Flex Moving & Storage review 2026 (Lithonia, GA)
In business since 2022 · Updated
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Flex Moving & Storage is a moveBuddha Certified mover based in Lithonia, GA, ranked #16 of 216 movers in Georgia with a 4.50/5 rating.
85% of Flex Moving & Storage's 578 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves unexpected charges.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #3858694) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 578 reviews, Flex Moving & Storage in Lithonia, GA is rated 4.5/5 on Google (378 reviews) and 2.6/5 on Yelp (60 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #16 out of 216 movers in Georgia with a moveBuddha Score of 4.50 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.50.
- Customer service
- 5.0
- Review quality
- 4.7
- Brand
- 4.5
- Industry experience
- 4.4
- Website
- 4.0
Google rating
Based on 378 reviews
Yelp rating
Based on 60 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 578 verified reviews, 85% of customers left a positive review about Flex Moving & Storage in Lithonia, GA. 13.7% of reviews are negative and 1% are neutral. Flex Moving & Storage has a 2% lower positive review percentage than the average Georgia moving company (85% vs the Georgia state average of 87%).
- Positive85.3%(493)
- Neutral1%(6)
- Negative13.7%(79)
Based on 578 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Great same-day last minute movers. They communicated through the entire process. They arrived on time. They were polite and very skilled making sure all things were handled with proper care.”
GoogleVerified Reviewer “Kendrick and Roberto from Flex Movers did an absolutely amazing job moving my belongings. They were professional, respectful, punctual, and extremely pleasant to work with. They handled my items with great care.”
Lakesha MatthewVerified ReviewerGoogle“I called Flex Movers and spoke with Kimberly, who immediately understood my circumstances and got me on the schedule for 3 p.m. To my surprise, the movers showed up two hours early. The entire team was professional and courteous.”
JESSICA MALDONADOVerified ReviewerGoogle“Highly recommend this moving company. They were very communicative throughout the whole process from the moment their services were booked to the move itself. They reached out ahead of time and asked for an inventory.”
Bae StephensVerified ReviewerGoogle
What mixed reviewers say
“Flex hired kids from an app with no moving experience. They damaged a recliner, several family heirlooms, and newly refinished hardwood floors. As of 5/29, we came to an agreement.”
Sydney C.Verified ReviewerYelp“After 5 hours of dealing with multiple representatives, 3 movers and the proper trailers never showed up. The first trailer had someone else’s furniture, and only two gentlemen arrived.”
D HVerified ReviewerGoogle“They sent me a small cargo, and we had to do two trips instead of just one trip, which took more time to do the move and more charge on my bill.”
Javier AguileraVerified ReviewerGoogle“My move took a total of 9 hours, when I was only moving ten minutes away. We had to take two trips, which should have been one.”
Cassidi R.Verified ReviewerYelp
Most common complaints about Flex Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Then THE NEXT DAY, without any warning, Flex charged an additional $487.50 to my credit card—bringing my total to $1,443. That's $520 MORE than the maximum estimate I was given.”
Rhonda B.Verified ReviewerYelp“It was obvious throughout the move that our furniture was not properly protected or handled with care. As a result, multiple pieces of our furniture were damaged.”
KelVerified ReviewerGoogle“The crew didn’t arrive until 7:45 p.m. after several hours of unanswered calls. Items were dragged across floors, left on wet grass, and thrown into my garage at the new place.”
Cameron SchweikertVerified ReviewerGoogle“No show on the day of our move after taking our deposit for the date. Took two hours after the arrival window was over to tell us they had no drivers for the day.”
Amber HarrisVerified ReviewerGoogle
Flex Moving & Storage
4.50Lithonia, GASince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.50
Lithonia, GA · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Lithonia.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage covers moving (local moves and long-distance moves), packing, and storage (climate-controlled storage).
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3858694 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3858694, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Georgia, you can expect to pay approximately $120/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Georgia moving companies similar to Flex Moving & Storage typically bill the amounts below using a $120/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Georgia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with other local movers
With a moveBuddha score of 4.50 out of 5, Flex Moving & Storage places fifth when ranked against the five highest-scoring moving companies near Lithonia, just behind College Hunks Hauling Junk & Moving and 0.06 points ahead of Atlantic Relocation Systems. Flex Moving & Storage has a review quality score higher than four of the five, but the lowest industry experience score.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Zip Moving And Storage, Inc.Norcross | 4.72 | 1,028 | 4.7 | 4.2 | — |
| 2 | Atlanta Peach MoversAtlanta | 4.62 | 577 | 4.2 | 3.1 | A+ |
| 3 | The Armstrong CompanyAtlanta | 4.62 | 282 | 4.3 | 3.1 | A+ |
| 4 | College Hunks Hauling Junk & MovingTucker | 4.52 | 912 | 4.9 | 3.3 | — |
| 5 | Flex Moving & StorageThis mover · ranks #5 | 4.50 | 578 | 4.5 | 2.6 | B |
| 6 | Atlantic Relocation SystemsTucker | 4.44 | 172 | 4.2 | 2.0 | A+ |
How does Flex Moving & Storage compare to other Georgia movers?
- moveBuddha score#16 of 216(better than average)
4.50vs 3.73 avg
Flex Moving & Storage scores 4.50, above the Georgia average of 3.73, and ranks #16 of 216 Georgia movers.
- Positive reviews#124 of 216(worse than average)
85%vs 87% avg
Flex Moving & Storage has 85% positive reviews, below the Georgia average of 87%, and ranks #124 of 216 Georgia movers.
- Negative reviews#125 of 216(worse than average)
14%vs 12% avg
Flex Moving & Storage has 14% negative reviews, above the Georgia average of 12%, and ranks #125 of 216 Georgia movers. A lower percentage is better.
- Reviews analyzed#36 of 216(better than average)
578vs 394 avg
Flex Moving & Storage has 578 reviews analyzed, above the Georgia average of 394, and ranks #36 of 216 Georgia movers.
- Yelp rating#46 of 216(worse than average)
2.6vs 2.9 avg
Flex Moving & Storage has a Yelp rating of 2.6, below the Georgia average of 2.9, and ranks #46 of 216 Georgia movers.
- BBB rating#53 of 216(worse than average)
Bvs A- avg
Flex Moving & Storage has a BBB rating of B, below the Georgia average of A-, and ranks #53 of 216 Georgia movers.
- Years in business#71 of 216(worse than average)
4 yearsvs 22 years avg
Flex Moving & Storage has been in business for 4 years, below the Georgia average of 22 years, and ranks #71 of 216 Georgia movers.
| Metric | This moverFlex Moving & Storage | Georgia avg | Georgia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#16 of 216 in Georgia | 4.50 | 3.73 | #16 of 216 | +0.77(better than average) |
| Positive reviews#124 of 216 in Georgia | 85% | 87% | #124 of 216 | −2 pts(worse than average) |
| Negative reviewsLower is better#125 of 216 in Georgia | 14% | 12% | #125 of 216 | +2 pts(worse than average) |
| Reviews analyzed#36 of 216 in Georgia | 578 | 394 | #36 of 216 | +184(better than average) |
| Yelp rating#46 of 216 in Georgia | 2.6 | 2.9 | #46 of 216 | −0.3(worse than average) |
| BBB rating#53 of 216 in Georgia | B | A- | #53 of 216 | −2 steps(worse than average) |
| Years in business#71 of 216 in Georgia | 4 years | 22 years | #71 of 216 | −18(worse than average) |
Compared with 216 Georgia movers with moveBuddha profiles. Rank #1 is the best in Georgia.
Flex Moving & Storage
4.50Lithonia, GASince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Lithonia.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.50
Lithonia, GA · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.50/5 moveBuddha Score and ranks #16 among Georgia movers, with 85% positive feedback across 578 customer reviews.
Customers consistently praise its quick response times and quick moving process. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average Georgia mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Georgia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (786) 738-9516
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Washington, DC
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
Helpful Georgia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.