Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
69%
across 831 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
24
founded 2002
FMCSA Status
Active
Flex Moving & Storage is a 4.2/5-rated California moveBuddha-partnered mover, operating since 2002 (24 years in business). Flex Moving & Storage earns 69% positive reviews across 831 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 24 years in business with 69% positive customer reviews across 831 verified reviews.
- Scale: 3 trucks operating across California
- Industry experience: 5/5
- Customer service: 3.58/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Quick moving process
Careful handling
Transparent pricing
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 24 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 69% positive reviews across roughly 831 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Best moving experience!! ... Flex movers and their team members, they were excellent. ... Flex was the only company to give an appointment in a very short notice. ... I HIGHLY RECOMMEND FLEX MOVERS!!!
From booking all the way to completion: by far one of the most stress free moves of my life! ... The team was SO COURTEOUS ... and EFFICIENT. ... Thank you CHING +team-you are rockstars!
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What do customers say about Flex Moving & Storage?
Across 831 verified customer reviews from multiple platforms, 69% are positive, 24% are negative, and 7% are neutral.
What customers like most about Flex Moving & Storage
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
- Transparent pricing: Many reviewers felt confident booking with Flex Moving & Storage due to honest, upfront pricing and no surprise fees.
Most common complaints about Flex Moving & Storage
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Sample positive reviews
Ramyaa R., Yelp
Best moving experience!! ... Flex movers and their team members, they were excellent. ... Flex was the only company to give an appointment in a very short notice. ... I HIGHLY RECOMMEND FLEX MOVERS!!!
Dipti S., Yelp
From booking all the way to completion: by far one of the most stress free moves of my life! ... The team was SO COURTEOUS ... and EFFICIENT. ... Thank you CHING +team-you are rockstars!
Monica O., Yelp
I hired Flex movers and boy did they make the moving process as smooth as possible! ... everything was packaged very nicely before transferred to the new house. ... Thank you Anthony, Andrew and Bob for the wonderful experience!
Sample negative reviews
Mark S., Yelp
The good they were promt and on time ... after 3 and a half hours they were done ... I noticed that they broke one of the feet off my 65 inch tv and did not tell me ... no response ... I would not recommend this company BEWARE!!!
Taryn C., Yelp
If I could rate them negative stars I would.. ... The DAY before the move, they called back saying that we were misquoted and doubled the price ... they broke my bed ... customer service simply said they would send out a claims form ... absolutely unacceptable.
Bernett H., Yelp
I recently used a flex mover. They destroyed my leather sofa, recliner, and dresser. ... The company offered me $530.00 for a 60 cent a pound compensation. ... Never use these people.
Sample neutral reviews
Rodney Figueroa, Google
Prices are the same as any LKQ in the area, 5 bucks to get in. ... charging 300 dollars for used tires with a huge chunk missing ... Kind of defeats the purpose of 'Any tire'
Emiliano Valentino, Google
I like the yard but prices are a little over priced please who ever is in charge of pricing help us out ,
Barron McNulty jr, Google
Sky high prices... There 'updated daily' inventory was not updated.the car wasnt there. Dont trust the inventory search ... always price the parts new online before you buy used for more $.
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/11/2026 |
| Fleet size | 3 power units | 04/11/2026 |
| FMCSA inspections | 0 total inspections | 04/11/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Flex Moving & Storage's active status on the California licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Jacksonville
- Tampa
- Miami
- West Palm Beach
- Tucson
- Atlanta
- Los Angeles
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- Dallas
- Houston
- San Antonio
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Flex Moving & Storage stands out for its professional and polite staff, efficient service, and careful handling of belongings. Nearly 70% of the 831 reviews analyzed were positive, with many customers praising the quick moving process and transparent pricing. Customers frequently mention that the movers are friendly, helpful, and work quickly without sacrificing care. Flex’s team is often described as reliable and communicative, making the moving experience less stressful compared to other companies. On the downside, about 24% of feedback highlights higher-than-expected costs, unexpected charges, and occasional unfriendly or rude staff. Some customers reported damage to items or issues with communication and pricing transparency. While most moves go smoothly and efficiently, a few customers experienced problems with hidden fees or lack of follow-up after damage claims. Flex Moving & Storage receives more consistent praise for professionalism and efficiency than many competitors, but potential customers should clarify all costs upfront and confirm insurance or damage policies before booking.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical California moving costs across all home sizes and service types, see our California moving cost guide.
How does Flex Moving & Storage compare to other San Diego movers?
Flex Moving & Storage ranks alongside the top full-service movers in San Diego on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Diego movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
91% | B- | ||
|
4.64 |
93% | A+ | ||
|
4.7 |
75% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.58 |
76% | A+ | ||
|
4.5 |
89% | A+ | ||
|
4.5 |
82% | A+ | ||
|
4.42 |
94% | A+ | ||
|
4.44 |
94% | A+ | ||
|
4.56 |
99% | A+ |
How Flex Moving & Storage's ratings compare to other San Diego movers
Flex Moving & Storage earns a higher-than-average Yelp rating (4.7/5) across the 32 movers analyzed in San Diego, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 4.7/5 | -- |
| San Diego movers | 4.0/5 | 32 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.2/5 moveBuddha score with 69% positive customer reviews across 831 verified reviews. With 24 years in business and 3 trucks operating across California, Flex Moving & Storage is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the California state regulator database.
How does Flex Moving & Storage's review score compare to other California movers?
Flex Moving & Storage earns 69% positive customer reviews across 831 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in California. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 24 years, founded in 2002. The company holds active FMCSA registration.
How do I choose the right San Diego moving company?
To pick the best San Diego mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Flex Moving & Storage?
Compare Flex Moving & Storage's quote against other top California movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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