The Armstrong Company review 2026 (Durham, NC)
In business since 1995 · Updated
The Armstrong Company is a Durham, NC mover ranked #6 of 8 Durham movers and #63 of 274 in North Carolina with a 4.34/5 rating.
83% of The Armstrong Company's 214 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items.
In business since 1995, The Armstrong Company holds active FMCSA registration (USDOT #1071807) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Armstrong Company measures up
Across 214 reviews, The Armstrong Company in Durham, NC is rated 4.4/5 on Google (177 reviews) and 2.9/5 on Yelp (24 reviews), and has an A+ rating from the Better Business Bureau.
The Armstrong Company ranks #63 out of 274 movers in North Carolina with a moveBuddha Score of 4.34 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.34.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Review quality
- 3.8
Google rating
Based on 177 reviews
Yelp rating
Based on 24 reviews
Better Business Bureau
Based on BBB profile
Is The Armstrong Company moveBuddha Certified?
The Armstrong Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Armstrong Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The Armstrong Company?
Out of 214 verified reviews, 83% of customers left a positive review about The Armstrong Company in Durham, NC. 15.4% of reviews are negative and 1.9% are neutral. The Armstrong Company has a 8% lower positive review percentage than the average North Carolina moving company (83% vs the North Carolina state average of 91%).
- Positive82.7%(177)
- Neutral1.9%(4)
- Negative15.4%(33)
Based on 214 reviews across Google, Yelp, and other review sites.
What customers like about The Armstrong Company
Consistency and follow-up
Reviewers liked that The Armstrong Company stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
Flexibility
Clients liked that The Armstrong Company was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully The Armstrong Company's team maneuvered furniture through tight spaces without damaging walls or floors.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
What positive reviewers say
“Raleigh to Orlando relocation. Great experience. Ben was spot on with the estimate. Beth very detailed and available for the logistical side. Moving crew detailed, careful and friendly. And...price reasonable.”
Don G.Verified ReviewerYelp“I paid exactly what I was initially quoted for. They picked up and dropped off my belongings on the days that were promised. Really great communication from start to end. Thank you!”
G RVerified ReviewerGoogle“I even had to reschedule my move twice and she took care of us. Travis was very professional. Everyone arrived on time and made every effort to make our move as comfortable as possible.”
GoogleVerified Reviewer “Armstrong Relocation was efficient, professional, and very responsive. Ben was so helpful from the initial walk though and quote until the end of the move. The movers were respectful of our property, on time and quite courteous.”
GoogleVerified Reviewer “I've used Armstrong several times for moves and the consistency of service excellence is the reason I will always go back to them for my moving needs. Excellent customer service -from the sales rep to the move coordinator.”
GoogleVerified Reviewer
What mixed reviewers say
“Update . They were able to get this claim handled very quickly after making contact with Mark. We had them move us from Raleigh to Minnesota. They damaged our polywood table causing it to warp.”
Travis MaroulesVerified ReviewerGoogle“Good peoples…”
GoogleVerified Reviewer “A ok business…”
GoogleVerified Reviewer
Most common complaints about The Armstrong Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Lack of communication
Poor or inconsistent updates from The Armstrong Company left some customers feeling in the dark.
What negative reviewers say
“Once I signed on, the communication became really poor. I had to call in to get any updates about when people were going to arrive for pick-up. My 50-inch TV was completely destoryed in the move.”
Jennifer HesslerVerified ReviewerGoogle“Horrible experience-app was never updated with moving details, staff was unavailable through out the process, items were packed and repacked over 5 times during a week long move, Significant damage to furniture, 11 boxes and rug were never found.”
N LeslieVerified ReviewerGoogle“Our shipment was delivered a week+ late. Armstrong failed to notify us that our shipment would be late -we had to call them to find out there would be a week+ delay.”
GoogleVerified Reviewer
The Armstrong Company
4.34Durham, NCSince 1995
Save more than 30% on average by comparing movers before you book.
The Armstrong Company
4.34
Durham, NC · Since 1995
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Durham.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Armstrong Company offer?
The Armstrong Company offers full-service moving, local moves, and long-distance moves. It also provides international moves, commercial moves, and small moves.
Services offered
Is The Armstrong Company licensed and insured?
Federally licensed, operating authority active
US DOT 1071807 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, The Armstrong Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 1071807, as ARMSTRONG RELOCATION COMPANY OHIO LLC, and its operating status is currently active. It also holds a North Carolina intrastate license, number C-641.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Armstrong Company holds. Ask for a certificate of insurance before you book.
- State license number
- C-641Issued by North Carolina. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ARMSTRONG RELOCATION COMPANY OHIO LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 8Power units reported to the FMCSA
- Miles driven
- 18,900Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does The Armstrong Company cost?
The Armstrong Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to The Armstrong Company typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Armstrong Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Armstrong Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
The Armstrong Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How The Armstrong Company compares with the top 7 Durham movers
With a moveBuddha score of 4.34 out of 5, The Armstrong Company places sixth when ranked against the seven top-scoring movers in Durham, just behind Bellhop Moving and 0.06 points ahead of Dogwood Moving Company. At 214 reviews, The Armstrong Company has fewer reviews than five of the seven. Where The Armstrong Company falls behind is review quality, with the lowest review quality score in the group.
The seven highest-scoring local movers near Durham, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Miracle MoversRaleigh | 4.56 | 925 | 4.7 | 2.3 | B |
| 2 | Truckin' Movers CorporationDurham | 4.52 | 341 | 4.9 | 4.2 | A+ |
| 3 | TWO MEN AND A TRUCKDurham | 4.50 | 1,665 | 4.7 | 2.1 | A+ |
| 4 | Athens Moving ExpertsRaleigh | 4.50 | 1,494 | 4.9 | 3.9 | A+ |
| 5 | Bellhop MovingDurham | 4.36 | 114 | 4.1 | 3.1 | F |
| 6 | The Armstrong CompanyThis mover · ranks #6 | 4.34 | 214 | 4.4 | 2.9 | A+ |
| 7 | Dogwood Moving CompanyRaleigh | 4.28 | 2,674 | 5.0 | 4.7 | A+ |
| 8 | J.E. Ladd & Son TransferDurham | 4.14 | 159 | 5.0 | 4.7 | A+ |
How does The Armstrong Company compare to other North Carolina movers?
- moveBuddha score#63 of 274(better than average)
4.34vs 3.76 avg
The Armstrong Company scores 4.34, above the North Carolina average of 3.76, and ranks #63 of 274 North Carolina movers.
- Positive reviews#208 of 274(worse than average)
83%vs 91% avg
The Armstrong Company has 83% positive reviews, below the North Carolina average of 91%, and ranks #208 of 274 North Carolina movers.
- Negative reviews#209 of 274(worse than average)
15%vs 8% avg
The Armstrong Company has 15% negative reviews, above the North Carolina average of 8%, and ranks #209 of 274 North Carolina movers. A lower percentage is better.
- Reviews analyzed#97 of 274(worse than average)
214vs 369 avg
The Armstrong Company has 214 reviews analyzed, below the North Carolina average of 369, and ranks #97 of 274 North Carolina movers.
- Yelp rating#81 of 274(worse than average)
2.9vs 3.4 avg
The Armstrong Company has a Yelp rating of 2.9, below the North Carolina average of 3.4, and ranks #81 of 274 North Carolina movers.
- BBB rating#53 of 274(better than average)
A+vs A- avg
The Armstrong Company has a BBB rating of A+, above the North Carolina average of A-, and ranks #53 of 274 North Carolina movers.
- Years in business#31 of 274(better than average)
31 yearsvs 25 years avg
The Armstrong Company has been in business for 31 years, above the North Carolina average of 25 years, and ranks #31 of 274 North Carolina movers.
| Metric | This moverThe Armstrong Company | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#63 of 274 in North Carolina | 4.34 | 3.76 | #63 of 274 | +0.58(better than average) |
| Positive reviews#208 of 274 in North Carolina | 83% | 91% | #208 of 274 | −8 pts(worse than average) |
| Negative reviewsLower is better#209 of 274 in North Carolina | 15% | 8% | #209 of 274 | +7 pts(worse than average) |
| Reviews analyzed#97 of 274 in North Carolina | 214 | 369 | #97 of 274 | −155(worse than average) |
| Yelp ratingBased on only 24 reviews#81 of 274 in North Carolina | 2.9 | 3.4 | #81 of 274 | −0.5(worse than average) |
| BBB rating#53 of 274 in North Carolina | A+ | A- | #53 of 274 | +2 steps(better than average) |
| Years in business#31 of 274 in North Carolina | 31 years | 25 years | #31 of 274 | +6(better than average) |
Compared with 274 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
The Armstrong Company
4.34Durham, NCSince 1995
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Durham.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Armstrong Company
4.34
Durham, NC · Since 1995
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.34/5 moveBuddha Score and ranks #6 among Durham movers, with 83% positive feedback across 214 customer reviews.
Customers consistently praise its consistency and follow-up and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 8 trucks and a track record dating to 1995, it has more history than the average North Carolina mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Armstrong Company
- Phone
- (919) 425-9853
Other Armstrong Company locations
- Alabaster, AL
- Birmingham, AL
- Huntsville, AL
- Mira Loma, CA
- Union City, CA
- West Sacramento, CA
- Denver, CO
- Pompano Beach, FL
- Atlanta, GA
- Lombard, IL
- Louisville, KY
- Kenner, LA
- Canton, MA
- Madison, MS
- Madison, MS
- Randolph, NJ
- Akron, OH
- Broken Arrow, OK
- Oklahoma City, OK
- Mount Joy, PA
- Collegedale, TN
- La Vergne, TN
- Memphis, TN
- Houston, TX
- Schertz, TX
- Madison, WI
- Waukesha, WI
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.