The Armstrong Company Review 2026 (Canton, MA)
Fact Checked by:
Positive
Reviews
89%
across 233 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
The Armstrong Company is a 3.4/5-rated Massachusetts full-service mover. The Armstrong Company earns 89% positive reviews across 233 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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The Armstrong Company at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
The Armstrong Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 77% of Canton movers (63% nationally)
What this The Armstrong Company review covers
Consistency and follow-up
Experienced movers
Good communication
Friendly and approachable staff
Professional and polite staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 89% positive reviews across roughly 233 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from The Armstrong Company.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Great communication, very friendly office staff and movers. Met every expectation.
My moving contact at Armstrong was excellent at checking in several weeks from the move to days before the move and the day of to make sure everything was on schedule. The movers were professional and careful with my belongings!
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What do customers say about The Armstrong Company?
The Armstrong Company pulls in 89% positive reviews out of 233 verified ratings from multiple platforms, 10% negative, and 1% neutral.
What customers like most about The Armstrong Company
- Consistency and follow-up: Reviewers liked that The Armstrong Company stayed in touch before and after the move to ensure everything went smoothly.
- Experienced movers: With years of experience, The Armstrong Company's crew brought confidence and know-how to each move.
- Good communication: Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Poor packing quality: Subpar packing techniques by The Armstrong Company led to crushed boxes or damaged goods for some clients.
Positive The Armstrong Company Reviews
Lorie Killian, Google
Great communication, very friendly office staff and movers. Met every expectation.
Daphne McNicholas, Google
My moving contact at Armstrong was excellent at checking in several weeks from the move to days before the move and the day of to make sure everything was on schedule. The movers were professional and careful with my belongings!
Karen H, Google
Frank and his west coast crew were seasoned, personable and efficient. Had the good fortune to have Frank and his East Coast crew deliver equally excellent, customer valued service upon move in. Professional and exceptional.
Negative The Armstrong Company Reviews
Barbara S., Yelp
Damaged furniture, china, and glassware during transit and delivery. They piled heavy boxes on top of boxes marked fragile, breaking china and glassware. I have been waiting 39 days with no contact about my claim.
Nicola Johnson, Google
The truck was delayed by 5 days after the shipment trailer needed repairs. When my furniture arrived, there was extensive damage, including scratches, deep slashes, a broken cabinet top, and broken lamp legs.
margaret menotti, Google
Despite clear instructions, a two-person crew took 8.5 hours to move a house from the third and fourth floors. The delivery window slipped, with the company warning our belongings might arrive in January.
Neutral The Armstrong Company Reviews
Angel Polanco, Google
Costumer services is ok. That's all.
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How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Canton movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Smooth moves stand out, but damaged belongings leave the deepest mark. Across 233 reviews, 208 were positive, representing 89.3% of the feedback. Customers praised consistent follow-up, clear communication, friendly staff, and experienced movers who worked quickly, arrived on time, and treated furniture with care. Several customers who compared quotes said Armstrong offered fair or lower pricing, no hidden fees, and a more dependable experience than other movers. Negative feedback focused on damaged furniture, broken items, poor packing, missing belongings, and late or split deliveries. Some customers also reported understaffed crews, confusing paperwork, delayed claims, and limited accountability after problems. The strongest service pattern is reliable communication before and during a move; the main risk appears when packing, transfers, or claims require follow-through.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Canton charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does The Armstrong Company compare to other Canton movers?
The Armstrong Company ranks alongside the top full-service movers in Canton on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Canton movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
88% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.66 |
95% | A+ | ||
|
4.5 |
85% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.58 |
96% | A+ |
Final verdict: The Armstrong Company
The Armstrong Company earns a 3.4/5 moveBuddha score, backed by 89% positive customer reviews across 233 verified reviews. The Armstrong Company has built a reputation for consistency and follow-up and experienced movers, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about The Armstrong Company
Does The Armstrong Company require a deposit?
How much deposit The Armstrong Company asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has The Armstrong Company been in business?
The Armstrong Company's exact founding year is not publicly listed.
Is The Armstrong Company associated with a van line?
Yes, The Armstrong Company is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How do I choose the right Canton moving company?
To pick the best Canton mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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