Gentle Giant Moving Company, Boston, MA (2025 Review)

Gentle Giant Moving Company

8 Bunker Hill Industrial Park,
Boston, MA 02129
87% of all reviews were positive
11% of reviews were negative
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Review Analysis
Gentle Giant stands tall as a trusted moving partner, with 497 reviews showing 86.7% of feedback is positive. Input from customers highlights efficient service, careful handling, professional staff, strong communication, and a quick moving process. Many report seamless scheduling, reliable attention to detail, and belongings arriving intact.
Staff are described as courteous and often exceed expectations, especially during complicated or long-distance moves. In contrast, some mention higher-than-expected costs, cases of item damage, and occasional lost items, which tend to be significant sources of frustration. Complaints about pricing or billing are more common compared to other moving companies, and when things go wrong, resolution of losses or damage can be slow. Despite these issues, Gentle Giant’s commitment to professionalism, speed, and care helps it outperform typical competitors in the industry. Clients often pay a premium, but most say the superior service and peace of mind are worth the investment.
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Get a Quote (617) 661-3333

What customers like

87% of customers left positive reviews for Sherman Moving Company. Read a few of them below:

Google
Gentle Giant handled our cross-country move admirably. They were professional, communicative, friend…
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Google
They have a reputation for being the best in the area for a reason. The folks we worked with were ki…
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Google
The crew was on time, quick, smart, very careful, and a delight to work with.
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Google
Booking a time was easy, and the moving team was so very friendly and professional. Ryan and Valerii…
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Google
Our packers, Egor and Carlos, arrived the day before our move. They took great care ensuring that al…
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Things to consider

11% of Sherman Moving Company customers left negative reviews. You can read those here:

Yelp
For almost $6,000 moving TWO people from Southborough to Framingham, with 6 experienced movers, this…
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Yelp
We moved from a three bedroom apartment into a house with GG. Cost was about $3200. The primary reas…
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Yelp
After we moved in, we slowly noticed various items that were missing. We called and Gentle Giant did…
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Services

  • Local Moves
  • Intrastate moves
  • Interstate moves
  • International moves
  • Full-service packing
  • Office moves
  • Instant email quote

Company info

Years in Business 43
DOT #: 373544
FMCSA Rating None
Number of trucks 88
Miles Driven 5,000,000 (2023)
No deposit required
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Massachusetts.

Cost to move with Gentle Giant Moving Company

On average, the cost to hire movers in Massachusetts is $101 an hour.

You could pay more or less with Gentle Giant Moving Company depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Boston-area movers

Company Quote Rating
Oscar's Moving Company Get A Quote starstarstarstarstar
5 overall rating
Boston Best Rate Movers Get A Quote starstarstarstarstar
4.96 overall rating

Moving out of Massachusetts?

If you are moving from Boston, MA, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Cost to move out of Massachusettstoggle

If you're moving out of state, here are some sample moving quotes:

Click here to see all popular moving routes.

FAQ

Is Gentle Giant Moving Company properly licensed?toggle

Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in

Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each.

The state license number for Gentle Giant Moving Company is: 25908 , USDOT #: 373544.

You can also use their state regulator website to look up their active status.

Does Gentle Giant Moving Company have any additional locations outside of Boston?toggle

Is Gentle Giant Moving Company Associated with a van line?toggle

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Gentle Giant Moving Company functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Boston movers?toggle

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Boston moving company?toggle

To choose the best moving company for you, start by researching reputable movers in Boston. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Boston moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.


Helpful Massachusetts resources

https://www.facebook.com/gentlegiantmovingcompany, https://twitter.com/gentlegiantmove