Gentle Giant Moving Company Review 2026 (San Francisco, CA)
Fact Checked by:
Positive
Reviews
99%
across 201 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Gentle Giant Moving Company is a 3.3/5-rated California full-service mover. Gentle Giant Moving Company earns 99% positive reviews across 201 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
See what Gentle Giant Moving Company really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
Gentle Giant Moving Company at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Gentle Giant Moving Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 53% of San Francisco movers (63% nationally)
- Piano moving: A specialty offered by 38% of San Francisco movers (42% nationally)
What this Gentle Giant Moving Company review covers
Experienced movers
Organized packing
Consistency and follow-up
Good communication
Flexibility
Show details Hide details
Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 99% positive reviews across roughly 201 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Gentle Giant Moving Company.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
The team at Gentle Giant were great from start to finish. Super responsive and clear on pricing and how the process would work. The crew were professional, respectful, and hard working throughout.
The teams on both coasts worked incredibly hard, were careful with my belongings, and stayed organized throughout the process. Their inventory system made it easy to track multiple loads.
DOT number
Address
State license
Phone
What do customers say about Gentle Giant Moving Company?
Gentle Giant Moving Company pulls in 99% positive reviews out of 201 verified ratings from multiple platforms, 1% negative, and 1% neutral.
What customers like most about Gentle Giant Moving Company
- Experienced movers: With years of experience, Gentle Giant Moving Company's crew brought confidence and know-how to each move.
- Organized packing: Gentle Giant Moving Company is often recognized for labeling boxes clearly and packing with structure and care.
- Consistency and follow-up: Reviewers liked that Gentle Giant Moving Company stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Gentle Giant Moving Company throughout the moving process.
- Flexibility: Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
Most common complaints about Gentle Giant Moving Company
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Gentle Giant Moving Company Reviews
Grant Holder, Google
The team at Gentle Giant were great from start to finish. Super responsive and clear on pricing and how the process would work. The crew were professional, respectful, and hard working throughout.
Áine Rooney, Google
The teams on both coasts worked incredibly hard, were careful with my belongings, and stayed organized throughout the process. Their inventory system made it easy to track multiple loads.
Rachel Bradshaw, Google
Highly communicative prior to the move. They answered all my questions. The movers were friendly, experienced, and got everything done for me in no time.
Negative Gentle Giant Moving Company Reviews
Christopher Settles, Google
They billed me almost $1000 for 3 guys to take 4 hours to move my boxes. They also showed up at the wrong storage unit and still billed me for the time they spent.
Neutral Gentle Giant Moving Company Reviews
Wendy Garen, Google
Minor damage but acceptable service
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add Gentle Giant Moving Company to your shortlist in one click.
How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among San Francisco movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Pink trucks, polished moves: Customer feedback shows a strong service pattern. Of 201 reviews, 199 were positive, or 99.0%. Customers often describe experienced, careful crews, organized packing, clear communication, dependable follow-up, and flexible help with complex schedules. Repeat users and long-distance customers say Gentle Giant feels more reliable than other movers they considered, with belongings arriving safely and estimates often staying close to final bills. One 1-star review reports slow work, a wrong storage unit, extra charges, and a bill near $1,000, supporting the concern about higher-than-expected costs. The 3-star review notes minor damage but acceptable service.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Francisco charge an average of $139/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Gentle Giant Moving Company compare to other San Francisco movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in San Francisco on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Francisco movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
93% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.58 |
87% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.44 |
88% | F | ||
|
4.62 |
96% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.44 |
94% | A+ | ||
|
4.42 |
94% | A+ |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 3.3/5 moveBuddha score, backed by 99% positive customer reviews across 201 verified reviews. Gentle Giant Moving Company has built a reputation for experienced movers and organized packing, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about Gentle Giant Moving Company
Does Gentle Giant Moving Company require a deposit?
How much deposit Gentle Giant Moving Company asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Gentle Giant Moving Company been in business?
Gentle Giant Moving Company's exact founding year is not publicly listed.
How do I choose the right San Francisco moving company?
To pick the best San Francisco mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Gentle Giant Moving Company offer piano moving?
Yes, Gentle Giant Moving Company offers piano moving. That's a specialty only 38% of San Francisco movers provide, compared to 42% nationally.
Thinking about booking Gentle Giant Moving Company?
Compare Gentle Giant Moving Company's quote against other top California movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful California moving resources
If Gentle Giant Moving Company isn't the right fit, explore other top-rated California movers and popular California moving routes below.
California moving services
Popular California moving routes
