive reviews
Derrick Akins, Google
Tay and Donte from Flex Storage went above and beyond to make my move smooth and stress-free. They arrived on time, were super friendly, and handled my furniture like pros.
Jon Brand, Google
Chris and Daniel were very efficient and professional during my recent move. They were prompt and the entire move went incredibly smoothly. I would definitely recommend them.
Mónica Márquez, Google
If you’re looking for a professional company that’s efficient, considerate of your belongings and affordable…Flex Storage is your go-to. I can’t recommend them enough!!!
Sample negative reviews
Jennifer Vargas, Google
Absolutely Atrocious! Improperly loaded and literally every single piece of furniture is scratched, ripped, and/or broken. Zero care given and a complete waste of money. The team was in a hurry and did not feel like waiting for a third trailer and tried shoving everything into 2 trailers. Awful!
G R., Yelp
This place is a complete joke, they give you a qoute and pretend something happened to their computers and then give you a totally different amount twice the amount of the first.. When you ask them to honor the first quote they will tell you that you have to speak to a manager. The manager will never call you back.. They are big Scam!!!! Do not ever use this company!!!!!!
B Reinhart, Google
My experience with this company has been extremely concerning. In May 2025, the storage unit I rented through them could not be located and my belongings have not been returned. This is not a case of damaged items — the contents of my unit are missing.
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/11/2026 |
| Fleet size | 3 power units | 04/11/2026 |
| FMCSA inspections | 0 total inspections | 04/11/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Flex Moving & Storage's active status on the Florida licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Jacksonville
- Tampa
- San Diego
- Miami
- Tucson
- Atlanta
- Los Angeles
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- Dallas
- Houston
- San Antonio
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Customers rave about Flex Moving & Storage for its professional, efficient, and friendly staff. Out of 90 reviews, 94% are positive, highlighting quick moves, careful handling, and helpful movers. Many mention that the team is polite and makes the process stress-free. Some customers appreciate the affordable rates and the crew's willingness to go above and beyond. On the other hand, a few negative reviews point to serious issues like damaged items, unexpected charges, and lost belongings. These complaints stand out compared to most moving companies, where billing and property security are less frequently mentioned. While most feedback praises the team's professionalism and efficiency, potential customers should be aware of the rare but significant problems reported.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Flex Moving & Storage compare to other West Palm Beach movers?
Flex Moving & Storage ranks alongside the top full-service movers in West Palm Beach on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top West Palm Beach movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
80% | B+ | ||
|
4.66 |
94% | A+ | ||
|
4.72 |
94% | A+ | ||
|
4.7 |
96% | A+ | ||
|
4.5 |
99% | B+ | ||
|
4.42 |
91% | A+ | ||
|
4.34 |
97% | F | ||
|
4.3 |
94% | B | ||
|
4.72 |
80% | A+ | ||
|
4.36 |
93% | A+ |
How Flex Moving & Storage's ratings compare to other West Palm Beach movers
Flex Moving & Storage's Yelp rating (1.0/5) is lower than the average across the 20 movers analyzed in West Palm Beach, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 1.0/5 | -- |
| West Palm Beach movers | 3.2/5 | 20 movers |
| Florida movers | 3.2/5 | 228 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.3/5 moveBuddha score with 94% positive customer reviews across 90 verified reviews. With 3 years in business and 3 trucks operating across Florida, Flex Moving & Storage is a solid option to consider for Florida moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Florida state regulator database.
How does Flex Moving & Storage's review score compare to other Florida movers?
Flex Moving & Storage earns 94% positive customer reviews across 90 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is Flex Moving & Storage's Yelp rating lower than other sources?
Flex Moving & Storage's 1.0/5 Yelp rating across 2 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Florida. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 3 years, founded in 2023. The company holds active FMCSA registration.
How do I choose the right West Palm Beach moving company?
To pick the best West Palm Beach mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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