Gentle Giant Moving Company Review
Fact Checked by:
Positive Reviews
100%
across 221 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
43
founded 1983
FMCSA Status
Active
Gentle Giant Moving Company is a 4.6/5-rated Washington full-service mover, operating since 1983 (43 years in business). Gentle Giant Moving Company earns 100% positive reviews across 221 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 43 years in business with 100% positive customer reviews across 221 verified reviews.
- Scale: 88 trucks operating across Washington
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 100% positive reviews across roughly 221 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
"I had such a great experience with Gentle Giant Movers! Pavel and Devon were amazing from start to finish. They showed up right on time and were super friendly and professional... made moving look easy – they handled everything with care..."
"Our movers were amazing! We couldn’t ask for a better crew... Gentle Giant surpasses them all with their professionalism, attention to detail... care for our belongings and care for the house. We will always recommend Gentle Giant."
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What do customers say about Gentle Giant Moving Company?
Across 221 verified customer reviews from multiple platforms, 100% are positive, 1% are negative, and 0% are neutral.
What customers like most about Gentle Giant Moving Company
- Efficient service: Many customers praise Gentle Giant Moving Company for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
- Professional and polite staff: Customers say the Gentle Giant Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Gentle Giant Moving Company often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Gentle Giant Moving Company throughout the moving process.
Most common complaints about Gentle Giant Moving Company
- Lack of communication: Poor or inconsistent updates from Gentle Giant Moving Company left some customers feeling in the dark.
- Non-refundable deposits: Some customers lost deposits when canceling or rescheduling their move.
- Inaccurate estimates: Estimates from Gentle Giant Moving Company were sometimes way off from what customers were ultimately billed.
Positive Gentle Giant Moving Company Reviews
"I had such a great experience with Gentle Giant Movers! Pavel and Devon were amazing from start to finish. They showed up right on time and were super friendly and professional... made moving look easy – they handled everything with care..."
"Our movers were amazing! We couldn’t ask for a better crew... Gentle Giant surpasses them all with their professionalism, attention to detail... care for our belongings and care for the house. We will always recommend Gentle Giant."
Erica Tucker, Google
"Excellent all around! Monty, Povilas, Arijus and Johnny were the best team of movers I've ever had... Some of my furniture was fragile as well as heavy and large. They handled it all with care... The crew really hustled... perfect!"
Negative Gentle Giant Moving Company Reviews
"Appearing to be very detail oriented but never responded or returned our deposit. It took over a month of our time and BUYER BEWARE: seeming 'quotes' are 'estimates only' which I would be hesitant to have confidence in after their handling of my money and lack of communications."
Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company holds active FMCSA registration under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. They operate 88 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/28/2026 |
| Fleet size | 88 power units | 04/28/2026 |
| FMCSA inspections | 0 total inspections | 04/28/2026 |
Movers operating within Washington DC city limits are subject to regulation by the Utilities and Transportation Commission, which issues operating permits to household goods moving companies. You can verify Gentle Giant Moving Company's active status on the Washington licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 15 locations:
- Gentle Giant Moving Company (headquarters)
- New York City
- Fort Lauderdale
- San Francisco
- Beverly
- Boston
- Boston
- Washington DC
- Marshfield
- Providence
- Philadelphia
- Portsmouth
- Nashua
- Hudson
- Charlotte
How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Moving done right is the theme echoed throughout Gentle Giant Moving Company's feedback. With 221 pieces of input analyzed, nearly every comment describes a positive experience—99.5% of customers express satisfaction. The service stands out for being efficient, careful with clients’ belongings, and quick to complete the job, while staff are consistently described as professional and polite. Communication before and during moves is frequently praised as clear and responsive. Gentle Giant’s focus on care and precision prevents damage to property or items, which sets it apart from many movers. On the negative side, the only recurring issue raised is a lack of post-quote communication and trouble with deposit refunds, cited as the main complaint in the sole negative review. Prices are typically described as transparent, with final costs often matching or coming in below estimates, though one review notes estimates as a point of caution. Compared to other moving companies, Gentle Giant receives far more consistent and enthusiastic recommendations with almost universal praise.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Washington moving costs across all home sizes and service types, see our Washington moving cost guide.
How does Gentle Giant Moving Company compare to other Seattle movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in Seattle on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Seattle movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
73% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.6 |
100% | A+ | ||
|
4.58 |
78% | A+ | ||
|
4.62 |
85% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.56 |
81% | A | ||
|
4.52 |
88% | A+ | ||
|
4.66 |
93% | A+ | ||
|
4.44 |
92% | A+ |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.6/5 moveBuddha score with 100% positive customer reviews across 221 verified reviews. With 43 years in business and 88 trucks operating across Washington, Gentle Giant Moving Company is a solid option to consider for Washington moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Gentle Giant Moving Company
Is Gentle Giant Moving Company a legitimate, licensed mover?
Yes. Gentle Giant Moving Company holds active FMCSA registration. The company operates 88 trucks. You can verify their licensing status on the Washington state regulator database.
How does Gentle Giant Moving Company's review score compare to other Washington movers?
Gentle Giant Moving Company earns 100% positive customer reviews across 221 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company is a full-service mover operating in Washington. The company operates 88 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Gentle Giant Moving Company require a deposit?
Deposit requirements for Gentle Giant Moving Company depend on the type and timing of your move. Most Washington full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Gentle Giant Moving Company been in business?
Gentle Giant Moving Company has been in business for 43 years, founded in 1983. The company holds active FMCSA registration.
How do I choose the right Seattle moving company?
To pick the best Seattle mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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