Gentle Giant Moving Company Review 2026 (Providence, RI)
Fact Checked by:
Positive
Reviews
98%
across 447 reviews
moveBuddha
Score
4.7/5
based on moveBuddha methodology
Years in
Business
43
founded 1983
FMCSA
Status
Active
Gentle Giant Moving Company is a 4.7/5-rated Rhode Island full-service mover, operating since 1983 (43 years in business). Gentle Giant Moving Company earns 98% positive reviews across 447 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 43 years in business with 98% positive customer reviews (447 verified reviews)
- Scale: 88 trucks operating across Rhode Island
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Gentle Giant Moving Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 79% of Providence movers (60% nationally)
- Piano moving: A specialty offered by 49% of Providence movers (40% nationally)
What this Gentle Giant Moving Company review covers
Experienced movers
Flexibility
Consistency and follow-up
Respectful of property
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 98% positive reviews across roughly 447 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Gentle Giant Moving Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
I always move with Gentle Giant because they are consistently EXCELLENT! They're professional, on time, fast, careful, attentive...couldn't be better. They've moved me three times now.
Their moving team was very professional and efficient, and finished the job so much faster than expected. They wrapped furniture in tarps, and were very careful with anything labelled as fragile.
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State license
Phone
What do customers say about Gentle Giant Moving Company?
Gentle Giant Moving Company pulls in 98% positive reviews out of 447 verified ratings from multiple platforms, 2% negative, and 0% neutral.
What customers like most about Gentle Giant Moving Company
- Experienced movers: With years of experience, Gentle Giant Moving Company's crew brought confidence and know-how to each move.
- Flexibility: Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
- Consistency and follow-up: Reviewers liked that Gentle Giant Moving Company stayed in touch before and after the move to ensure everything went smoothly.
- Respectful of property: Customers appreciated how carefully Gentle Giant Moving Company's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
Most common complaints about Gentle Giant Moving Company
- Lack of communication: Poor or inconsistent updates from Gentle Giant Moving Company left some customers feeling in the dark.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Difficult to reach: Customers had trouble contacting Gentle Giant Moving Company for updates or assistance, especially post-move.
Did you move with Gentle Giant Moving Company? Tell us how it went.
Leave a ReviewPositive Gentle Giant Moving Company Reviews
Brian Flowers, Google
I always move with Gentle Giant because they are consistently EXCELLENT! They're professional, on time, fast, careful, attentive...couldn't be better. They've moved me three times now.
Rowen Lee, Google
Their moving team was very professional and efficient, and finished the job so much faster than expected. They wrapped furniture in tarps, and were very careful with anything labelled as fragile.
Julie G, Google
In addition, there was a last minute issue with my move in time/date (related to property construction), which required starting earlier and finishing fast. Gentle Giant was very understanding and accommodating.
Negative Gentle Giant Moving Company Reviews
PA G, Google
I called them yesterday for a quote to move some furniture from RI to MA. They were courteous on the phone but never gave me a quote or bothered to call me back.
Yelp
When they began unloading, they damaged the back of our tall bookshelf and the inner shelf of our coffee table. We didn't hear back for several weeks and called to follow up.
Yelp
Our total moving bill was more than two times the estimate we were given ... When I contacted the company to express my dissatisfaction my phone calls and emails were unanswered.
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Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company is FMCSA-registered and active, operating under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. The company runs 88 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/10/2026 |
| Fleet size | 88 power units | 05/10/2026 |
In Rhode Island, the Rhode Island Public Utilities Commission (RIPUC) is responsible for providing regulation and oversight of the moving and storage industry. The state maintains a database of licensed movers, though some information may not be current. To verify that the movers you’re considering are licensed, insured, and authorized to provide relocation services without the state, check the above link and call (401) 780-9700. You can verify Gentle Giant Moving Company's active status on the Rhode Island licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 20 locations:
- Gentle Giant Moving Company (headquarters)
- New York City
- Fort Mill
- Fort Lauderdale
- Washington DC
- Philadelphia
- Pompano Beach
- San Francisco
- San Francisco
- East Bridgewater
- Beverly
- Boston
- Boston
- Marshfield
- Seekonk
- Seattle
- Portsmouth
- Nashua
- Hudson
- Charlotte
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How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Providence movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Stairs, storage, and tricky access: Out of 447 customer reviews, 98% are positive and frequently mention efficient crews, careful protection of belongings, expertise with stairs, hoists, storage, and complex moves, plus responsive scheduling; a few customers report unanswered quote requests.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Providence charge an average of $127/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Rhode Island moving costs across all home sizes and service types, see our Rhode Island moving cost guide.
Estimated for a typical 2-3 bedroom Rhode Island move
$884 – $1,837
How does Gentle Giant Moving Company compare to other Providence movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in Providence on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Providence movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
98% | A+ | ||
|
4.44 |
90% | A+ | ||
|
4.72 |
88% | A+ | ||
|
4.36 |
90% | A+ | ||
|
4.34 |
85% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.62 |
90% | A+ | ||
|
4.36 |
89% | A+ | ||
|
4.34 |
38% | B- | ||
|
4.3 |
89% | A+ |
How Gentle Giant Moving Company's ratings compare to other Providence movers
Gentle Giant Moving Company earns a higher-than-average Yelp rating (4.6/5) across the 175 movers analyzed in Providence, which carry an average Yelp rating of 3.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gentle Giant Moving Company | 4.6/5 | -- |
| Providence movers | 3.8/5 | 175 movers |
| Rhode Island movers | 3.0/5 | 27 movers |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.7/5 moveBuddha score, backed by 98% positive customer reviews across 447 verified reviews. Over 43 years in business and 88 trucks operating across Rhode Island, Gentle Giant Moving Company has built a reputation for experienced movers and flexibility, making it worth a look for your Rhode Island move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Gentle Giant Moving Company
Does Gentle Giant Moving Company require a deposit?
How much deposit Gentle Giant Moving Company asks for depends on your move type and timing. Most Rhode Island full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Providence moving company?
To pick the best Providence mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Is Gentle Giant Moving Company a legitimate, licensed mover?
Yes, Gentle Giant Moving Company is FMCSA-registered and active, operating 88 trucks. You can verify their licensing status on the Rhode Island state regulator database.
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company is a full-service mover operating in Rhode Island. The company operates 88 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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