The Armstrong Company review 2026 (Louisville, KY)
In business since 1970 · Updated
The Armstrong Company is a Louisville, KY mover ranked #7 of 12 Louisville movers and #13 of 68 in Kentucky with a 4.34/5 rating.
92% of The Armstrong Company's 132 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves damage to items.
In business since 1970, The Armstrong Company holds active FMCSA registration (USDOT #1462092) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Armstrong Company measures up
Across 132 reviews, The Armstrong Company in Louisville, KY is rated 4.7/5 on Google (125 reviews) and 3.7/5 on Yelp (13 reviews), and has an A+ rating from the Better Business Bureau.
The Armstrong Company ranks #13 out of 68 movers in Kentucky with a moveBuddha Score of 4.34 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.34.
- Industry experience
- 4.7
- Review quality
- 4.2
- Website
- 4.0
- Customer service
- 3.9
- Brand
- 3.5
Google rating
Based on 125 reviews
Yelp rating
Based on 13 reviews
Better Business Bureau
Based on BBB profile
Is The Armstrong Company moveBuddha Certified?
The Armstrong Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Armstrong Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The Armstrong Company?
Out of 132 verified reviews, 92% of customers left a positive review about The Armstrong Company in Louisville, KY. 6.1% of reviews are negative and 2.3% are neutral. The Armstrong Company matches the average Kentucky moving company's positive review percentage (92% vs the Kentucky state average of 92%).
- Positive91.7%(121)
- Neutral2.3%(3)
- Negative6.1%(8)
Based on 132 reviews across Google, Yelp, and other review sites.
What customers like about The Armstrong Company
Organized packing
The Armstrong Company is often recognized for labeling boxes clearly and packing with structure and care.
Good communication
Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
Consistency and follow-up
Reviewers liked that The Armstrong Company stayed in touch before and after the move to ensure everything went smoothly.
Professional and polite staff
Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
What positive reviewers say
“They packed and labeled everything so intently, always making sure that anything that was packed was meant to be packed. They constantly updated me on arrival times.”
Madison WinsteadVerified ReviewerGoogle“Paula always called and emailed to make sure everything was going smoothly. The movers were professional, friendly, thorough, and had the process well documented.”
YelpVerified Reviewer “From the first meeting to delivery, Jim Ewing and Allison Eakins were on top of every detail. The crew wrapped each piece carefully, arrived on time, and delivered early.”
GoogleVerified Reviewer “Having moved several times both personally and professionally, I have never received such incredible service as I did with the Armstrong team. We were impressed with the admin side of scheduling and planning and the professional, courteous movers.”
GoogleVerified Reviewer
Most common complaints about The Armstrong Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Poor packing quality
Subpar packing techniques by The Armstrong Company led to crushed boxes or damaged goods for some clients.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some The Armstrong Company clients.
What negative reviewers say
“The packers broke my Kitchenaid Mixer and packed it on top of shoes. Heavy products were placed on my hats, damaging and warping them.”
Abby SmithVerified ReviewerGoogle“Several items were broken, and my claim was denied. Although the move included full insurance, the company refused payment without a clear explanation.”
YelpVerified Reviewer “After we agreed on a price, I received an unexplained additional charge. Several items and walls were damaged, and reported problems received no follow-up.”
Scott MershonVerified ReviewerGoogle“Heavy garage items were stacked on glassware, and workout equipment was thrown on furniture. Many items broke, and beds arrived without hardware.”
Jared MillerVerified ReviewerGoogle
The Armstrong Company
4.34Louisville, KYSince 1970
Save more than 30% on average by comparing movers before you book.
The Armstrong Company
4.34
Louisville, KY · Since 1970
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Louisville.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Armstrong Company offer?
The Armstrong Company is a full-service local, long-distance, and international mover in Louisville, KY, listing 15 services on moveBuddha, including small moves, senior moves, and packing.
Services offered
Is The Armstrong Company licensed and insured?
Federally licensed, operating authority active
US DOT 1462092 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, The Armstrong Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 1462092, as ARMSTRONG RELOCATION COMPANY OHIO LLC, and its operating status is currently active. It also holds a Kentucky intrastate license, number 1985.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Armstrong Company holds. Ask for a certificate of insurance before you book.
- State license number
- 1985Issued by Kentucky. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ARMSTRONG RELOCATION COMPANY OHIO LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 8Power units reported to the FMCSA
- Miles driven
- 18,900Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- April 2026
How much does The Armstrong Company cost?
The Armstrong Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Kentucky, you can expect to pay approximately $125/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Kentucky moving companies similar to The Armstrong Company typically bill the amounts below using a $125/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Armstrong Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Kentucky moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Armstrong Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
The Armstrong Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How The Armstrong Company compares with the top 10 Louisville movers
The Armstrong Company places seventh among the top 10 Louisville moving companies with a moveBuddha score of 4.34 out of 5, 0.08 points behind Coleman Worldwide Moving and just ahead of DZ Moving and Storage. At 132 reviews, The Armstrong Company has fewer reviews than eight of the ten. Where The Armstrong Company falls behind is customer service, with the lowest customer service score in the group.
The ten highest-scoring local movers near Louisville, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | TWO MEN AND A TRUCKLouisville | 4.62 | 1,275 | 4.7 | 2.1 | A |
| 2 | All My Sons Moving & StorageLouisville | 4.50 | 3,660 | 4.5 | 1.9 | A |
| 3 | Neutz Sons & Daughters MovingLouisville | 4.50 | 590 | 4.8 | 4.1 | A+ |
| 4 | Berger Allied Moving & StorageLouisville | 4.44 | 955 | 4.8 | 2.0 | A+ |
| 5 | Pack Mule Moving LLCBrooks | 4.44 | 234 | 5.0 | 4.6 | A+ |
| 6 | Coleman Worldwide MovingLouisville | 4.42 | 385 | 4.7 | 2.1 | A+ |
| 7 | The Armstrong CompanyThis mover · ranks #7 | 4.34 | 132 | 4.7 | 3.7 | A+ |
| 8 | DZ Moving and StorageLouisville | 4.30 | 719 | 4.3 | 2.3 | C+ |
| 9 | Margaret's Movers and StorageLouisville | 4.30 | 35 | 4.0 | 1.9 | A+ |
| 10 | College Hunks Hauling Junk & MovingLouisville | 4.28 | 79 | 4.9 | 4.5 | — |
| 11 | People-Move MovingLouisville | 4.20 | 869 | 4.8 | 3.3 | A+ |
How does The Armstrong Company compare to other Kentucky movers?
- moveBuddha score#13 of 68(better than average)
4.34vs 3.77 avg
The Armstrong Company scores 4.34, above the Kentucky average of 3.77, and ranks #13 of 68 Kentucky movers.
- Positive reviews#42 of 68(level with average)
92%vs 92% avg
The Armstrong Company has 92% positive reviews, in line with the Kentucky average of 92%, and ranks #42 of 68 Kentucky movers.
- Negative reviews#36 of 68(better than average)
6%vs 7% avg
The Armstrong Company has 6% negative reviews, below the Kentucky average of 7%, and ranks #36 of 68 Kentucky movers. A lower percentage is better.
- Reviews analyzed#34 of 68(worse than average)
132vs 502 avg
The Armstrong Company has 132 reviews analyzed, below the Kentucky average of 502, and ranks #34 of 68 Kentucky movers.
- Yelp rating#5 of 68(better than average)
3.7vs 2.8 avg
The Armstrong Company has a Yelp rating of 3.7, above the Kentucky average of 2.8, and ranks #5 of 68 Kentucky movers.
- BBB rating#3 of 68(better than average)
A+vs A avg
The Armstrong Company has a BBB rating of A+, above the Kentucky average of A, and ranks #3 of 68 Kentucky movers.
- Years in business#5 of 68(better than average)
56 yearsvs 25 years avg
The Armstrong Company has been in business for 56 years, above the Kentucky average of 25 years, and ranks #5 of 68 Kentucky movers.
| Metric | This moverThe Armstrong Company | Kentucky avg | Kentucky rank | Difference |
|---|---|---|---|---|
| moveBuddha score#13 of 68 in Kentucky | 4.34 | 3.77 | #13 of 68 | +0.57(better than average) |
| Positive reviews#42 of 68 in Kentucky | 92% | 92% | #42 of 68 | ±0 pts |
| Negative reviewsLower is better#36 of 68 in Kentucky | 6% | 7% | #36 of 68 | −1 pts(better than average) |
| Reviews analyzed#34 of 68 in Kentucky | 132 | 502 | #34 of 68 | −370(worse than average) |
| Yelp ratingBased on only 13 reviews#5 of 68 in Kentucky | 3.7 | 2.8 | #5 of 68 | +0.9(better than average) |
| BBB rating#3 of 68 in Kentucky | A+ | A | #3 of 68 | +1 step(better than average) |
| Years in business#5 of 68 in Kentucky | 56 years | 25 years | #5 of 68 | +31(better than average) |
Compared with 68 Kentucky movers with moveBuddha profiles. Rank #1 is the best in Kentucky.
The Armstrong Company
4.34Louisville, KYSince 1970
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Louisville.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Armstrong Company
4.34
Louisville, KY · Since 1970
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.34/5 moveBuddha Score and ranks #7 among Louisville movers, with 92% positive feedback across 132 customer reviews.
Customers consistently praise its organized packing and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 8 trucks and a track record dating to 1970, it has more history than the average Kentucky mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Kentucky moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Armstrong Company
- Phone
- (502) 491-2807
Other Armstrong Company locations
- Alabaster, AL
- Birmingham, AL
- Huntsville, AL
- Mira Loma, CA
- Union City, CA
- West Sacramento, CA
- Denver, CO
- Pompano Beach, FL
- Atlanta, GA
- Lombard, IL
- Kenner, LA
- Canton, MA
- Madison, MS
- Madison, MS
- Durham, NC
- Randolph, NJ
- Akron, OH
- Broken Arrow, OK
- Oklahoma City, OK
- Mount Joy, PA
- Collegedale, TN
- La Vergne, TN
- Memphis, TN
- Houston, TX
- Schertz, TX
- Madison, WI
- Waukesha, WI
Helpful Kentucky moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.