The Armstrong Company, Durham, NC (2025 Review)

The Armstrong Company

4227 Surles Court, Suite 110,
Durham, NC 27703
83% of all reviews were positive
15% of reviews were negative
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Review Analysis
Moving made easy sums up most feedback on Armstrong Relocation. After reviewing 195 customer reviews, 83% described their experience positively. Customers praise the professionalism and courtesy of the staff, efficient and careful service, and constant communication throughout the process.
Armstrong’s teams are repeatedly recognized for protecting property, arriving promptly, and making stressful moves much simpler—attributes that help them stand out from many competitors. Several customers strongly recommend them for both local and cross-country moves. Some negative accounts, however, highlight significant issues like damaged belongings, shipment delays, and a breakdown in communication after booking. Reports of mishandled items, late deliveries, and unhelpful claim service surfaced in over 15% of feedback, which affected trust for those users. Compared to other companies, Armstrong receives more consistent positive praise for staff courtesy and care, but major problems are disruptive for some clients. Most users experienced stress-free moves, but there are still a number who cautioned against trusting valuable items to the company, especially for complex or high-value moves.
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Get a Quote (919) 425-9853

What customers like

83% of customers left positive reviews for Sherman Moving Company. Read a few of them below:

Petra Dinghaus, Google
Our experience with Armstrong Relocation was exceptional from start to finish. Professional, friendl…
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Google
The Armstrong Company moved our belongings for a military move. Timely, efficient, friendly team. Ch…
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Google
We’ve used Armstrong three times. Each experience fantastic—professional, very attentive, careful wi…
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Google
Excellent moving experience. The moving team was super professional, packed everything in less than …
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Google
Could not have been happier with the entire process from initial call to communication throughout. F…
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Things to consider

15% of Sherman Moving Company customers left negative reviews. You can read those here:

Google
Shipment was delivered a week late, more than 50% of boxes crushed, much furniture damaged, communic…
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Google
Nearly $20K worth of damage after a disorganized move. White glove service ended after signing and p…
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Google
Many items arrived damaged or broken, including artwork and lamps. Packers dumped drawers into boxes…
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Yelp
Was charged for a required service not used in the contract, then refused a refund. Will not use or …
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Google
Unfriendly mover was late, rude about packing and ignored mask request. Refused to pack as expected,…
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Services

  • Local Moves
  • Intrastate moves
  • Interstate moves
  • International moves
  • Full-service packing
  • Fragile-only packing
  • Office moves
  • Instant email quote

Company info

Years in Business 29
DOT #: 1170867
FMCSA Rating None
Number of trucks 1
Number of drivers 1
Miles Driven 24,600 (2022)
No deposit required
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in North Carolina.

Cost to move with The Armstrong Company

On average, the cost to hire movers in North Carolina is $105 an hour.

You could pay more or less with The Armstrong Company depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Durham-area movers

Company Quote Rating
All My Sons Moving & Storage Get A Quote starstarstarstarstar
4.76 overall rating
Miracle Movers Get A Quote starstarstarstarstar
4.76 overall rating
Little Guys Movers Get A Quote starstarstarstarstar
4.72 overall rating

Moving out of North Carolina?

If you are moving from Durham, NC, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Cost to move out of North Carolinatoggle

If you're moving out of state, here are some sample moving quotes:

Click here to see all popular moving routes.

FAQ

Is The Armstrong Company properly licensed?toggle

For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division.

All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT).

The state license number for The Armstrong Company is: 641 , USDOT #: 1170867.

You can also use their state regulator website to look up their active status.

Does The Armstrong Company have any additional locations outside of Durham?toggle

The following list includes other The Armstrong Company locations:

Is The Armstrong Company Associated with a van line?toggle

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

The Armstrong Company are a local affiliate of United Van Lines. Being a local affiliate to a large company means that it has the resources and reputation of United Van Lines but the attention of a local company.

Should you negotiate with Durham movers?toggle

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Durham moving company?toggle

To choose the best moving company for you, start by researching reputable movers in Durham. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Durham moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.


Helpful North Carolina resources

https://www.facebook.com/GoArmstrongRaleigh, https://twitter.com/Arm_Raleigh