Arrow Moving & Storage Company Inc Review 2026 (San Antonio, TX)
Fact Checked by:
Positive
Reviews
91%
across 233 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
56
founded 1970
FMCSA
Status
Active
Satisfactory rating
Arrow Moving & Storage Company Inc is a 4.4/5-rated Texas full-service mover, operating since 1970 (56 years in business). Arrow Moving & Storage Company Inc earns 91% positive reviews across 233 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 10 trucks. All ratings reflect moveBuddha's independent analysis.
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Arrow Moving & Storage Company Inc at a glance
- Track record: 56 years in business with 91% positive customer reviews (233 verified reviews)
- Scale: 10 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
Arrow Moving & Storage Company Inc's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 52% of San Antonio movers (56% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 90% of San Antonio movers (85% nationally)
- Piano moving: A specialty offered by 65% of San Antonio movers (71% nationally)
What this Arrow Moving & Storage Company Inc review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Organized packing
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Arrow Moving & Storage Company Inc has been in business for 56 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Arrow Moving & Storage Company Inc has about 91% positive reviews across roughly 233 total reviews, with an average Yelp rating of 2.8.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Arrow Moving & Storage Company Inc.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Arrow Moving & Storage Company Inc emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Glenda and Vicky were like superheroes! So fast and efficient, kind and well mannered towards myself and my husband! Great customer service! They were excellent!!"
"We’re so glad we chose Arrow Moving for our move. Very effective communication from the team since day 1 we started the process. The movers are professional—everything was picked up and delivered safely in a timely matter."
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What do customers say about Arrow Moving & Storage Company Inc?
Arrow Moving & Storage Company Inc pulls in 91% positive reviews out of 233 verified ratings from multiple platforms, 9% negative, and 1% neutral.
What customers like most about Arrow Moving & Storage Company Inc
- Efficient service: Many customers praise Arrow Moving & Storage Company Inc for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Arrow Moving & Storage Company Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Arrow Moving & Storage Company Inc's attention to detail.
- Quick moving process: The team at Arrow Moving & Storage Company Inc often gets the job done faster than expected, saving clients time.
- Organized packing: Arrow Moving & Storage Company Inc is often recognized for labeling boxes clearly and packing with structure and care.
Most common complaints about Arrow Moving & Storage Company Inc
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor packing quality: Subpar packing techniques by Arrow Moving & Storage Company Inc led to crushed boxes or damaged goods for some clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Arrow Moving & Storage Company Inc Reviews
"Glenda and Vicky were like superheroes! So fast and efficient, kind and well mannered towards myself and my husband! Great customer service! They were excellent!!"
"We’re so glad we chose Arrow Moving for our move. Very effective communication from the team since day 1 we started the process. The movers are professional—everything was picked up and delivered safely in a timely matter."
"Glenda and Vickey did an amazing job! I've never seen a crew of 2 pack a place so fast and so well…Packers were very kind, professional, and did great work."
Negative Arrow Moving & Storage Company Inc Reviews
"I had put a positive review because they packed so fast, but when I got to Colorado. I started unpacking and Isabel and Lorenza had thrown my stuff to pack quickly causing lots of things to break. I have sooooo many broken items…"
"We are currently unpacking becoming more and more shocked with each box we open. The women that packed our house couldn't have cared less…so many of our things are destroyed. We are beyond hurt."
"Worst moving experience ever. Poor communication between estimator/coordinator, movers, and office staff. Movers did not have space for all items…estimator claimed it was required to have mattress boxes…Then the movers did not use mattress boxes and I did get bed bugs."
Neutral Arrow Moving & Storage Company Inc Reviews
"Very nice people across the board. Noticing many damaged (minor damage) items as we unpack. Felt that speed over care was a priority for the teams packing and loading/unloading."
Cheryl Ozmer, Google
"Not the best experience! Granted I’m not finished unpacking, but I have to say this was maybe the worst out of eight moves! The loading was okay…unloading was chaos! Very disappointing and now I have to deal with them on damaged items!!"
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Is Arrow Moving & Storage Company Inc licensed & insured?
Yes. Arrow Moving & Storage Company Inc is FMCSA-registered and active, operating under the legal name ARROW MOVING & STORAGE CO INC. It carries a satisfactory FMCSA safety rating. The company runs 10 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/17/2026 |
| Safety rating | Satisfactory | 06/17/2026 |
| Fleet size | 10 power units | 06/17/2026 |
| Van line affiliation | Affiliated with a national van line | Sep 2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Arrow Moving & Storage Company Inc's active status on the Texas licensed movers database.
Arrow Moving & Storage Company Inc locations
Arrow Moving & Storage Company Inc has 2 locations:
- Arrow Moving & Storage Company Inc (headquarters)
- Cheyenne
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How moveBuddha rated Arrow Moving & Storage Company Inc
Arrow Moving & Storage Company Inc earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's in line with the 4.4/5 average among San Antonio movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Arrow Moving & Storage Company Inc | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Arrow Moving & Storage Company Inc
Glowing customer feedback highlights Arrow Moving & Storage Company Inc as a leader in moving efficiency and care. Out of 233 reviews, 91% are positive, pointing to efficient service, professional and polite staff, careful handling, quick moving, and organized packing as customer favorites. Many describe staff as courteous, hardworking, and attentive—qualities that make moves less stressful. Feedback stresses punctuality, speed, and attentiveness to special requests, setting Arrow apart from typical experiences with moving companies. Negative feedback, making up just under 9%, mostly centers on items being damaged, carelessness in packing, and occasional delays or miscommunications. Some customers report frustrations with damaged property or a rushed job impacting the safety of their belongings. Neutral feedback often notes that quick service sometimes led to minor damage, or challenges with problem-solving during unloading. Arrow Moving & Storage stands out for professionalism, speed, and communication, but consistent care in handling and packing remains an area for improvement to match the best in the business.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Arrow Moving & Storage Company Inc cost?
Arrow Moving & Storage Company Inc does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Texas moving costs across all home sizes and service types, see our Texas moving cost guide.
Estimated for a typical 2-3 bedroom Texas move
$887 – $1,973
How does Arrow Moving & Storage Company Inc compare to other San Antonio movers?
Arrow Moving & Storage Company Inc ranks alongside the top full-service movers in San Antonio on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Antonio movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
92% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.64 |
81% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.52 |
56% | F | ||
|
4.52 |
75% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.52 |
97% | A | ||
|
4.52 |
89% | A+ | ||
|
4.4 |
91% | A+ |
How Arrow Moving & Storage Company Inc's ratings compare to other San Antonio movers
Arrow Moving & Storage Company Inc's Yelp rating (2.8/5) is lower than the average across the 31 movers analyzed in San Antonio, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Arrow Moving & Storage Company Inc | 2.8/5 | -- |
| San Antonio movers | 3.5/5 | 31 movers |
| Texas movers | 3.3/5 | 288 movers |
Final verdict: Arrow Moving & Storage Company Inc
Arrow Moving & Storage Company Inc earns a 4.4/5 moveBuddha score, backed by 91% positive customer reviews across 233 verified reviews. Over 56 years in business and 10 trucks operating across Texas, Arrow Moving & Storage Company Inc has built a reputation for efficient service and professional and polite staff, making it worth a look for your Texas move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Arrow Moving & Storage Company Inc
How does Arrow Moving & Storage Company Inc's review score compare to other Texas movers?
Arrow Moving & Storage Company Inc earns 91% positive customer reviews across 233 verified customer reviews. Its composite moveBuddha score is 4.4/5. That's above the 86% average among San Antonio movers, and above the 85% Texas average.
Does Arrow Moving & Storage Company Inc offer piano moving?
Yes, Arrow Moving & Storage Company Inc offers piano moving. That's a specialty only 65% of San Antonio movers provide, compared to 71% nationally.
How long has Arrow Moving & Storage Company Inc been in business?
Arrow Moving & Storage Company Inc has been in business for 56 years, founded in 1970. The company is FMCSA-registered and active.
Why is Arrow Moving & Storage Company Inc's Yelp rating lower than other sources?
Arrow Moving & Storage Company Inc's 2.8/5 Yelp rating across 16 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
Does Arrow Moving & Storage Company Inc offer labor-only moving?
Yes, Arrow Moving & Storage Company Inc offers labor-only moving for customers who rent their own truck or container. Only 52% of San Antonio movers offer this service, compared to 56% nationally.
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