Gentle Giant Moving Company Review 2026 (San Bruno, CA)
Fact Checked by:
Positive
Reviews
95%
across 134 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
46
founded 1980
FMCSA
Status
Active
Gentle Giant Moving Company is a 4.5/5-rated California full-service mover, operating since 1980 (46 years in business). Gentle Giant Moving Company earns 95% positive reviews across 134 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 46 years in business with 95% positive customer reviews (134 verified reviews)
- Scale: 88 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Gentle Giant Moving Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 54% of San Francisco movers (60% nationally)
- Piano moving: A specialty offered by 38% of San Francisco movers (40% nationally)
What this Gentle Giant Moving Company review covers
Special handling available
Flexibility
Affordable rates
Consistency and follow-up
Experienced movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 95% positive reviews across roughly 134 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Gentle Giant Moving Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
At any rate, we had a huge headboard that needed to make it into our bedroom via a backyard, balcony, and very narrow hall. The guys from Gentle Giant were awesome, efficient, well priced, and caused no damage.
They were SUPER NICE about me needing to reschedule my move last minute when I got Covid. The guys were kind, fast, careful, and thorough.
DOT number
Address
Payment methods
State license
Phone
What do customers say about Gentle Giant Moving Company?
Gentle Giant Moving Company pulls in 95% positive reviews out of 134 verified ratings from multiple platforms, 5% negative, and 0% neutral.
What customers like most about Gentle Giant Moving Company
- Special handling available: Gentle Giant Moving Company earned praise for offering specialized care for delicate or oversized items.
- Flexibility: Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
- Affordable rates: Many reviewers found Gentle Giant Moving Company to be more budget-friendly than competitors without sacrificing quality.
- Consistency and follow-up: Reviewers liked that Gentle Giant Moving Company stayed in touch before and after the move to ensure everything went smoothly.
- Experienced movers: With years of experience, Gentle Giant Moving Company's crew brought confidence and know-how to each move.
Most common complaints about Gentle Giant Moving Company
- Inaccurate estimates: Estimates from Gentle Giant Moving Company were sometimes way off from what customers were ultimately billed.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Broken promises: Customers noted instances where Gentle Giant Moving Company failed to deliver on services that were initially guaranteed.
Did you move with Gentle Giant Moving Company? Tell us how it went.
Leave a ReviewPositive Gentle Giant Moving Company Reviews
Yelp
At any rate, we had a huge headboard that needed to make it into our bedroom via a backyard, balcony, and very narrow hall. The guys from Gentle Giant were awesome, efficient, well priced, and caused no damage.
Yelp
They were SUPER NICE about me needing to reschedule my move last minute when I got Covid. The guys were kind, fast, careful, and thorough.
Yelp
The final invoice for the move came in at 20% below the initial estimate.
Negative Gentle Giant Moving Company Reviews
Yelp
My estimate was $1000 and the final bill was $1500, which is 50% higher than the estimate.
Yelp
Super sarcastic customer agent Andrew cursed at me. I got enough problems. I don't need to be belittled by some CS agent who can't do his job.
Yelp
Eight days before the move, they unilaterally cancelled on us after admitting they overbooked us, leaving us scrambling. I also had to chase them for my deposit.
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Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company is FMCSA-registered and active, operating under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. The company runs 88 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/08/2026 |
| Fleet size | 88 power units | 05/08/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Gentle Giant Moving Company's active status on the California licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 20 locations:
- Gentle Giant Moving Company (headquarters)
- New York City
- Fort Mill
- Fort Lauderdale
- Washington DC
- Philadelphia
- Pompano Beach
- San Francisco
- East Bridgewater
- Beverly
- Boston
- Boston
- Marshfield
- Seekonk
- Providence
- Seattle
- Portsmouth
- Nashua
- Hudson
- Charlotte
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How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among San Francisco movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Complex moves, quick turnarounds: Feedback from 134 reviews is 95% positive. Customers praise the crews’ skill with pianos, fine art, stairs, storage, and multi-stop moves, plus speed, care, problem-solving, and fair pricing with a few billing disputes. Complaints focus on cancellations, delayed quotes, and one rude agent.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Francisco charge an average of $138/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Gentle Giant Moving Company compare to other San Francisco movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in San Francisco on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Francisco movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
93% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.58 |
87% | A+ | ||
|
4.5 |
95% | A+ | ||
|
4.44 |
88% | F | ||
|
4.62 |
96% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.44 |
94% | A+ | ||
|
4.42 |
94% | A+ |
How Gentle Giant Moving Company's ratings compare to other San Francisco movers
Gentle Giant Moving Company's Yelp rating (4.7/5) is in line with the average across the 263 movers analyzed in San Francisco, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gentle Giant Moving Company | 4.7/5 | -- |
| San Francisco movers | 4.4/5 | 263 movers |
| California movers | 4.3/5 | 1126 movers |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 moveBuddha score, backed by 95% positive customer reviews across 134 verified reviews. Over 46 years in business and 88 trucks operating across California, Gentle Giant Moving Company has built a reputation for special handling available and flexibility, making it worth a look for your California move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Gentle Giant Moving Company
How do I choose the right San Francisco moving company?
To pick the best San Francisco mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Gentle Giant Moving Company require a deposit?
How much deposit Gentle Giant Moving Company asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Gentle Giant Moving Company's review score compare to other California movers?
Gentle Giant Moving Company earns 95% positive customer reviews across 134 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's above the 91% average among San Francisco movers, and above the 91% California average.
Does Gentle Giant Moving Company offer piano moving?
Yes, Gentle Giant Moving Company offers piano moving. That's a specialty only 38% of San Francisco movers provide, compared to 40% nationally.
How long has Gentle Giant Moving Company been in business?
Gentle Giant Moving Company has been in business for 46 years, founded in 1980. The company is FMCSA-registered and active.
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