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Flex Moving & Storage review 2026 (San Antonio, TX)

In business since 2022 · Updated

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Flex Moving & Storage is a moveBuddha Certified mover based in San Antonio, TX, ranked #20 of 27 San Antonio movers and #138 of 843 in Texas with a 4.34/5 rating.

89% of Flex Moving & Storage's 73 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves unexpected charges.

In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #4260615) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Flex Moving & Storage measures up

Across 73 reviews, Flex Moving & Storage in San Antonio, TX is rated 2.5/5 on Yelp (64 reviews) and 5/5 on Google (6 reviews), and has a B rating from the Better Business Bureau.

Flex Moving & Storage ranks #138 out of 843 movers in Texas with a moveBuddha Score of 4.34 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 6 reviews
  • Yelp rating

    Why does the Yelp score look different?

    Flex Moving & Storage has a 2.5 rating on Yelp across 64 reviews, noticeably lower than its 5 on Google (6 reviews).

    Both samples are of a similar size, so we treat the difference as a real split in customer experience rather than a quirk of low review volume.

    If you’re comparing movers, get a free Flex Moving & Storage quote and see how their price and responsiveness feel in practice.

    Based on 64 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Flex Moving & Storage as Flex Storage Inc..

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Flex Moving & Storage up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is Flex Moving & Storage moveBuddha Certified?

Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

What Flex Moving & Storage has committed to

  • All fees listed up front. Transparent rate tables and binding estimates by default.
  • 3 hours to respond. To calls and concerns, during business hours.
  • 3 updates before move day. 7 days before, 24 hours before, and on the day.
  • 30 days to acknowledge a claim. And 120 days to resolve it.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Flex Moving & Storage?

Out of 73 verified reviews, 89% of customers left a positive review about Flex Moving & Storage in San Antonio, TX. 11% of reviews are negative. Flex Moving & Storage matches the average Texas moving company's positive review percentage (89% vs the Texas state average of 89%).

  • Positive89%(65)
  • Negative11%(8)

Based on 73 reviews across Google, Yelp, and other review sites.

What customers like about Flex Moving & Storage

  • Quick response times

    Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately

  • Helpful movers

    Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

  • Quick moving process

    The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.

  • Professional and polite staff

    Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

What positive reviewers say

  • “Glen was incredibly efficient in helping us get our 3rd here in under 30 mins from when we ordered it. We could not be more thankful for his upbeat character!”

    GoogleVerified Reviewer
  • “Glen and Walter called with plenty of advance notice to confirm the address and drop off time. Once onsite they were quick to begin their work and made the process seamless!”

    GoogleVerified Reviewer
  • “Great job today from Tay, Christian and Brian! Showed up on time got started quickly, protected all our furniture and redeposited at the new home, no damages.”

    GoogleVerified Reviewer
  • “Glad to share my positive, A+ experience with Flex moving. On time, careful, efficient, and super friendly and professional!”

    GoogleVerified Reviewer
  • “John and Taylor were wonderful. So very friendly. Even though we had a broken piece of furniture, their customer service was amazing.”

    GoogleVerified Reviewer

Most common complaints about Flex Moving & Storage

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unauthorized subcontracting

    In some cases, Flex Moving & Storage handed off the job to another moving service without informing the customer.

What negative reviewers say

  • “Over the next ten months, the monthly charge continued to rise, ending up at five-to six-times the price I agreed to. I emailed repeatedly, asking why the rate kept increasing. No replies.”

    Bryant B.Verified ReviewerYelp
  • “Upon move in to my new home, they dragged the sofa against the walls causing more damage to the sofa as well as scraping off not just paint but multiple sections of the textured walls.”

    Bill H.Verified ReviewerYelp
  • “They are dishonest. They use random unvetted people to work for them as subcontractors. They take advantage of Seniors.”

    Orlando O.Verified ReviewerYelp
  • “After realizing that I had been overcharged $117 for my move, I filed a dispute with my credit card company. Since then, I have made multiple attempts to contact Flex to obtain the $117 refund.”

    Bryant B.Verified ReviewerYelp

Flex Moving & Storage

4.34San Antonio, TXSince 2022

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (786) 738-9516

What services does Flex Moving & Storage offer?

Flex Moving & Storage covers moving (local moves and long-distance moves), packing (packing materials), and storage (climate-controlled storage).

Services offered

Is Flex Moving & Storage licensed and insured?

Federally licensed, operating authority active

US DOT 4260615 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 4260615, as FLEX MOVING INC, and its operating status is currently active. It also holds a Texas intrastate license, number 009944825C.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.

State license number
009944825CIssued by Texas. Covers moves within the state, which the FMCSA does not
Registered legal name
FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
3Power units reported to the FMCSA
Miles driven
101,203Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
October 2026

How much does Flex Moving & Storage cost?

Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Texas moving companies similar to Flex Moving & Storage typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Flex Moving & Storage offer?

Accepts
Credit Cards
Deposit
Not listed, so ask
Discounts
Mover’s own offer

Flex Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves or $25 off FlexHaul Budget moves. Storage advertises savings of up to 30%. Ask what you qualify for and how much you could save before you book.

How Flex Moving & Storage compares with the top 10 San Antonio movers

With a moveBuddha score of 4.34 out of 5, Flex Moving & Storage falls short of the top 10 San Antonio moving companies, 0.10 points behind Texas Best Movers LLC. Flex Moving & Storage's score rests on 73 reviews, fewer than any of the ten. Flex Moving & Storage has a review quality score higher than seven of the ten, but the lowest industry experience score.

The ten highest-scoring local movers near San Antonio, by moveBuddha score.

#MoverScoreReviews
13 Men MoversSan Antonio4.701,056
2Move Logistics Inc.San Antonio4.62383
3AB MovingSan Antonio4.56538
4All My Sons Moving & StorageSan Antonio4.523,029
5Half Price MoversSan Antonio4.50827
6All My Sons Moving & StorageSan Antonio4.484,610
7Evolution Moving CompanySan Antonio4.48668
8Reliable Delivery & MovingSan Antonio4.48227
9All Pro MovingSan Antonio4.48199
10Texas Best Movers LLCSan Antonio4.44463
11Flex Moving & StorageThis mover · ranks #114.3473

How does Flex Moving & Storage compare to other Texas movers?

  • moveBuddha score#138 of 843(better than average)

    4.34vs 3.68 avg

    Flex Moving & Storage scores 4.34, above the Texas average of 3.68, and ranks #138 of 843 Texas movers.

  • Positive reviews#526 of 843(level with average)

    89%vs 89% avg

    Flex Moving & Storage has 89% positive reviews, in line with the Texas average of 89%, and ranks #526 of 843 Texas movers.

  • Negative reviews#552 of 843(worse than average)

    11%vs 10% avg

    Flex Moving & Storage has 11% negative reviews, above the Texas average of 10%, and ranks #552 of 843 Texas movers. A lower percentage is better.

  • Reviews analyzed#488 of 843(worse than average)

    73vs 337 avg

    Flex Moving & Storage has 73 reviews analyzed, below the Texas average of 337, and ranks #488 of 843 Texas movers.

  • Yelp rating#193 of 843(worse than average)

    2.5vs 3.4 avg

    Flex Moving & Storage has a Yelp rating of 2.5, below the Texas average of 3.4, and ranks #193 of 843 Texas movers.

  • BBB rating#194 of 843(worse than average)

    Bvs A- avg

    Flex Moving & Storage has a BBB rating of B, below the Texas average of A-, and ranks #194 of 843 Texas movers.

  • Years in business#245 of 843(worse than average)

    4 yearsvs 23 years avg

    Flex Moving & Storage has been in business for 4 years, below the Texas average of 23 years, and ranks #245 of 843 Texas movers.

MetricThis moverTexas avg
moveBuddha score#138 of 843 in Texas4.343.68
Positive reviews#526 of 843 in Texas89%89%
Negative reviewsLower is better#552 of 843 in Texas11%10%
Reviews analyzed#488 of 843 in Texas73337
Yelp rating#193 of 843 in Texas2.53.4
BBB rating#194 of 843 in TexasBA-
Years in business#245 of 843 in Texas4 years23 years

Compared with 843 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.

Flex Moving & Storage

4.34San Antonio, TXSince 2022

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (786) 738-9516

Final verdict: Flex Moving & Storage

Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.34/5 moveBuddha Score and ranks #20 among San Antonio movers, with 89% positive feedback across 73 customer reviews.

Customers consistently praise its quick response times and helpful movers. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

With 3 trucks and a track record dating to 2022, it has less history than the average Texas mover, and the most common complaint is unexpected charges.

All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Texas moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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