Flex Moving & Storage review 2026 (West Palm Beach, FL)
In business since 2023 · Updated
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Flex Moving & Storage is a moveBuddha Certified mover based in West Palm Beach, FL, ranked #183 of 379 movers in Florida with a 4.22/5 rating.
94% of Flex Moving & Storage's 90 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves unexpected charges.
In business since 2023, Flex Moving & Storage holds active FMCSA registration (USDOT #4148650) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 90 reviews, Flex Moving & Storage in West Palm Beach, FL is rated 4.6/5 on Google (97 reviews) and 1/5 on Yelp (2 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #183 out of 379 movers in Florida with a moveBuddha Score of 4.22 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.22.
- Industry experience
- 4.4
- Review quality
- 4.3
- Customer service
- 4.1
- Brand
- 4.0
- Website
- 4.0
Google rating
Based on 97 reviews
Yelp rating
Based on 2 reviews
Better Business Bureau
Based on BBB profile
Flex Moving & Storage is moveBuddha Certified
Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. A higher bar for movers. Extra protection for you.
What you get
- $1,000 in added move coverage*. Extra coverage for your move.
- Vetted for licensing and insurance. Certification requires $1M general liability and $100K cargo cover, and moveBuddha audits the paperwork.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
What do customers say about Flex Moving & Storage?
Out of 90 verified reviews, 94% of customers left a positive review about Flex Moving & Storage in West Palm Beach, FL. 5.6% of reviews are negative. Flex Moving & Storage has a 4% higher positive review percentage than the average Florida moving company (94% vs the Florida state average of 90%).
- Positive94.4%(85)
- Negative5.6%(5)
Based on 90 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
What positive reviewers say
“John came right on time to deliver the storage unit. He was friendly and professional, offered expert packing tips, and helped ensure everything was ready.”
Tracey FarrowVerified ReviewerGoogle“Chris and Daniel were very efficient and professional during my recent move. They were prompt and the entire move went incredibly smoothly.”
Jon BrandVerified ReviewerGoogle“Tay and Donte arrived on time, were super friendly, handled my furniture like pros, and helped arrange the storage unit for easy access.”
Derrick AkinsVerified ReviewerGoogle“John was a tremendous help, very friendly, and I appreciate the quick response.”
Odalis GVerified ReviewerGoogle“The crew showed up early, loaded my house and storage unit quickly, and packed everything efficiently. Flex made my move seamless and easy.”
Landon BrownVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“After our contract ended and our final bill was paid, they charged our credit card another $435 that we did not authorize, just like the year before.”
Steph WoodVerified ReviewerGoogle“Improperly loaded and literally every single piece of furniture is scratched, ripped, and/or broken. Zero care given. The team was in a hurry and tried shoving everything into 2 trailers.”
Jennifer VargasVerified ReviewerGoogle“In May 2025, the storage unit I rented through them could not be located and my belongings have not been returned. The contents of my unit are missing.”
B ReinhartVerified ReviewerGoogle
Flex Moving & Storage
4.22West Palm Beach, FLSince 2023
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.22
West Palm Beach, FL · Since 2023
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in West Palm Beach.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers full-service moving, labor-only loading help, local moves, long-distance moves, and commercial moves.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 4148650 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 4148650, as FLEX MOVING INC, and its operating status is currently active. It also holds a Florida intrastate license, number IM3819.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- IM3819Issued by Florida. Covers moves within the state, which the FMCSA does not
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Florida, you can expect to pay approximately $169/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Florida moving companies similar to Flex Moving & Storage typically bill the amounts below using a $169/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Florida moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Discount is applied at booking. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with other local movers
With a moveBuddha score of 4.22 out of 5, Flex Moving & Storage trails the five top-rated movers in the West Palm Beach area, 0.16 points behind Safebound Moving & Storage. Flex Moving & Storage's score rests on 90 reviews, fewer than any of the five. Flex Moving & Storage has a quote accuracy score higher than four of the five, but the lowest industry experience score.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Bald Eagle Moving LLCTequesta | 4.62 | 412 | 5.0 | 4.0 | A+ |
| 2 | A-1 Moving & StorageJupiter | 4.58 | 311 | 4.9 | 4.0 | A+ |
| 3 | Joe Bonnie & Son Moving & StorageDelray Beach | 4.56 | 407 | 4.8 | 4.3 | A+ |
| 4 | College Hunks Hauling Junk & MovingLake Worth Beach | 4.38 | 4,517 | 4.9 | 3.5 | A+ |
| 5 | Safebound Moving & StorageWest Palm Beach | 4.38 | 2,444 | 4.9 | — | B |
| — | Flex Moving & StorageThis mover · ranks #6 | 4.22 | 90 | 4.6 | 1.0 | B |
How does Flex Moving & Storage compare to other Florida movers?
- moveBuddha score#183 of 379(better than average)
4.22vs 3.95 avg
Flex Moving & Storage scores 4.22, above the Florida average of 3.95, and ranks #183 of 379 Florida movers.
- Positive reviews#171 of 379(better than average)
94%vs 90% avg
Flex Moving & Storage has 94% positive reviews, above the Florida average of 90%, and ranks #171 of 379 Florida movers.
- Negative reviews#183 of 379(better than average)
6%vs 10% avg
Flex Moving & Storage has 6% negative reviews, below the Florida average of 10%, and ranks #183 of 379 Florida movers. A lower percentage is better.
- Reviews analyzed#264 of 379(worse than average)
90vs 441 avg
Flex Moving & Storage has 90 reviews analyzed, below the Florida average of 441, and ranks #264 of 379 Florida movers.
- Yelp rating#214 of 379(worse than average)
1.0vs 3.3 avg
Flex Moving & Storage has a Yelp rating of 1.0, below the Florida average of 3.3, and ranks #214 of 379 Florida movers.
- BBB rating#164 of 379(worse than average)
Bvs A- avg
Flex Moving & Storage has a BBB rating of B, below the Florida average of A-, and ranks #164 of 379 Florida movers.
- Years in business#191 of 379(worse than average)
3 yearsvs 19 years avg
Flex Moving & Storage has been in business for 3 years, below the Florida average of 19 years, and ranks #191 of 379 Florida movers.
| Metric | This moverFlex Moving & Storage | Florida avg | Florida rank | Difference |
|---|---|---|---|---|
| moveBuddha score#183 of 379 in Florida | 4.22 | 3.95 | #183 of 379 | +0.27(better than average) |
| Positive reviews#171 of 379 in Florida | 94% | 90% | #171 of 379 | +4 pts(better than average) |
| Negative reviewsLower is better#183 of 379 in Florida | 6% | 10% | #183 of 379 | −4 pts(better than average) |
| Reviews analyzed#264 of 379 in Florida | 90 | 441 | #264 of 379 | −351(worse than average) |
| Yelp ratingBased on only 2 reviews#214 of 379 in Florida | 1.0 | 3.3 | #214 of 379 | −2.3(worse than average) |
| BBB rating#164 of 379 in Florida | B | A- | #164 of 379 | −2 steps(worse than average) |
| Years in business#191 of 379 in Florida | 3 years | 19 years | #191 of 379 | −16(worse than average) |
Compared with 379 Florida movers with moveBuddha profiles. Rank #1 is the best in Florida.
Flex Moving & Storage
4.22West Palm Beach, FLSince 2023
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in West Palm Beach.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.22
West Palm Beach, FL · Since 2023
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.22/5 moveBuddha Score and ranks #183 among Florida movers, with 94% positive feedback across 90 customer reviews.
Customers consistently praise its quick response times and helpful movers. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 2023, it has less history than the average Florida mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Florida moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (727) 761-7059
- Website
- goflex.com
Other Flex Moving & Storage locations
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- Washington, DC
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- St. Petersburg, FL
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- Austin, TX
- Dallas, TX
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- San Antonio, TX
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Helpful Florida moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.