Roadway Moving Review 2026 (New York, NY)
Fact Checked by:
Positive
Reviews
97%
across 5,014 reviews
moveBuddha
Score
4.8/5
based on moveBuddha methodology
Years in
Business
18
founded 2008
FMCSA
Status
Active
Roadway Moving is a 4.8/5-rated New York moveBuddha-partnered mover, operating since 2008 (18 years in business). Roadway Moving earns 97% positive reviews across 5,014 verified customer reviews. The company holds active FMCSA registration and operates 190 trucks. All ratings reflect moveBuddha's independent analysis.
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Roadway Moving at a glance
- Track record: 18 years in business with 97% positive customer reviews (5,014 verified reviews)
- Scale: 190 trucks operating across New York
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 5/5
- Quote accuracy: 4.14/5
Roadway Moving's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 62% of New York City movers (60% nationally)
- Piano moving: A specialty offered by 38% of New York City movers (40% nationally)
What this Roadway Moving review covers
Organized packing
Consistency and follow-up
Respectful of property
Careful handling
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Roadway Moving has been in business for 18 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 5.0
Customer reviews are the clearest window into a mover’s reputation. Roadway Moving has about 97% positive reviews across roughly 5014 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Roadway Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Roadway Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
They were organized, prompt, fast, and delicate. This is my third time using them and I wouldn't trust anyone else to move me.
Bojan kept me informed throughout the move and made sure everything was set up properly. The crew packed and unpacked everything with care.
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What do customers say about Roadway Moving?
Roadway Moving pulls in 97% positive reviews out of 5,014 verified ratings from multiple platforms, 2% negative, and 1% neutral.
What customers like most about Roadway Moving
- Organized packing: Roadway Moving is often recognized for labeling boxes clearly and packing with structure and care.
- Consistency and follow-up: Reviewers liked that Roadway Moving stayed in touch before and after the move to ensure everything went smoothly.
- Respectful of property: Customers appreciated how carefully Roadway Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Roadway Moving's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Roadway Moving throughout the moving process.
Most common complaints about Roadway Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Lack of communication: Poor or inconsistent updates from Roadway Moving left some customers feeling in the dark.
Did you move with Roadway Moving? Tell us how it went.
Leave a ReviewPositive Roadway Moving Reviews
Gabrielle Prescod, Google
They were organized, prompt, fast, and delicate. This is my third time using them and I wouldn't trust anyone else to move me.
Neal Singal, Google
Bojan kept me informed throughout the move and made sure everything was set up properly. The crew packed and unpacked everything with care.
sonia cantos, Google
They arrived 15 minutes early, texted to let us know, and placed all belongings exactly where we wanted them.
Negative Roadway Moving Reviews
Nan, Google
10/10 for the physical movers, 0/10 for office staff. Delivery updates were inaccurate, customer service was hard to reach, and items were damaged in transit.
Ben Parker, Google
We received a higher price than expected, delayed delivery, crushed boxes, and at least four missing boxes.
N. Viswanathan, Google
An irreplaceable box of family heirlooms was lost during an interstate move, and the company gave no satisfactory resolution.
Neutral Roadway Moving Reviews
Gabrielle Gayles, Google
They broke my bed and lost two screws, but filing a claim and getting reimbursed was extremely easy and quick.
Yelp
They were on time and nice, but expensive; they damaged a vintage nightstand, mirror frame, and file cabinet, then initially denied responsibility.
Yelp
The pickup and delivery crews were professional, but office communication was poor and conflicting during the cross-country delivery.
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Is Roadway Moving licensed & insured?
Yes. Roadway Moving is FMCSA-registered and active, operating under the legal name ROADWAY MOVERS INC. The company runs 190 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/15/2026 |
| Fleet size | 190 power units | 06/15/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Roadway Moving's active status on the New York licensed movers database.
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How moveBuddha rated Roadway Moving
Roadway Moving earns a 4.8/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among New York City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Roadway Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Roadway Moving
White-glove service, interstate reach: 5014 reviews are in, and 97% of them are positive. Customers value quick crews, clear communication, interstate service, helpful setup, and safe handling of belongings; a few report damage or misplaced items. Less satisfied customers also describe unresolved service concerns and higher pricing.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Roadway Moving cost?
Roadway Moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in New York City charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Roadway Moving compare to other New York City movers?
Roadway Moving ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.8 |
97% | A+ | ||
4.7 |
95% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.66 |
98% | A+ | ||
|
4.64 |
83% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.58 |
79% | A+ | ||
|
4.58 |
95% | B | ||
|
4.58 |
87% | C+ |
How Roadway Moving's ratings compare to other New York City movers
Roadway Moving earns a higher-than-average Yelp rating (4.6/5) across the 597 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Roadway Moving | 4.6/5 | -- |
| New York City movers | 3.7/5 | 597 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: Roadway Moving
Roadway Moving earns a 4.8/5 moveBuddha score, backed by 97% positive customer reviews across 5,014 verified reviews. Over 18 years in business and 190 trucks operating across New York, Roadway Moving has built a reputation for organized packing and consistency and follow-up, making it worth a look for your New York move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Roadway Moving
Does Roadway Moving offer piano moving?
Yes, Roadway Moving offers piano moving. That's a specialty only 38% of New York City movers provide, compared to 40% nationally.
Is Roadway Moving a legitimate, licensed mover?
Yes, Roadway Moving is FMCSA-registered and active, operating 190 trucks. You can verify their licensing status on the New York state regulator database.
How does Roadway Moving's review score compare to other New York movers?
Roadway Moving earns 97% positive customer reviews across 5,014 verified customer reviews. Its composite moveBuddha score is 4.8/5. That's above the 87% average among New York City movers, and above the 88% New York average.
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