Flex Moving & Storage, Durham, NC (2026 Review)
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Professional and polite staff
Helpful movers
Good communication
Easy booking process
Clean and secure facilities
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 3 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 93% positive reviews across roughly 397 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Ambrosia and Tim were absolutely amazing! Both were professional, knowledgeable, and went above and beyond to make sure we had the right space and understood everything clearly. Their customer service truly stood out."
"Seriously the best customer service ever! John and Austin were amazing, polite, funny and efficient. They got me a storage unit that fit my needs and took advantage of the deals going on at the time that literally cut my online quote in half!"
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Flex Moving & Storage Reviews
Review Analysis
Read Reviews
Customer Reviews
93.2% of customers left positive reviews for Flex Moving & Storage.
4.8% of customers left negative reviews for Flex Moving & Storage.
Compare with other Durham area movers
Get an idea of how Flex Moving & Storage compares to other Durham movers with the table below.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
78% | B- | ||
|
4.48 |
53% | C | ||
|
4.62 |
94% | A+ | ||
|
4.38 |
85% | A+ | ||
|
4.42 |
93% | A+ | ||
|
4.48 |
83% | A+ | ||
|
4.44 |
82% | A | ||
|
4.44 |
43% | A | ||
|
4.58 |
94% | A+ | ||
|
4.36 |
93% | B |
FAQ
Is Flex Moving & Storage properly licensed?
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT).
The state license number for Flex Moving & Storage is: , USDOT #: 3610638.
You can also use their state regulator website to look up their active status.
Does Flex Moving & Storage have any additional locations outside of Durham?
The following list includes other Flex Moving & Storage locations:
Is Flex Moving & Storage associated with a van line?
Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.
Flex Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.
Should you negotiate with Durham movers?
While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.
Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.
How do I choose a Durham moving company?
To choose the best moving company for you, start by researching reputable movers in Durham. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.
Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Durham moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.
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