Gentle Giant Moving Company Review 2026 (New York, NY)
Fact Checked by:
Positive
Reviews
97%
across 199 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
43
founded 1983
FMCSA
Status
Active
Gentle Giant Moving Company is a 4.5/5-rated New York full-service mover, operating since 1983 (43 years in business). Gentle Giant Moving Company earns 97% positive reviews across 199 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 43 years in business with 97% positive customer reviews (199 verified reviews)
- Scale: 88 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
Gentle Giant Moving Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 62% of New York City movers (60% nationally)
- Piano moving: A specialty offered by 38% of New York City movers (40% nationally)
What this Gentle Giant Moving Company review covers
Experienced movers
Consistency and follow-up
Flexibility
Careful handling
Respectful of property
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 97% positive reviews across roughly 199 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Gentle Giant Moving Company.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
Best moving company ever—I've used them three times. They're great at communicating clearly and quickly before the day of the move, and their team is friendly, professional, and skilled at solving problems.
Everything went extremely well. The crew was courteous, professional, and very careful with our furniture and personal belongings. Both crews worked seamlessly together, making a stressful move easy.
DOT number
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Payment methods
State license
Phone
What do customers say about Gentle Giant Moving Company?
Gentle Giant Moving Company pulls in 97% positive reviews out of 199 verified ratings from multiple platforms, 4% negative, and 0% neutral.
What customers like most about Gentle Giant Moving Company
- Experienced movers: With years of experience, Gentle Giant Moving Company's crew brought confidence and know-how to each move.
- Consistency and follow-up: Reviewers liked that Gentle Giant Moving Company stayed in touch before and after the move to ensure everything went smoothly.
- Flexibility: Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
- Respectful of property: Customers appreciated how carefully Gentle Giant Moving Company's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Gentle Giant Moving Company
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Did you move with Gentle Giant Moving Company? Tell us how it went.
Leave a ReviewPositive Gentle Giant Moving Company Reviews
Best moving company ever—I've used them three times. They're great at communicating clearly and quickly before the day of the move, and their team is friendly, professional, and skilled at solving problems.
Everything went extremely well. The crew was courteous, professional, and very careful with our furniture and personal belongings. Both crews worked seamlessly together, making a stressful move easy.
I had to reschedule this move multiple times. The customer service team is wildly flexible and understanding.
Negative Gentle Giant Moving Company Reviews
Yelp
Two weeks after pickup my belongings were still on the east coast, with delivery scheduled a full month later. It also took three days of persistent calling to get anyone to respond.
Broke our things, charged us for being in traffic.
Shaquana Pressley, Google
After the move, my stuff was missing. The owner stopped answering my calls, texts, and email after I sent photos.
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Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company is FMCSA-registered and active, operating under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. The company runs 88 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/16/2026 |
| Fleet size | 88 power units | 10/16/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Gentle Giant Moving Company's active status on the New York licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 20 locations:
- Gentle Giant Moving Company (headquarters)
- Fort Mill
- Fort Lauderdale
- Washington DC
- Philadelphia
- Pompano Beach
- San Francisco
- San Francisco
- East Bridgewater
- Beverly
- Boston
- Boston
- Marshfield
- Seekonk
- Providence
- Seattle
- Portsmouth
- Nashua
- Hudson
- Charlotte
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How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among New York City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Interstate logistics for treasured belongings: Customers rate the company positively in 96% of 199 reviews. Common highlights include skilled, efficient crews and careful handling of furniture, antiques, artwork, and pianos, although a few report missing items. A few customers also report late arrivals, billing problems, delayed deliveries, and poor follow-up.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in New York City charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Gentle Giant Moving Company compare to other New York City movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.66 |
98% | A+ | ||
|
4.64 |
83% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.58 |
79% | A+ | ||
|
4.58 |
95% | B | ||
|
4.58 |
87% | C+ |
How Gentle Giant Moving Company's ratings compare to other New York City movers
Gentle Giant Moving Company earns a higher-than-average Yelp rating (4.6/5) across the 597 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gentle Giant Moving Company | 4.6/5 | -- |
| New York City movers | 3.7/5 | 597 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 moveBuddha score, backed by 97% positive customer reviews across 199 verified reviews. Over 43 years in business and 88 trucks operating across New York, Gentle Giant Moving Company has built a reputation for experienced movers and consistency and follow-up, making it worth a look for your New York move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Gentle Giant Moving Company
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company is a full-service mover operating in New York. The company operates 88 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Is Gentle Giant Moving Company a legitimate, licensed mover?
Yes, Gentle Giant Moving Company is FMCSA-registered and active, operating 88 trucks. You can verify their licensing status on the New York state regulator database.
How do I choose the right New York City moving company?
To pick the best New York City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Gentle Giant Moving Company require a deposit?
How much deposit Gentle Giant Moving Company asks for depends on your move type and timing. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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