Gentle Giant Moving Company Review
Fact Checked by:
Positive Reviews
83%
across 12 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
46
founded 1980
FMCSA Status
Active
Gentle Giant Moving Company is a 4.4/5-rated New Hampshire full-service mover, operating since 1980 (46 years in business). Gentle Giant Moving Company earns 83% positive reviews across 12 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 46 years in business with 83% positive customer reviews across 12 verified reviews.
- Scale: 88 trucks operating across New Hampshire
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Good communication
Efficient service
Highly recommended
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 83% positive reviews across roughly 12 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
Very pleased with our moving experience with Gentle Giant in Portsmouth. It was easy communicating with the office leading up to the move. Then on the day of, our crew, Matt, Patrick, and Austin, were great! On time, polite, and professional.
Great communication from beginning to end. Fantastic team of movers, Brandon was head and so pleasant. Not a scratch anywhere. We would certainly recommend highly.
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What do customers say about Gentle Giant Moving Company?
Across 12 verified customer reviews from multiple platforms, 83% are positive, 0% are negative, and 17% are neutral.
What customers like most about Gentle Giant Moving Company
- Professional and polite staff: Customers say the Gentle Giant Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Gentle Giant Moving Company throughout the moving process.
- Efficient service: Many customers praise Gentle Giant Moving Company for completing moves smoothly and with minimal downtime.
- Highly recommended: Many reviewers said they would recommend Gentle Giant Moving Company to friends and family without hesitation.
Most common complaints about Gentle Giant Moving Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Inaccurate estimates: Estimates from Gentle Giant Moving Company were sometimes way off from what customers were ultimately billed.
Positive Gentle Giant Moving Company Reviews
Very pleased with our moving experience with Gentle Giant in Portsmouth. It was easy communicating with the office leading up to the move. Then on the day of, our crew, Matt, Patrick, and Austin, were great! On time, polite, and professional.
Great communication from beginning to end. Fantastic team of movers, Brandon was head and so pleasant. Not a scratch anywhere. We would certainly recommend highly.
Yelp
Gentle Giant is the best moving company we have ever used, and over the years we have been professionally moved eight times. Every aspect of working with this company from getting an estimate to responding to questions to the actual move was perfect.
Neutral Gentle Giant Moving Company Reviews
Yelp
They responded quickly and did a walk they of the house to provide an informers quote. Despite having all surface items and clothes packed ahead of time, the pack out still look longer than planned. The move in went smooth until one panel of the china cabinet broke...
Yelp
The cost was $1000 more than the quote. What I later discovered that there were a variety of small items broken but most importantly the piano frame was broken.
Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company holds active FMCSA registration under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. They operate 88 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/28/2026 |
| Fleet size | 88 power units | 02/28/2026 |
| FMCSA inspections | 0 total inspections | 02/28/2026 |
The New Hampshire Department of Transportation (NHDOT) is the agency tasked with regulating and overseeing movers that offer relocation services within the state. If you’ve already moved and had a dispute with your moving company, they may be able to help resolve the issue, but you’ll need to file a formal complaint first. You can verify Gentle Giant Moving Company's active status on the New Hampshire licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 15 locations:
- Gentle Giant Moving Company (headquarters)
- New York City
- Fort Lauderdale
- San Francisco
- Beverly
- Boston
- Boston
- Washington DC
- Marshfield
- Providence
- Philadelphia
- Seattle
- Nashua
- Hudson
- Charlotte
How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Gentle Giant Moving Company stands out for delivering impressive professionalism and customer care, with 83% of the 12 pieces of feedback expressing high satisfaction. Customers consistently praised the team's polite attitude, careful handling of belongings, clear communication, efficient moving process, and repeatedly noted that they would recommend the company to friends. The moving crews earn high marks for treating customers' property respectfully and maintaining a friendly, approachable demeanor. Feedback also highlights their reliability and quick response times, setting them above many moving services. On the other hand, neutral input reveals incidents where items were damaged, costs exceeded initial estimates, and a few surprises were encountered after the move. Although no reviews reported negative or unprofessional conduct, it is important to note concerns about breakage and unexpected charges when planning a move. This company is repeatedly described as reliable and personable, though some attention to price accuracy and careful handling during every move could further improve the experience.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Gentle Giant Moving Company compare to other Portsmouth movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in Portsmouth on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Portsmouth movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
90% | A | ||
|
4.56 |
90% | A+ | ||
|
4.4 |
83% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.44 |
99% | A+ | ||
|
4.28 |
76% | A+ | ||
|
4.28 |
89% | A+ | ||
|
4.56 |
97% | A+ | ||
|
4.52 |
94% | N/A | ||
|
4.52 |
80% | A+ |
How Gentle Giant Moving Company's ratings compare to other Portsmouth movers
Gentle Giant Moving Company earns a higher-than-average Yelp rating (4.6/5) across the 22 movers analyzed in Portsmouth, which carry an average Yelp rating of 3.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gentle Giant Moving Company | 4.6/5 | -- |
| Portsmouth movers | 3.8/5 | 22 movers |
| New Hampshire movers | 3.9/5 | 22 movers |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.4/5 moveBuddha score with 83% positive customer reviews across 12 verified reviews. With 46 years in business and 88 trucks operating across New Hampshire, Gentle Giant Moving Company is a solid option to consider for New Hampshire moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Gentle Giant Moving Company
Is Gentle Giant Moving Company a legitimate, licensed mover?
Yes. Gentle Giant Moving Company holds active FMCSA registration. The company operates 88 trucks. You can verify their licensing status on the New Hampshire state regulator database.
How does Gentle Giant Moving Company's review score compare to other New Hampshire movers?
Gentle Giant Moving Company earns 83% positive customer reviews across 12 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company is a full-service mover operating in New Hampshire. The company operates 88 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Gentle Giant Moving Company require a deposit?
Deposit requirements for Gentle Giant Moving Company depend on the type and timing of your move. Most New Hampshire full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Gentle Giant Moving Company been in business?
Gentle Giant Moving Company has been in business for 46 years, founded in 1980. The company holds active FMCSA registration.
How do I choose the right Portsmouth moving company?
To pick the best Portsmouth mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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