Gentle Giant Moving Company review 2026 (Philadelphia, PA)
In business since 1980 · Updated
Gentle Giant Moving Company is a Philadelphia, PA mover ranked #3 of 32 Philadelphia movers and #5 of 250 in Pennsylvania with a 4.52/5 rating. It is one of the 10 top-ranked movers in Pennsylvania.
98% of Gentle Giant Moving Company's 448 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves higher-than-expected costs.
In business since 1980, Gentle Giant Moving Company holds active FMCSA registration (USDOT #373544) and operates 88 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Gentle Giant Moving Company measures up
Across 448 reviews, Gentle Giant Moving Company in Philadelphia, PA is rated 4.9/5 on Google (375 reviews) and 4.8/5 on Yelp (28 reviews), and has an A+ rating from the Better Business Bureau.
Gentle Giant Moving Company ranks #5 out of 250 movers in Pennsylvania with a moveBuddha Score of 4.52 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.52.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.5
- Customer service
- 4.4
Google rating
Based on 375 reviews
Yelp rating
Based on 28 reviews
Better Business Bureau
Based on BBB profile
Is Gentle Giant Moving Company moveBuddha Certified?
Gentle Giant Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Gentle Giant Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Gentle Giant Moving Company?
Out of 448 verified reviews, 98% of customers left a positive review about Gentle Giant Moving Company in Philadelphia, PA. 1.8% of reviews are negative. Gentle Giant Moving Company has a 9% higher positive review percentage than the average Pennsylvania moving company (98% vs the Pennsylvania state average of 89%).
- Positive98.2%(440)
- Negative1.8%(8)
Based on 448 reviews across Google, Yelp, and other review sites.
What customers like about Gentle Giant Moving Company
Flexibility
Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found Gentle Giant Moving Company to be more budget-friendly than competitors without sacrificing quality.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Gentle Giant Moving Company.
Consistency and follow-up
Reviewers liked that Gentle Giant Moving Company stayed in touch before and after the move to ensure everything went smoothly.
Respectful of property
Customers appreciated how carefully Gentle Giant Moving Company's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Very easy to work with and flexible with any changes I had to make! Made my move a lot less stressful!”
Sylvia GraweVerified ReviewerGoogle“Best move ever! Price was reasonable, and my crew was friendly, cheerful, fast, and accommodating. I’ve moved with them before, and I certainly would again.”
Stephanie LincolnVerified ReviewerGoogle“Office staff followed up on a regular basis and politely answered all question I had. They also called ahead the day before and day of the move with the crew's ETA.”
David FossVerified ReviewerGoogle“They arrived on time. Took great care moving all my belongings and the walls of my old and new home were left in perfect shape. The crew was super nice and respectful.”
YelpVerified Reviewer
Most common complaints about Gentle Giant Moving Company
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Lack of communication
Poor or inconsistent updates from Gentle Giant Moving Company left some customers feeling in the dark.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“Some of our furniture was destroyed in the move, some was damaged, but ultimately Gentle Giant made it right. Communication throughout the damage claims process was abysmal; multiple emails and calls were needed.”
justaphillyguyVerified ReviewerGoogle“The movers broke numerous furniture pieces, scratched a favorite chest, and failed to reassemble a bookcase properly. A bed frame was also missing three structural screws.”
Jennifer GrauVerified ReviewerGoogle“It took 10 hours to move an 1,800 sq ft row home 20 miles. We paid for their lunch hour at $260 per hour, found broken items, and the company stopped responding after our claim.”
Thomas FerraraVerified ReviewerGoogle
Gentle Giant Moving Company
4.52Philadelphia, PASince 1980
Save more than 30% on average by comparing movers before you book.
Gentle Giant Moving Company
4.52
Philadelphia, PA · Since 1980
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in Philadelphia.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company is a full-service local, long-distance, and international mover in Philadelphia, PA, listing 16 services on moveBuddha, including small moves, packing, and unpacking.
Services offered
Is Gentle Giant Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 373544 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Gentle Giant Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 373544, as GENTLE GIANT INTERSTATE COMPANY LLC, and its operating status is currently active. It also holds a Pennsylvania intrastate license, number 373544.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Gentle Giant Moving Company holds. Ask for a certificate of insurance before you book.
- State license number
- 373544Issued by Pennsylvania. Covers moves within the state, which the FMCSA does not
- Registered legal name
- GENTLE GIANT INTERSTATE COMPANY LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- GENTLE GIANT MOVING COMPANY GENTLE GIANT MOVING AND STORAGETrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 88Power units reported to the FMCSA
- Miles driven
- 5,000,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- April 2026
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Pennsylvania, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Pennsylvania moving companies similar to Gentle Giant Moving Company typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Gentle Giant Moving Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Pennsylvania moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Gentle Giant Moving Company offer?
- Accepts
- Credit Cards
- Deposit
- Required to book
Gentle Giant Moving Company accepts credit cards. A deposit is required to book. Gentle Giant Moving Company's terms: Yelp indicates that a security deposit is required; the amount and terms are not specified.
How Gentle Giant Moving Company compares with the top 10 Philadelphia movers
Gentle Giant Moving Company places third among the top 10 Philadelphia movers, in the top three with a moveBuddha score of 4.52 out of 5, level on score with Hughes Relocation Services and Payless Moving Inc., and between them on review count. Gentle Giant Moving Company has a review quality score higher than seven of the ten, but a quote accuracy score that trails nine of the ten.
The ten highest-scoring local movers near Philadelphia, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Superior Moving & StoragePhiladelphia | 4.62 | 1,159 | 4.3 | 2.8 | A+ |
| 2 | Hughes Relocation ServicesLansdale | 4.52 | 626 | 4.7 | 3.4 | A+ |
| 3 | Gentle Giant Moving CompanyThis mover · ranks #3 | 4.52 | 448 | 4.9 | 4.8 | A+ |
| 4 | Payless Moving Inc.Blackwood | 4.52 | 221 | 4.5 | 3.4 | A+ |
| 5 | Anchor Moving & Storage Inc.Cinnaminson | 4.48 | 351 | 4.8 | 2.2 | A+ |
| 6 | EverSafe Moving Co.Philadelphia | 4.44 | 962 | 4.9 | 4.7 | A+ |
| 7 | TWO MEN AND A TRUCKNorristown | 4.44 | 902 | 4.4 | 1.8 | A- |
| 8 | Sloane Moving & StorageElkins Park | 4.44 | 340 | 4.8 | 3.7 | A+ |
| 9 | Keep It Moving, LLCPhiladelphia | 4.44 | 191 | 4.2 | 3.1 | A |
| 10 | Zippy ShellPottstown | 4.42 | 602 | 4.6 | 3.8 | C- |
| 11 | L&J Moving and StoragePottstown | 4.42 | 507 | 4.6 | 1.9 | A+ |
How does Gentle Giant Moving Company compare to other Pennsylvania movers?
- moveBuddha score#5 of 250(better than average)
4.52vs 3.72 avg
Gentle Giant Moving Company scores 4.52, above the Pennsylvania average of 3.72, and ranks #5 of 250 Pennsylvania movers.
- Positive reviews#48 of 250(better than average)
98%vs 89% avg
Gentle Giant Moving Company has 98% positive reviews, above the Pennsylvania average of 89%, and ranks #48 of 250 Pennsylvania movers.
- Negative reviews#53 of 250(better than average)
2%vs 10% avg
Gentle Giant Moving Company has 2% negative reviews, below the Pennsylvania average of 10%, and ranks #53 of 250 Pennsylvania movers. A lower percentage is better.
- Reviews analyzed#33 of 250(better than average)
448vs 290 avg
Gentle Giant Moving Company has 448 reviews analyzed, above the Pennsylvania average of 290, and ranks #33 of 250 Pennsylvania movers.
- Yelp rating#9 of 250(better than average)
4.8vs 3.5 avg
Gentle Giant Moving Company has a Yelp rating of 4.8, above the Pennsylvania average of 3.5, and ranks #9 of 250 Pennsylvania movers.
- BBB rating#3 of 250(better than average)
A+vs A avg
Gentle Giant Moving Company has a BBB rating of A+, above the Pennsylvania average of A, and ranks #3 of 250 Pennsylvania movers.
- Years in business#20 of 250(better than average)
46 yearsvs 32 years avg
Gentle Giant Moving Company has been in business for 46 years, above the Pennsylvania average of 32 years, and ranks #20 of 250 Pennsylvania movers.
| Metric | This moverGentle Giant Moving Company | Pennsylvania avg | Pennsylvania rank | Difference |
|---|---|---|---|---|
| moveBuddha score#5 of 250 in Pennsylvania | 4.52 | 3.72 | #5 of 250 | +0.80(better than average) |
| Positive reviews#48 of 250 in Pennsylvania | 98% | 89% | #48 of 250 | +9 pts(better than average) |
| Negative reviewsLower is better#53 of 250 in Pennsylvania | 2% | 10% | #53 of 250 | −8 pts(better than average) |
| Reviews analyzed#33 of 250 in Pennsylvania | 448 | 290 | #33 of 250 | +158(better than average) |
| Yelp ratingBased on only 28 reviews#9 of 250 in Pennsylvania | 4.8 | 3.5 | #9 of 250 | +1.3(better than average) |
| BBB rating#3 of 250 in Pennsylvania | A+ | A | #3 of 250 | +1 step(better than average) |
| Years in business#20 of 250 in Pennsylvania | 46 years | 32 years | #20 of 250 | +14(better than average) |
Compared with 250 Pennsylvania movers with moveBuddha profiles. Rank #1 is the best in Pennsylvania.
Gentle Giant Moving Company
4.52Philadelphia, PASince 1980
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in Philadelphia.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Gentle Giant Moving Company
4.52
Philadelphia, PA · Since 1980
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.52/5 moveBuddha Score and ranks #3 among Philadelphia movers, with 98% positive feedback across 448 customer reviews.
Customers consistently praise its flexibility and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 88 trucks and a track record dating to 1980, it has more history than the average Pennsylvania mover, and the most common complaint is higher-than-expected costs.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Pennsylvania moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Gentle Giant Moving Company
- Phone
- (267) 606-4210
- Website
- gentlegiant.com
Other Gentle Giant Moving Company locations
Helpful Pennsylvania moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.