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On The Go Moving and Storage review 2026 (Seattle, WA)

In business since 2011 · Updated

On The Go Moving and Storage is a Seattle, WA mover ranked #10 of 23 Seattle movers and #31 of 279 in Washington with a 4.48/5 rating.

89% of On The Go Moving and Storage's 676 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves damage to items.

In business since 2011, On The Go Moving and Storage holds active FMCSA registration (USDOT #2120054) and operates 13 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How On The Go Moving and Storage measures up

Across 676 reviews, On The Go Moving and Storage in Seattle, WA is rated 4.8/5 on Google (392 reviews) and 4.1/5 on Yelp (237 reviews), and has an A+ rating from the Better Business Bureau.

On The Go Moving and Storage ranks #31 out of 279 movers in Washington with a moveBuddha Score of 4.48 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 392 reviews
  • Yelp rating

    Based on 237 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists On The Go Moving and Storage as On The Go Moving & Storage Bellevue, On The Go Moving & Storage Redmond, and On The Go Moving & Storage Seattle.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look On The Go Moving and Storage up on BBB, search for these names too.

    View the BBB profile

    Based on BBB profile
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Is On The Go Moving and Storage moveBuddha Certified?

On The Go Moving and Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. On The Go Moving and Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about On The Go Moving and Storage?

Out of 676 verified reviews, 89% of customers left a positive review about On The Go Moving and Storage in Seattle, WA. 9.3% of reviews are negative and 2.1% are neutral. On The Go Moving and Storage has a 2% lower positive review percentage than the average Washington moving company (89% vs the Washington state average of 91%).

  • Positive88.6%(599)
  • Neutral2.1%(14)
  • Negative9.3%(63)

Based on 676 reviews across Google, Yelp, and other review sites.

What customers like about On The Go Moving and Storage

  • Flexibility

    Clients liked that On The Go Moving and Storage was willing to adjust schedules or accommodate last-minute changes.

  • Affordable rates

    Many reviewers found On The Go Moving and Storage to be more budget-friendly than competitors without sacrificing quality.

  • Consistency and follow-up

    Reviewers liked that On The Go Moving and Storage stayed in touch before and after the move to ensure everything went smoothly.

  • Quick response times

    Customer support at On The Go Moving and Storage was often noted for responding to questions or concerns almost immediately

  • Good communication

    Reviewers frequently mention clear, consistent updates from On The Go Moving and Storage throughout the moving process.

What positive reviewers say

  • “I have used this company for moving and storage over the last year, and have been nothing but extremely happy with all of their service. Super responsive, flexible, and communicative.”

    YelpVerified Reviewer
  • “The Staff was professional, on time, and quick. The price was good as well, very fair. Couldn't have been happier. We hired three movers and a truck for 6 hours and they finished ahead of schedule.”

    YelpVerified Reviewer
  • “I can't say enough about this company. Did their online reservation, got phone confirmation, e-mails two days and one day before and they showed up 10 minutes early.”

    YelpVerified Reviewer
  • “On The Go did a great job for us. My request for a quote was addressed with their availability and options very quickly. The cost was fair, and they arrived at the scheduled time.”

    David LefVerified ReviewerGoogle
  • “On the Go was very easy to schedule with and worked with me to reschedule with short notice when we needed to delay a day. The movers were great, efficient and took good care of our things and spaces…”

    Megan Mollman WebberVerified ReviewerGoogle

What mixed reviewers say

  • “The moving crew was great both from my old house to storage and from storage to my new house. The office staff lacked communication as well as customer service.”

    YelpVerified Reviewer
  • “The drivers finally showed up 45 minutes late because the owner had scheduled them for a last-minute job. The actual movers were quick, friendly, and it wasn't their fault their boss could not communicate.”

    YelpVerified Reviewer
  • “Pricing did not align with the two separate conversations I had with their staff or the itemized estimate they sent me. I found out while being charged that the hourly rate included drive time.”

    Daniela SanchezVerified ReviewerGoogle
  • “Travis and Ramsey were great! They were professional and efficient, and communication was clear throughout. A grill handle broke, but they apologized and removed 30 minutes of travel time from the bill.”

    YelpVerified Reviewer

Most common complaints about On The Go Moving and Storage

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some On The Go Moving and Storage clients.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

What negative reviewers say

  • “Our TV screen was cracked during the move, and I haven't been able to get a hold of the team despite multiple contact attempts.”

    YelpVerified Reviewer
  • “The final bill included travel time to my place and back to headquarters without notifying me in advance. This added another 1+ hours to the cost.”

    YelpVerified Reviewer
  • “When I arrived in my new location, a different mover found crushed bins and boxes. Eleven pieces of furniture suffered damage. Their offer was a $100 check, and they stopped responding.”

    Phillip ClevelandVerified ReviewerGoogle
  • “Numerous times throughout the move, the movers angrily argued with each other. At the end, a mover broke 3 of the 4 drawers while assembling the master bed.”

    YelpVerified Reviewer

On The Go Moving and Storage

4.48Seattle, WASince 2011

Save more than 30% on average by comparing movers before you book.

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What services does On The Go Moving and Storage offer?

Beyond standard household moves, On The Go Moving and Storage handles fine art handling and antique handling.

Services offered

Is On The Go Moving and Storage licensed and insured?

Federally licensed, operating authority active

US DOT 2120054 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, On The Go Moving and Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2120054, as ON THE GO MOVING LLC, and its operating status is currently active. It also holds a Washington intrastate license, number HG-064180.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover On The Go Moving and Storage holds. Ask for a certificate of insurance before you book.

State license number
HG-064180Issued by Washington. Covers moves within the state, which the FMCSA does not
Registered legal name
ON THE GO MOVING LLCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
13Power units reported to the FMCSA
Miles driven
94,600Reported to the FMCSA for 2022
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
May 2026

How much does On The Go Moving and Storage cost?

On The Go Moving and Storage lists an hourly rate of $180, above the Washington average of $150/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $550–$900. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service Washington moving companies similar to On The Go Moving and Storage typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What payment options and discounts does On The Go Moving and Storage offer?

Accepts
No credit cards
Deposit
Required to book
Discounts
Mover’s own offer

On The Go Moving and Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. A deposit is required to book. On The Go Moving and Storage's terms: Bookings require a signed service agreement and any required deposit. The amount and applicability of the deposit are determined in the individual service agreement.

On The Go Moving and Storage also offers discounts on request. It also lists: 15% off moving services when storing with the company for at least one month; the offer cannot be combined with another promotion. Ask what you qualify for and how much you could save before you book.

How On The Go Moving and Storage compares with the top 10 Seattle movers

With a moveBuddha score of 4.48 out of 5, On The Go Moving and Storage ranks tenth among the top 10 movers in Seattle, level on score with All My Sons Moving & Storage, which has more reviews, and just ahead of All Service Moving. Where On The Go Moving and Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.

The ten highest-scoring local movers near Seattle, by moveBuddha score.

#MoverScoreReviews
1Gentle Giant Moving CompanySeattle4.64629
2A Perfect MoverMarysville4.64389
3Hansen Bros Moving and StorageSeattle4.62821
4Seattle MoversSeattle4.58257
5Eco Movers Moving & StorageSeattle4.523,756
6Keep Moving IncWoodinville4.50819
7Jordan River Moving & StorageVancouver4.50492
8College Hunks Hauling Junk & MovingSeattle4.484,563
9All My Sons Moving & StorageTukwila4.481,517
10On The Go Moving and StorageThis mover · ranks #104.48676
11All Service MovingSeattle4.44546

How does On The Go Moving and Storage compare to other Washington movers?

  • moveBuddha score#31 of 279(better than average)

    4.48vs 3.69 avg

    On The Go Moving and Storage scores 4.48, above the Washington average of 3.69, and ranks #31 of 279 Washington movers.

  • Positive reviews#163 of 279(worse than average)

    89%vs 91% avg

    On The Go Moving and Storage has 89% positive reviews, below the Washington average of 91%, and ranks #163 of 279 Washington movers.

  • Negative reviews#160 of 279(worse than average)

    9%vs 8% avg

    On The Go Moving and Storage has 9% negative reviews, above the Washington average of 8%, and ranks #160 of 279 Washington movers. A lower percentage is better.

  • Reviews analyzed#22 of 279(better than average)

    676vs 297 avg

    On The Go Moving and Storage has 676 reviews analyzed, above the Washington average of 297, and ranks #22 of 279 Washington movers.

  • Yelp rating#33 of 279(better than average)

    4.1vs 3.6 avg

    On The Go Moving and Storage has a Yelp rating of 4.1, above the Washington average of 3.6, and ranks #33 of 279 Washington movers.

  • BBB rating#4 of 279(better than average)

    A+vs A avg

    On The Go Moving and Storage has a BBB rating of A+, above the Washington average of A, and ranks #4 of 279 Washington movers.

  • Years in business#51 of 279(worse than average)

    15 yearsvs 33 years avg

    On The Go Moving and Storage has been in business for 15 years, below the Washington average of 33 years, and ranks #51 of 279 Washington movers.

MetricThis moverWashington avg
moveBuddha score#31 of 279 in Washington4.483.69
Positive reviews#163 of 279 in Washington89%91%
Negative reviewsLower is better#160 of 279 in Washington9%8%
Reviews analyzed#22 of 279 in Washington676297
Yelp rating#33 of 279 in Washington4.13.6
BBB rating#4 of 279 in WashingtonA+A
Years in business#51 of 279 in Washington15 years33 years

Compared with 279 Washington movers with moveBuddha profiles. Rank #1 is the best in Washington.

On The Go Moving and Storage

4.48Seattle, WASince 2011

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (425) 761-8500

Final verdict: On The Go Moving and Storage

On The Go Moving and Storage earns a 4.48/5 moveBuddha Score and ranks #10 among Seattle movers, with 89% positive feedback across 676 customer reviews.

Customers consistently praise its flexibility and affordable rates. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

With 13 trucks and a track record dating to 2011, it has less history than the average Washington mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Washington moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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