Flex Moving & Storage review 2026 (Columbia, MD)
In business since 2022 · Updated
moveBuddha Certified
Preferred Partner
Flex Moving & Storage is a moveBuddha Certified mover based in Columbia, MD, ranked #51 of 200 movers in Maryland with a 4.02/5 rating.
97% of Flex Moving & Storage's 258 verified customer reviews are positive. Customers most often praise its helpful movers, while the most common complaint involves unexpected charges.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 258 reviews, Flex Moving & Storage in Columbia, MD has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #51 out of 200 movers in Maryland with a moveBuddha Score of 4.02 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.02.
- Brand
- 4.5
- Industry experience
- 4.4
- Customer service
- 4.1
- Website
- 4.0
- Review quality
- 4.0
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 258 verified reviews, 97% of customers left a positive review about Flex Moving & Storage in Columbia, MD. 3.1% of reviews are negative and 0.4% are neutral. Flex Moving & Storage has a 9% higher positive review percentage than the average Maryland moving company (97% vs the Maryland state average of 88%).
- Positive96.5%(249)
- Neutral0.4%(1)
- Negative3.1%(8)
Based on 258 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
What positive reviewers say
“Abiud and Twishawn were super helpful, polite, and professional! They were fast and efficient, handled my things carefully, and checked in to make sure I was happy.”
GoogleVerified Reviewer “Twishawn and his crew moved our 3B/2B house in one day. They were efficient, friendly, and professional, placed everything neatly, and assembled the furniture.”
GoogleVerified Reviewer “I recently used Flex Storage Moving Company, and the experience was professional, efficient, and incredibly helpful. Booking was simple, and communication throughout was clear and consistent.”
GoogleVerified Reviewer “John was very helpful and brought me a different size on the same day I realized I needed it. I would definitely use Flex again.”
GoogleVerified Reviewer “Mr. B and his team were professional and extremely fast. They made adjustments to fit my needs and gave us a flat rate with no hidden fees.”
GoogleVerified Reviewer
What mixed reviewers say
“Movers were nice, friendly, and efficient, but arrived 2.5 hours late, damaged items, and customer service took eight days to correct an additional $680 charge.”
GoogleVerified Reviewer
Most common complaints about Flex Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Difficult to reach
Customers had trouble contacting Flex Moving & Storage for updates or assistance, especially post-move.
What negative reviewers say
“They gave me three different quotes, no one answered the phone, and customer service involved long waits. I tried to cancel my delivery without success.”
GoogleVerified Reviewer “They charged my credit card without consent and billed the full amount before service was completed.”
GoogleVerified Reviewer “Customer service was rude. Brenda ended the call while I was explaining my situation.”
GoogleVerified Reviewer
Flex Moving & Storage
4.02Columbia, MDSince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.02
Columbia, MD · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Columbia.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers full-service moving, labor-only loading help, and local moves. It also provides long-distance moves, small moves, and packing.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Maryland, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Maryland moving companies similar to Flex Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Maryland moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves or $25 off FlexHaul Budget moves. Storage promotion advertises savings of up to 30%. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with other local movers
With a moveBuddha score of 4.02 out of 5, Flex Moving & Storage trails the five top-rated movers in the Columbia area, 0.46 points behind TWO MEN AND A TRUCK. Flex Moving & Storage's score rests on 258 reviews, fewer than any of the five. Where Flex Moving & Storage falls behind is industry experience, with the lowest industry experience score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 495 Movers, IncRockville | 4.84 | 1,128 | 4.7 | 3.9 | A+ |
| 2 | Helix Transfer & StorageGaithersburg | 4.76 | 1,216 | 4.9 | 3.6 | A+ |
| 3 | Zip Moving And Storage, Inc.Rockville | 4.66 | 383 | 4.9 | 4.0 | A+ |
| 4 | Von Paris Moving & StorageSavage | 4.62 | 553 | 4.8 | 2.8 | A+ |
| 5 | TWO MEN AND A TRUCKColumbia | 4.48 | 665 | 4.4 | 2.0 | A |
| 6 | Flex Moving & StorageThis mover · ranks #6 | 4.02 | 258 | — | — | B |
How does Flex Moving & Storage compare to other Maryland movers?
- moveBuddha score#51 of 200(better than average)
4.02vs 3.62 avg
Flex Moving & Storage scores 4.02, above the Maryland average of 3.62, and ranks #51 of 200 Maryland movers.
- Positive reviews#36 of 200(better than average)
97%vs 88% avg
Flex Moving & Storage has 97% positive reviews, above the Maryland average of 88%, and ranks #36 of 200 Maryland movers.
- Negative reviews#40 of 200(better than average)
3%vs 11% avg
Flex Moving & Storage has 3% negative reviews, below the Maryland average of 11%, and ranks #40 of 200 Maryland movers. A lower percentage is better.
- Reviews analyzed#49 of 200(worse than average)
258vs 346 avg
Flex Moving & Storage has 258 reviews analyzed, below the Maryland average of 346, and ranks #49 of 200 Maryland movers.
- BBB rating#38 of 200(worse than average)
Bvs A- avg
Flex Moving & Storage has a BBB rating of B, below the Maryland average of A-, and ranks #38 of 200 Maryland movers.
- Years in business#43 of 200(worse than average)
4 yearsvs 24 years avg
Flex Moving & Storage has been in business for 4 years, below the Maryland average of 24 years, and ranks #43 of 200 Maryland movers.
| Metric | This moverFlex Moving & Storage | Maryland avg | Maryland rank | Difference |
|---|---|---|---|---|
| moveBuddha score#51 of 200 in Maryland | 4.02 | 3.62 | #51 of 200 | +0.40(better than average) |
| Positive reviews#36 of 200 in Maryland | 97% | 88% | #36 of 200 | +9 pts(better than average) |
| Negative reviewsLower is better#40 of 200 in Maryland | 3% | 11% | #40 of 200 | −8 pts(better than average) |
| Reviews analyzed#49 of 200 in Maryland | 258 | 346 | #49 of 200 | −88(worse than average) |
| BBB rating#38 of 200 in Maryland | B | A- | #38 of 200 | −2 steps(worse than average) |
| Years in business#43 of 200 in Maryland | 4 years | 24 years | #43 of 200 | −20(worse than average) |
Compared with 200 Maryland movers with moveBuddha profiles. Rank #1 is the best in Maryland.
Flex Moving & Storage
4.02Columbia, MDSince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Columbia.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.02
Columbia, MD · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.02/5 moveBuddha Score and ranks #51 among Maryland movers, with 97% positive feedback across 258 customer reviews.
Customers consistently praise its helpful movers and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average Maryland mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Maryland moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (786) 738-9516
- Website
- goflex.com
- Profiles
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Washington, DC
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
Helpful Maryland moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.