On The Go Moving & Storage review 2026 (Redmond, WA)
Updated
On The Go Moving & Storage is a Redmond, WA mover ranked #261 of 262 movers in Washington with a 3.28/5 rating.
87% of On The Go Moving & Storage's 519 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How On The Go Moving & Storage measures up
On The Go Moving & Storage ranks #261 out of 262 movers in Washington with a moveBuddha Score of 3.28 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.28.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is On The Go Moving & Storage moveBuddha Certified?
On The Go Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. On The Go Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about On The Go Moving & Storage?
Out of 519 verified reviews, 87% of customers left a positive review about On The Go Moving & Storage in Redmond, WA. 10.8% of reviews are negative and 2.1% are neutral. On The Go Moving & Storage has a 4% lower positive review percentage than the average Washington moving company (87% vs the Washington state average of 91%).
- Positive87.1%(452)
- Neutral2.1%(11)
- Negative10.8%(56)
Based on 519 reviews across Google, Yelp, and other review sites.
What customers like about On The Go Moving & Storage
Affordable rates
Many reviewers found On The Go Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that On The Go Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Quick moving process
The team at On The Go Moving & Storage often gets the job done faster than expected, saving clients time.
Quick response times
Customer support at On The Go Moving & Storage was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise On The Go Moving & Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Quick, honest, and reliable! Another company quoted over $1,700, but On The Go completed the move for less than $500.”
AlexVerified ReviewerGoogle“They answered all my questions, were extremely flexible and professional. The final price was exactly as quoted, and they moved everything within three hours.”
Brianna MaysVerified ReviewerGoogle“On The Go responded within minutes, communicated clearly, and completed the move three hours faster than my previous moves.”
Jason StaniferVerified ReviewerGoogle“They were flexible, communicated well, and offered reasonable pricing for a complicated multi-stop move with overnight storage.”
Susan Crampton DavisVerified ReviewerGoogle“The movers arrived right on time and worked quickly and efficiently; even with a storage stop, they finished at the lower end of the estimate.”
Sarah MayVerified ReviewerGoogle
What mixed reviewers say
“Quality seemed heavily crew-dependent: one move took three hours without issues; a later move took 5.5 hours and ended with a shattered mirror.”
Ethan SaladinVerified ReviewerGoogle“Customer service corrected a scheduling error, but the move cost over $1,000 for two bedrooms less than a mile away, and furniture was not reassembled.”
Joseph FrueaufVerified ReviewerGoogle“Planning was straightforward and staff were friendly, but the quote doubled and two large items were damaged.”
Simon SchickVerified ReviewerGoogle“The movers were on time and friendly, but some items went to incorrect rooms or did not arrive; the manager resolved the time dispute.”
Ranae HagerVerified ReviewerGoogle“A previous move was excellent, but the latest was not; several furniture pieces were scratched and the former home was damaged.”
Michael CarrilloVerified ReviewerGoogle
Most common complaints about On The Go Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“We paid for extra coverage, but a heavy item was destroyed and the reimbursement offer was inadequate.”
Amylee AmosVerified ReviewerGoogle“The movers broke furniture, and after we reached out, there was no response about a resolution.”
Lisa BehrenessVerified ReviewerGoogle“A significant number of stored items, including one large vault, were missing; efforts to locate them failed.”
Sue WalkerVerified ReviewerGoogle“They cracked the frame of my brand-new bed and asked for a cash gratuity, then complained about the amount.”
Scott MartinVerified ReviewerGoogle“Movers arrived late, only two came instead of three, and they left tools behind; the move took almost six hours and cost nearly $900.”
Erica TVerified ReviewerGoogle
On The Go Moving & Storage
3.28Redmond, WA
Save more than 30% on average by comparing movers before you book.
On The Go Moving & Storage
3.28
Redmond, WA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from On The Go Moving & Storage, then see how it compares with other top-rated movers in Redmond.
Compare prices side by side
See where On The Go Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does On The Go Moving & Storage offer?
On The Go Moving & Storage is a full-service local mover in Redmond, WA, listing 18 services on moveBuddha, including small moves, estate moves, and senior moves.
Services offered
Is On The Go Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 2120054. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
On The Go Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2120054. It also holds a Washington intrastate license, number HG-064180.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover On The Go Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- HG-064180Issued by Washington. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does On The Go Moving & Storage cost?
On The Go Moving & Storage lists an hourly rate of $180, above the Washington average of $150/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $550–$900. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Washington moving companies similar to On The Go Moving & Storage typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does On The Go Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Required to book
- Discounts
- Mover’s own offer
On The Go Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. A deposit is required to book. On The Go Moving & Storage's terms: Bookings require a signed service agreement and any required deposit for confirmation; the content does not specify whether a deposit applies to every move.
On The Go Moving & Storage also offers discounts on request. It also lists: 15% off moving services when customers store with the company for at least one month. The offer cannot be combined with another promotion. Ask what you qualify for and how much you could save before you book.
How On The Go Moving & Storage compares with other local movers
With a moveBuddha score of 3.28 out of 5, On The Go Moving & Storage trails the five top-rated movers in the Redmond area, 1.24 points behind Keep Moving Inc. At 519 reviews, On The Go Moving & Storage has fewer reviews than four of the five. Where On The Go Moving & Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gentle Giant Moving CompanySeattle | 4.66 | 629 | 5.0 | 4.7 | A+ |
| 2 | Seattle MoversSeattle | 4.66 | 257 | 4.3 | 4.2 | A |
| 3 | College Hunks Hauling Junk & MovingSeattle | 4.62 | 4,563 | 4.9 | 2.9 | A+ |
| 4 | Hansen Bros Moving and StorageSeattle | 4.58 | 821 | 4.8 | 3.1 | A+ |
| 5 | Keep Moving IncWoodinville | 4.52 | 819 | 4.9 | 4.4 | A+ |
| 6 | On The Go Moving & StorageThis mover · ranks #6 | 3.28 | 519 | — | — | — |
How does On The Go Moving & Storage compare to other Washington movers?
- moveBuddha score#261 of 262(worse than average)
3.28vs 3.72 avg
On The Go Moving & Storage scores 3.28, below the Washington average of 3.72, and ranks #261 of 262 Washington movers.
- Positive reviews#168 of 262(worse than average)
87%vs 91% avg
On The Go Moving & Storage has 87% positive reviews, below the Washington average of 91%, and ranks #168 of 262 Washington movers.
- Negative reviews#162 of 262(worse than average)
11%vs 8% avg
On The Go Moving & Storage has 11% negative reviews, above the Washington average of 8%, and ranks #162 of 262 Washington movers. A lower percentage is better.
- Reviews analyzed#34 of 262(better than average)
519vs 309 avg
On The Go Moving & Storage has 519 reviews analyzed, above the Washington average of 309, and ranks #34 of 262 Washington movers.
| Metric | This moverOn The Go Moving & Storage | Washington avg | Washington rank | Difference |
|---|---|---|---|---|
| moveBuddha score#261 of 262 in Washington | 3.28 | 3.72 | #261 of 262 | −0.44(worse than average) |
| Positive reviews#168 of 262 in Washington | 87% | 91% | #168 of 262 | −4 pts(worse than average) |
| Negative reviewsLower is better#162 of 262 in Washington | 11% | 8% | #162 of 262 | +3 pts(worse than average) |
| Reviews analyzed#34 of 262 in Washington | 519 | 309 | #34 of 262 | +210(better than average) |
Compared with 262 Washington movers with moveBuddha profiles. Rank #1 is the best in Washington.
On The Go Moving & Storage
3.28Redmond, WA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from On The Go Moving & Storage, then see how it compares with other top-rated movers in Redmond.
Compare prices side by side
See where On The Go Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
On The Go Moving & Storage
3.28
Redmond, WA
Final verdict: On The Go Moving & Storage
On The Go Moving & Storage earns a 3.28/5 moveBuddha Score and ranks #261 among Washington movers, with 87% positive feedback across 519 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Washington moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact On The Go Moving & Storage
- Phone
- (425) 761-8500
- Website
- onthegomoving.com
Other On The Go Moving & Storage locations
Helpful Washington moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.