Roadway Moving Review
Fact Checked by:
Positive Reviews
92%
across 790 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
18
founded 2008
FMCSA Status
Active
Roadway Moving is a 4.7/5-rated New York moveBuddha-partnered mover, operating since 2008 (18 years in business). Roadway Moving earns 92% positive reviews across 790 verified customer reviews. The company holds active FMCSA registration and operates 190 trucks. All ratings reflect moveBuddha's independent analysis.
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Roadway Moving at a glance
- Track record: 18 years in business with 92% positive customer reviews across 790 verified reviews.
- Scale: 190 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 5/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Roadway Moving has been in business for 18 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 5.0
Customer reviews are the clearest window into a mover’s reputation. Roadway Moving has about 92% positive reviews across roughly 790 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Roadway Moving .
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Roadway Moving emphasizes clear communication, careful handling.
Recent reviews
"Roadway Moving made my move absolutely seamless! From start to finish, the process was incredibly clean, easy, and efficient. Their team was also very communicative and helpful every step of the way, and made sure that everything went smoothly."
"I had an amazing experience with Roadway! The guys were on time, handled all of my stuff with great care—wrapping everything securely to ensure nothing got damaged. Efficient with packing and unpacking, and made the process fun with their humor and positive attitudes."
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What do customers say about Roadway Moving ?
Across 790 verified customer reviews from multiple platforms, 92% are positive, 6% are negative, and 2% are neutral.
What customers like most about Roadway Moving
- Efficient service: Many customers praise Roadway Moving for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Roadway Moving 's attention to detail.
- Professional and polite staff: Customers say the Roadway Moving 's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Roadway Moving often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Roadway Moving throughout the moving process.
Most common complaints about Roadway Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Roadway Moving left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Roadway Moving clients.
Positive Roadway Moving Reviews
Hailey Ra, Google
"Roadway Moving made my move absolutely seamless! From start to finish, the process was incredibly clean, easy, and efficient. Their team was also very communicative and helpful every step of the way, and made sure that everything went smoothly."
HaileyJensenVlogs, Google
"I had an amazing experience with Roadway! The guys were on time, handled all of my stuff with great care—wrapping everything securely to ensure nothing got damaged. Efficient with packing and unpacking, and made the process fun with their humor and positive attitudes."
Khalid Briggs, Google
"The crew worked quickly and efficiently, and took great care in making sure everything arrived safely—none of my items had a scratch! I truly appreciated how well-organized everything was and how lovely the team was to work with."
Negative Roadway Moving Reviews
Yelp
"Many of our boxes were crushed and resulted in broken items. They were careless with our furniture and new home. When approaching the crew, they insisted it was small and would not compensate."
Yelp
"I got minimal response from Roadway until I posted a Yelp review. On 10/23/2023 we entered into a signed agreement for the claim. This agreement has yet to be honored."
Yelp
"After the pick up no one called me for 2 weeks. Delivery was rescheduled last minute, had to beg to adjust. Movers were great, but the office was unhelpful and communication was terrible."
Neutral Roadway Moving Reviews
Yelp
"I was really disappointed with my experience moving from CA to NY with Roadway. The pickup and delivery crews were great, but my sales representative was an extremely poor communicator and it made the process unnecessarily stressful."
Yelp
"LCD monitor, bookcase arrived broken. Pick up was much better then delivery."
Yelp
"They were on time and were nice and helpful, but they were also very expensive and not as careful as you'd like—they damaged a couple of things. Nothing super serious, but disappointing given the price."
Is Roadway Moving licensed & insured?
Yes. Roadway Moving holds active FMCSA registration under the legal name ROADWAY MOVERS INC. They operate 190 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/15/2026 |
| Fleet size | 190 power units | 04/15/2026 |
| FMCSA inspections | 0 total inspections | 04/15/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Roadway Moving 's active status on the New York licensed movers database.
How moveBuddha rated Roadway Moving
Roadway Moving earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Roadway Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Roadway Moving
Top-rated moves aren’t a myth—Roadway Moving receives glowing feedback for being fast, careful, and professional. Out of 790 reviews, 92% are positive. Most customers highlight efficient and friendly crews, meticulous furniture handling, speedy packing and delivery, and excellent communication throughout the move. Crews wrap and organize everything to prevent damage, and many note stress-free experiences even during complicated or long-distance moves. Many find the booking process easy and the pricing transparent. A few reports mention delays or lost items, and some cite poor communication or surprise charges when things go wrong. Damage to items, lost communication, and unexpected fees lead the small number of negative reviews. Overall, customer input suggests Roadway stands out for reliability, detailed care, and customer focus—making them a stronger choice than many moving competitors, particularly for those seeking peace of mind on move day.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Roadway Moving cost?
Roadway Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
How does Roadway Moving compare to other New York City movers?
Roadway Moving ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
98% | A- | ||
|
4.66 |
85% | A+ | ||
|
4.66 |
55% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.76 |
90% | A+ | ||
|
4.62 |
62% | A+ | ||
|
4.7 |
92% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.62 |
95% | B | ||
|
4.62 |
95% | A+ |
How Roadway Moving 's ratings compare to other New York City movers
Roadway Moving earns a higher-than-average Yelp rating (4.6/5) across the 163 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Roadway Moving | 4.6/5 | -- |
| New York City movers | 3.7/5 | 163 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Roadway Moving
Roadway Moving earns a 4.7/5 moveBuddha score with 92% positive customer reviews across 790 verified reviews. With 18 years in business and 190 trucks operating across New York, Roadway Moving is a solid option to consider for New York moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Roadway Moving
Is Roadway Moving a legitimate, licensed mover?
Yes. Roadway Moving holds active FMCSA registration. The company operates 190 trucks. You can verify their licensing status on the New York state regulator database.
How does Roadway Moving 's review score compare to other New York movers?
Roadway Moving earns 92% positive customer reviews across 790 verified customer reviews. Its composite moveBuddha score is 4.7/5.
What services does Roadway Moving offer?
Roadway Moving is a moveBuddha-partnered mover operating in New York. The company operates 190 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Roadway Moving require a deposit?
Deposit requirements for Roadway Moving depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Roadway Moving been in business?
Roadway Moving has been in business for 18 years, founded in 2008. The company holds active FMCSA registration.
How do I choose the right New York City moving company?
To pick the best New York City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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