On The Go Moving and Storage Review
Fact Checked by:
Positive Reviews
84%
across 424 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
15
founded 2011
FMCSA Status
Active
On The Go Moving and Storage is a 4.6/5-rated Washington full-service mover, operating since 2011 (15 years in business). On The Go Moving and Storage earns 84% positive reviews across 424 verified customer reviews. The company holds active FMCSA registration and operates 20 trucks. All ratings reflect moveBuddha's independent analysis.
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On The Go Moving and Storage at a glance
- Track record: 15 years in business with 84% positive customer reviews across 424 verified reviews.
- Scale: 20 trucks operating across Washington
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. On The Go Moving and Storage has been in business for 15 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. On The Go Moving and Storage has about 84% positive reviews across roughly 424 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from On The Go Moving and Storage. Discounts may be available for groups like seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. On The Go Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"They are quick, reliable, efficient and reasonable. Will use again."
"Movers were friendly, professional, efficient, and great prices. We had a ton of stairs but they were speedy and careful. Definitely recommended."
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What do customers say about On The Go Moving and Storage?
Across 424 verified customer reviews from multiple platforms, 84% are positive, 13% are negative, and 3% are neutral.
What customers like most about On The Go Moving and Storage
- Efficient service: Many customers praise On The Go Moving and Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the On The Go Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to On The Go Moving and Storage's attention to detail.
- Quick moving process: The team at On The Go Moving and Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from On The Go Moving and Storage throughout the moving process.
Most common complaints about On The Go Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive On The Go Moving and Storage Reviews
Yelp
"They are quick, reliable, efficient and reasonable. Will use again."
"Movers were friendly, professional, efficient, and great prices. We had a ton of stairs but they were speedy and careful. Definitely recommended."
Yelp
"From start to finish, a top notch company. Movers on time, friendly, and careful. The estimate was correct and service was honest. I highly recommend this Company for your moving and storage."
Negative On The Go Moving and Storage Reviews
Yelp
"Multiple items were damaged or destroyed. Complaint handling and reimbursement was disappointing. Would not use again."
"It is going to cost as much as the services to replace or repair damaged items. Coverage was paltry and movers caused scrapes and damage."
Yelp
"Final bill was much higher than the quote. Some items were damaged and office follow-up was lacking."
Neutral On The Go Moving and Storage Reviews
"My final bill was about 50% higher than the estimate. Crew worked hard, but the end of packing got careless and there was some property damage."
Yelp
"Crew was friendly, but the move took longer than estimated. Missing and misplaced items, but office resolved the issue after my call."
Yelp
"The crew was on time and efficient but the sofa chair’s leg broke. Scheduling was prompt; not sure if damage was during the move or due to old age."
Is On The Go Moving and Storage licensed & insured?
Yes. On The Go Moving and Storage holds active FMCSA registration under the legal name ON THE GO MOVING LLC. They operate 20 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/20/2026 |
| Fleet size | 20 power units | 02/20/2026 |
| FMCSA inspections | 0 total inspections | 02/20/2026 |
Movers operating within Washington DC city limits are subject to regulation by the Utilities and Transportation Commission, which issues operating permits to household goods moving companies. You can verify On The Go Moving and Storage's active status on the Washington licensed movers database.
On The Go Moving and Storage locations
On The Go Moving and Storage has 2 locations:
- On The Go Moving and Storage (headquarters)
- Seattle
How moveBuddha rated On The Go Moving and Storage
On The Go Moving and Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | On The Go Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of On The Go Moving and Storage
Moving with precision and care sets On The Go Moving and Storage apart, backed by 424 customer accounts—84% report a positive experience. Feedback emphasizes efficient service, professionalism, careful handling, speedy moves, and clear communication, showing staff consistently exceed expectations. Many highlight smooth bookings and moves completed faster than estimates, contrasting other companies that often underdeliver on timing and handling. Negative input makes up 13%, focusing mostly on damage to items, unexpected costs, and difficulty when complaints arise. Reports cite broken or lost belongings, low-value reimbursements, and higher charges than quoted. Neutral reviews, making up 2.6%, often mention price overruns, occasional carelessness in packing, or minor issues with communication. On The Go Moving and Storage stands out for efficiency and professionalism—even as a few experience setbacks, most say their moves are fast, problem-free, and recommended over competitors.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does On The Go Moving and Storage cost?
On The Go Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does On The Go Moving and Storage compare to other Bellevue movers?
On The Go Moving and Storage ranks alongside the top full-service movers in Bellevue on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Bellevue movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
84% | A+ | ||
|
4.52 |
88% | A+ | ||
|
4.62 |
73% | A+ | ||
|
4.62 |
85% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
81% | A | ||
|
4.52 |
100% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.44 |
92% | A+ | ||
|
4.42 |
79% | A+ |
How On The Go Moving and Storage's ratings compare to other Bellevue movers
On The Go Moving and Storage's Yelp rating (4.1/5) is in line with the average across the 62 movers analyzed in Bellevue, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| On The Go Moving and Storage | 4.1/5 | -- |
| Bellevue movers | 3.7/5 | 62 movers |
| Washington movers | 3.7/5 | 94 movers |
Final verdict: On The Go Moving and Storage
On The Go Moving and Storage earns a 4.6/5 moveBuddha score with 84% positive customer reviews across 424 verified reviews. With 15 years in business and 20 trucks operating across Washington, On The Go Moving and Storage is a solid option to consider for Washington moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about On The Go Moving and Storage
Is On The Go Moving and Storage a legitimate, licensed mover?
Yes. On The Go Moving and Storage holds active FMCSA registration. The company operates 20 trucks. You can verify their licensing status on the Washington state regulator database.
How does On The Go Moving and Storage's review score compare to other Washington movers?
On The Go Moving and Storage earns 84% positive customer reviews across 424 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does On The Go Moving and Storage offer?
On The Go Moving and Storage is a full-service mover operating in Washington. The company operates 20 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does On The Go Moving and Storage require a deposit?
Deposit requirements for On The Go Moving and Storage depend on the type and timing of your move. Most Washington full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has On The Go Moving and Storage been in business?
On The Go Moving and Storage has been in business for 15 years, founded in 2011. The company holds active FMCSA registration.
How do I choose the right Bellevue moving company?
To pick the best Bellevue mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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