Arrow Moving & Storage Company Inc Review
Fact Checked by:
Positive Reviews
91%
across 233 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
55
founded 1971
FMCSA Status
Active
Satisfactory rating
Arrow Moving & Storage Company Inc is a 4.4/5-rated Texas full-service mover, operating since 1971 (55 years in business). Arrow Moving & Storage Company Inc earns 91% positive reviews across 233 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 10 trucks. All ratings reflect moveBuddha's independent analysis.
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Arrow Moving & Storage Company Inc at a glance
- Track record: 55 years in business with 91% positive customer reviews across 233 verified reviews.
- Scale: 10 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Organized packing
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Arrow Moving & Storage Company Inc has been in business for 55 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Arrow Moving & Storage Company Inc has about 91% positive reviews across roughly 233 total reviews, with an average Yelp rating of 2.8.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Arrow Moving & Storage Company Inc.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Arrow Moving & Storage Company Inc emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Glenda and Vicky were like superheroes! So fast and efficient, kind and well mannered towards myself and my husband! Great customer service! They were excellent!!"
"We’re so glad we chose Arrow Moving for our move. Very effective communication from the team since day 1 we started the process. The movers are professional—everything was picked up and delivered safely in a timely matter."
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What do customers say about Arrow Moving & Storage Company Inc?
Across 233 verified customer reviews from multiple platforms, 91% are positive, 9% are negative, and 1% are neutral.
What customers like most about Arrow Moving & Storage Company Inc
- Efficient service: Many customers praise Arrow Moving & Storage Company Inc for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Arrow Moving & Storage Company Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Arrow Moving & Storage Company Inc's attention to detail.
- Quick moving process: The team at Arrow Moving & Storage Company Inc often gets the job done faster than expected, saving clients time.
- Organized packing: Arrow Moving & Storage Company Inc is often recognized for labeling boxes clearly and packing with structure and care.
Most common complaints about Arrow Moving & Storage Company Inc
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor packing quality: Subpar packing techniques by Arrow Moving & Storage Company Inc led to crushed boxes or damaged goods for some clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Arrow Moving & Storage Company Inc Reviews
"Glenda and Vicky were like superheroes! So fast and efficient, kind and well mannered towards myself and my husband! Great customer service! They were excellent!!"
"We’re so glad we chose Arrow Moving for our move. Very effective communication from the team since day 1 we started the process. The movers are professional—everything was picked up and delivered safely in a timely matter."
"Glenda and Vickey did an amazing job! I've never seen a crew of 2 pack a place so fast and so well…Packers were very kind, professional, and did great work."
Negative Arrow Moving & Storage Company Inc Reviews
"I had put a positive review because they packed so fast, but when I got to Colorado. I started unpacking and Isabel and Lorenza had thrown my stuff to pack quickly causing lots of things to break. I have sooooo many broken items…"
"We are currently unpacking becoming more and more shocked with each box we open. The women that packed our house couldn't have cared less…so many of our things are destroyed. We are beyond hurt."
"Worst moving experience ever. Poor communication between estimator/coordinator, movers, and office staff. Movers did not have space for all items…estimator claimed it was required to have mattress boxes…Then the movers did not use mattress boxes and I did get bed bugs."
Neutral Arrow Moving & Storage Company Inc Reviews
"Very nice people across the board. Noticing many damaged (minor damage) items as we unpack. Felt that speed over care was a priority for the teams packing and loading/unloading."
Cheryl Ozmer, Google
"Not the best experience! Granted I’m not finished unpacking, but I have to say this was maybe the worst out of eight moves! The loading was okay…unloading was chaos! Very disappointing and now I have to deal with them on damaged items!!"
Is Arrow Moving & Storage Company Inc licensed & insured?
Yes. Arrow Moving & Storage Company Inc holds active FMCSA registration under the legal name ARROW MOVING & STORAGE CO INC. The company holds a satisfactory safety rating from the FMCSA. They operate 10 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/10/2026 |
| Safety rating | Satisfactory | 01/10/2026 |
| Fleet size | 10 power units | 01/10/2026 |
| FMCSA inspections | 0 total inspections | 01/10/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Arrow Moving & Storage Company Inc's active status on the Texas licensed movers database.
Arrow Moving & Storage Company Inc locations
Arrow Moving & Storage Company Inc has 2 locations:
- Arrow Moving & Storage Company Inc (headquarters)
- Cheyenne
How moveBuddha rated Arrow Moving & Storage Company Inc
Arrow Moving & Storage Company Inc earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Arrow Moving & Storage Company Inc | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Arrow Moving & Storage Company Inc
Glowing customer feedback highlights Arrow Moving & Storage Company Inc as a leader in moving efficiency and care. Out of 233 reviews, 91% are positive, pointing to efficient service, professional and polite staff, careful handling, quick moving, and organized packing as customer favorites. Many describe staff as courteous, hardworking, and attentive—qualities that make moves less stressful. Feedback stresses punctuality, speed, and attentiveness to special requests, setting Arrow apart from typical experiences with moving companies. Negative feedback, making up just under 9%, mostly centers on items being damaged, carelessness in packing, and occasional delays or miscommunications. Some customers report frustrations with damaged property or a rushed job impacting the safety of their belongings. Neutral feedback often notes that quick service sometimes led to minor damage, or challenges with problem-solving during unloading. Arrow Moving & Storage stands out for professionalism, speed, and communication, but consistent care in handling and packing remains an area for improvement to match the best in the business.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Arrow Moving & Storage Company Inc cost?
Arrow Moving & Storage Company Inc does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Texas moving costs across all home sizes and service types, see our Texas moving cost guide.
How does Arrow Moving & Storage Company Inc compare to other San Antonio movers?
Arrow Moving & Storage Company Inc ranks alongside the top full-service movers in San Antonio on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Antonio movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
92% | A+ | ||
|
4.62 |
89% | A+ | ||
|
4.58 |
97% | A | ||
|
4.48 |
96% | A+ | ||
|
4.56 |
97% | A+ | ||
|
4.52 |
56% | F | ||
|
4.4 |
91% | A+ | ||
|
4.5 |
75% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.44 |
87% | A+ |
How Arrow Moving & Storage Company Inc's ratings compare to other San Antonio movers
Arrow Moving & Storage Company Inc's Yelp rating (2.8/5) is lower than the average across the 30 movers analyzed in San Antonio, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Arrow Moving & Storage Company Inc | 2.8/5 | -- |
| San Antonio movers | 3.5/5 | 30 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Arrow Moving & Storage Company Inc
Arrow Moving & Storage Company Inc earns a 4.4/5 moveBuddha score with 91% positive customer reviews across 233 verified reviews. With 55 years in business and 10 trucks operating across Texas, Arrow Moving & Storage Company Inc is a solid option to consider for Texas moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Arrow Moving & Storage Company Inc
Is Arrow Moving & Storage Company Inc a legitimate, licensed mover?
Yes. Arrow Moving & Storage Company Inc holds active FMCSA registration. The company operates 10 trucks. You can verify their licensing status on the Texas state regulator database.
How does Arrow Moving & Storage Company Inc's review score compare to other Texas movers?
Arrow Moving & Storage Company Inc earns 91% positive customer reviews across 233 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Arrow Moving & Storage Company Inc's Yelp rating lower than other sources?
Arrow Moving & Storage Company Inc's 2.8/5 Yelp rating across 16 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Arrow Moving & Storage Company Inc offer?
Arrow Moving & Storage Company Inc is a full-service mover operating in Texas. The company operates 10 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Arrow Moving & Storage Company Inc require a deposit?
Deposit requirements for Arrow Moving & Storage Company Inc depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Arrow Moving & Storage Company Inc been in business?
Arrow Moving & Storage Company Inc has been in business for 55 years, founded in 1971. The company holds active FMCSA registration.
Is Arrow Moving & Storage Company Inc associated with a van line?
Yes. Arrow Moving & Storage Company Inc is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right San Antonio moving company?
To pick the best San Antonio mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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