Flex Moving & Storage review 2026 (San Antonio, TX)
Updated
Flex Moving & Storage is a San Antonio, TX mover ranked #27 of 27 San Antonio movers and #419 of 504 in Texas with a 3.30/5 rating.
93% of Flex Moving & Storage's 335 verified customer reviews are positive. Customers most often praise its helpful movers, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Flex Moving & Storage ranks #419 out of 504 movers in Texas with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
What do customers say about Flex Moving & Storage?
Out of 335 verified reviews, 93% of customers left a positive review about Flex Moving & Storage in San Antonio, TX. 6.3% of reviews are negative and 1.2% are neutral. Flex Moving & Storage has a 4% higher positive review percentage than the average Texas moving company (93% vs the Texas state average of 89%).
- Positive92.5%(310)
- Neutral1.2%(4)
- Negative6.3%(21)
Based on 335 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“They were professional, very quick, and made the move so easy. Would absolutely recommend.”
Stephen MarleyVerified ReviewerGoogle“Jahrice & Shaheed came and helped dissemble and load up furniture in a storage pod at the last minute. They were fast, attentive, and polite.”
Dane OssichakVerified ReviewerGoogle“The team was exceptional in helping me relocate from San Antonio to Austin. The team worked quickly and professionally throughout the process.”
Adam MoralesVerified ReviewerGoogle“This company has good communication, is reliable, very responsive, and catered to my needs. The moving team kept us informed and made the move flexible.”
Meury HavnerVerified ReviewerGoogle
What mixed reviewers say
“Flex failed to deliver my furniture on the scheduled day and called 10 minutes before the delivery window to reschedule. My belongings were still 250 miles away.”
Michele StevensVerified ReviewerGoogle“It is a shame that our new house had dings and the floor had scratches from items being dropped.”
Tami CobbVerified ReviewerGoogle“We expected two trailers, but only one arrived, with no tape, covers, or tools. Items were left behind, and the bed was not reassembled. Flex later reached out professionally.”
Angela SachettaVerified ReviewerGoogle“We were rescheduled twice, arrived five hours late, and some furniture was damaged. The company changed hourly rates and delayed unloading, while customer service later helped.”
Kayla WayaVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Broken promises
Customers noted instances where Flex Moving & Storage failed to deliver on services that were initially guaranteed.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“My furniture was supposed to be wrapped with moving blankets, but it was covered with plastic wrap and damaged. I was also charged for extra time without authorization.”
Andrea OwenVerified ReviewerGoogle“They promised an arrival between 10 a.m. and noon, but no one came or provided updates. Hours later, I was still waiting and unsure whether I would receive a refund.”
Fort BrosVerified ReviewerGoogle“The movers left after unloading only the garage, despite promising another trailer. We had to hire another company for half the price to finish the move.”
T. JamesVerified ReviewerGoogle“They did not load everything, charged for a second trailer, and delivered it the next day. The move was slow, costly, and left heavy items behind.”
Veronica OrtizVerified ReviewerGoogle
Flex Moving & Storage
3.30San Antonio, TX
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
3.30
San Antonio, TX
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in San Antonio.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers full-service moving, labor-only loading help, and local moves. It also provides long-distance moves, small moves, and packing.
Services offered
Is Flex Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 3610638. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $131/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Flex Moving & Storage typically bill the amounts below using a $131/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service moves or $25 off FlexHaul Budget moves. Storage page advertises savings of up to 30%. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 San Antonio movers
Flex Moving & Storage's moveBuddha score of 3.30 out of 5 places it outside the top 10 San Antonio movers, 1.20 points behind Jackson Movers. At 335 reviews, Flex Moving & Storage has fewer reviews than nine of the ten. Where Flex Moving & Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Einstein Moving CompanySan Antonio | 4.64 | 1,590 | 4.9 | 4.8 | A+ |
| 2 | Evolution Moving CompanySan Antonio | 4.64 | 668 | 4.9 | 4.6 | A |
| 3 | AB MovingSan Antonio | 4.64 | 538 | 4.6 | 3.4 | A+ |
| 4 | Move Logistics Inc.San Antonio | 4.62 | 383 | — | 4.7 | A+ |
| 5 | 3 Men MoversSan Antonio | 4.58 | 1,056 | 4.8 | 4.3 | A+ |
| 6 | Arrow Moving & Storage Company IncSan Antonio | 4.56 | 425 | 4.8 | 2.8 | A+ |
| 7 | Apple MovingSan Antonio | 4.56 | 308 | 4.1 | 3.0 | A+ |
| 8 | Texas Best Movers LLCSan Antonio | 4.52 | 463 | 4.3 | 2.3 | A+ |
| 9 | Swift Movers LLCSan Antonio | 4.50 | 1,197 | 4.8 | 4.4 | A+ |
| 10 | Jackson MoversSan Antonio | 4.50 | 1,044 | 4.2 | 1.9 | F |
| — | Flex Moving & StorageThis mover · ranks #11 | 3.30 | 335 | — | — | — |
How does Flex Moving & Storage compare to other Texas movers?
- moveBuddha score#419 of 504(worse than average)
3.30vs 3.90 avg
Flex Moving & Storage scores 3.30, below the Texas average of 3.90, and ranks #419 of 504 Texas movers.
- Positive reviews#264 of 504(better than average)
93%vs 89% avg
Flex Moving & Storage has 93% positive reviews, above the Texas average of 89%, and ranks #264 of 504 Texas movers.
- Negative reviews#249 of 504(better than average)
6%vs 10% avg
Flex Moving & Storage has 6% negative reviews, below the Texas average of 10%, and ranks #249 of 504 Texas movers. A lower percentage is better.
- Reviews analyzed#151 of 504(worse than average)
335vs 426 avg
Flex Moving & Storage has 335 reviews analyzed, below the Texas average of 426, and ranks #151 of 504 Texas movers.
| Metric | This moverFlex Moving & Storage | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#419 of 504 in Texas | 3.30 | 3.90 | #419 of 504 | −0.60(worse than average) |
| Positive reviews#264 of 504 in Texas | 93% | 89% | #264 of 504 | +4 pts(better than average) |
| Negative reviewsLower is better#249 of 504 in Texas | 6% | 10% | #249 of 504 | −4 pts(better than average) |
| Reviews analyzed#151 of 504 in Texas | 335 | 426 | #151 of 504 | −91(worse than average) |
Compared with 504 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Flex Moving & Storage
3.30San Antonio, TX
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in San Antonio.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
3.30
San Antonio, TX
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 3.30/5 moveBuddha Score and ranks #27 among San Antonio movers, with 93% positive feedback across 335 customer reviews.
Customers consistently praise its helpful movers and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (210) 972-0855
- Website
- flex.storage
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- San Diego, CA
- Washington, DC
- Jacksonville, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- San Antonio, TX
- Alexandria, VA
Helpful Texas moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.