Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
69%
across 16 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
3
founded 2023
FMCSA Status
Active
Flex Moving & Storage is a 4.2/5-rated New York moveBuddha-partnered mover, operating since 2023 (3 years in business). Flex Moving & Storage earns 69% positive reviews across 16 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 3 years in business with 69% positive customer reviews across 16 verified reviews.
- Scale: 3 trucks operating across New York
- Industry experience: 4.14/5
- Customer service: 4.14/5
- Review quality: 4.34/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 3 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 69% positive reviews across roughly 16 total reviews, with an average Yelp rating of 3.8.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Best moving company in NYC! Been moving around in the city all my life and have dealt with many, many companies but this truly is the most hard working, efficient and meticulous one. They're very accommodating and get things done in lightening speed. Totally recommend them for any residential or commercial moves! 10/10!
The team was highly skilled, strategic, efficient and FAST. Most of all they were PROFESSIONAL and insisted that we sit back because they had it handled. They seamlessly moved us into our new unit and storage space with no damages.
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What do customers say about Flex Moving & Storage?
Across 16 verified customer reviews from multiple platforms, 69% are positive, 31% are negative, and 0% are neutral.
What customers like most about Flex Moving & Storage
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Flex Moving & Storage throughout the moving process.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Flex Moving & Storage
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Sample positive reviews
Sophia Y., Yelp
Best moving company in NYC! Been moving around in the city all my life and have dealt with many, many companies but this truly is the most hard working, efficient and meticulous one. They're very accommodating and get things done in lightening speed. Totally recommend them for any residential or commercial moves! 10/10!
Nikki F., Yelp
The team was highly skilled, strategic, efficient and FAST. Most of all they were PROFESSIONAL and insisted that we sit back because they had it handled. They seamlessly moved us into our new unit and storage space with no damages.
Lisa K., Yelp
I cannot say enough great things about Flex Moving. Zach was so helpful and responsive on the phone, he put all my worries at ease. The crew arrived on time and worked very fast, I was very impressed with their efficiency.
Sample negative reviews
Dana A., Yelp
Flex moving and storage is the worst company I have ever encountered in my life. I booked a move and put down a deposit confirmed several times over the phone and email. They did not show up the day of the Move.
Nancy T., Yelp
They were the worst company to work with. They broke our TV, didn't wrap our furniture. The workers were high as kites, the smell of pot was disgusting. My husband was doing most of the work.
Sweta R., Yelp
I arranged moving services for $420, but they sent an extremely inexperienced person who had no idea how to load properly. Half of my items were left behind. Several items were delivered broken, and many screws, parts, and even some entire pieces are missing.
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/11/2026 |
| Fleet size | 3 power units | 04/11/2026 |
| FMCSA inspections | 0 total inspections | 04/11/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Flex Moving & Storage's active status on the New York licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Jacksonville
- Tampa
- San Diego
- Miami
- West Palm Beach
- Tucson
- Atlanta
- Los Angeles
- Fontana
- Boston
- Washington DC
- Washington DC
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- Dallas
- Houston
- San Antonio
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Customer feedback for Flex Moving & Storage highlights a strong reputation for efficiency, careful handling, professionalism, clear communication, and quick moving processes. Out of 16 reviews, nearly 69% were positive, with many customers praising the team's speed, attention to detail, and respectful service. Several reviewers noted that staff were responsive and made the moving experience stress-free, often accommodating last-minute requests and providing transparent pricing. In contrast, negative feedback focused on unprofessional behavior, delays, and damage to items. Some customers reported missed appointments, poor communication, and issues with item handling or unexpected charges. Compared to other moving companies, Flex Moving & Storage stands out for its efficiency and professionalism but faces criticism for occasional lapses in reliability and service quality.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Flex Moving & Storage compare to other East Nassau movers?
Flex Moving & Storage ranks alongside the top full-service movers in East Nassau on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top East Nassau movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
93% | A+ | ||
|
4.58 |
82% | A+ | ||
|
4.38 |
97% | A+ | ||
|
4.34 |
95% | NR | ||
|
4.36 |
64% | A+ | ||
|
4.52 |
97% | A+ | ||
4.16 |
77% | A+ | ||
|
4.48 |
100% | A+ | ||
|
4.3 |
96% | A+ | ||
|
4.5 |
64% | A+ |
How Flex Moving & Storage's ratings compare to other East Nassau movers
Flex Moving & Storage's Yelp rating (3.8/5) is in line with the average across the 8 movers analyzed in East Nassau, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 3.8/5 | -- |
| East Nassau movers | 3.6/5 | 8 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.2/5 moveBuddha score with 69% positive customer reviews across 16 verified reviews. With 3 years in business and 3 trucks operating across New York, Flex Moving & Storage is a solid option to consider for New York moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the New York state regulator database.
How does Flex Moving & Storage's review score compare to other New York movers?
Flex Moving & Storage earns 69% positive customer reviews across 16 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in New York. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 3 years, founded in 2023. The company holds active FMCSA registration.
How do I choose the right East Nassau moving company?
To pick the best East Nassau mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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