StairHopper Movers Review
Fact Checked by:
Positive Reviews
98%
across 831 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
23
founded 2003
StairHopper Movers is a 4.5/5-rated Massachusetts full-service mover, operating since 2003 (23 years in business). StairHopper Movers earns 98% positive reviews across 831 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
Ready to see what StairHopper Movers would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
StairHopper Movers at a glance
- Track record: 23 years in business with 98% positive customer reviews across 831 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. StairHopper Movers has been in business for 23 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. StairHopper Movers has about 98% positive reviews across roughly 831 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from StairHopper Movers, and StairHopper Movers makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. StairHopper Movers emphasizes clear communication, careful handling.
Recent reviews
"Stairhopper movers exceeded my expectations—efficient, professional, and so careful with our belongings. Everything arrived on time, nothing damaged. Highly recommend for a smooth, stress-free move!"
"Arrived precisely on time, packed and disassembled furniture quickly. Team was kind, communicative, and made sure everything was placed as we wanted at the new place. Would use again!"
DOT number
Address
Payment methods
What do customers say about StairHopper Movers?
Across 831 verified customer reviews from multiple platforms, 98% are positive, 2% are negative, and 1% are neutral.
What customers like most about StairHopper Movers
- Efficient service: Many customers praise StairHopper Movers for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to StairHopper Movers's attention to detail.
- Professional and polite staff: Customers say the StairHopper Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at StairHopper Movers often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from StairHopper Movers throughout the moving process.
Most common complaints about StairHopper Movers
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some StairHopper Movers clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive StairHopper Movers Reviews
Yelp
"Stairhopper movers exceeded my expectations—efficient, professional, and so careful with our belongings. Everything arrived on time, nothing damaged. Highly recommend for a smooth, stress-free move!"
Yelp
"Arrived precisely on time, packed and disassembled furniture quickly. Team was kind, communicative, and made sure everything was placed as we wanted at the new place. Would use again!"
Yelp
"Moved two apartments to one home—crew worked tirelessly, wrapped everything thoroughly, no hidden fees. Not a scratch! Fair prices, great customer service. Recommending to friends and using again."
Negative StairHopper Movers Reviews
Yelp
"Quoted one number, charged double. Movers worked slowly and used excess materials. Final cost was almost as much as a cross-country move for two miles. Disappointing."
"Price was much higher than quoted; several unwarranted breaks, charged for my own materials. Slow move and items were broken. Ended up paying hundreds more than expected."
Yelp
"Movers were nice, but was overcharged for tape and long truck travel. Add-ons pushed total way over estimate. Would not use again despite friendly crew."
Neutral StairHopper Movers Reviews
Yelp
"If you've got standard furniture, they're fine—good prices, quick workers. Minor damages to some items, but I'd still consider using them again. Scheduling first thing in the morning is best."
Yelp
"Very fast, but some of my furniture got damaged, and cost wasn't as low as hoped. They assembled my bed frame incorrectly. Decent job, not perfect."
Yelp
"Prices were lower and team tried hard getting furniture in through a window. But a few dings and a floor gouge left us hesitant. Not sure if I'll use them again."
How moveBuddha rated StairHopper Movers
StairHopper Movers earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | StairHopper Movers | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of StairHopper Movers
Customers call StairHopper Movers a top choice for hassle-free, fast, and professional moving. Out of 831 customer feedback pieces reviewed, 97.5% gave positive marks. Most highlight efficient service, careful handling, professionalism, speed, and strong communication as major reasons for high satisfaction. Movers stand out for punctuality, wrapping and protecting furniture, and working quickly—often finishing ahead of schedule. Input often references respectful, friendly crews and transparent scheduling updates—a rarity among movers. Some feedback shares that costs ran higher than quoted, often due to extra material charges or underestimated packing needs. Customers occasionally noted surprise fees. A small number mention minor damage or billing complaints. Compared to many moving companies, StairHopper receives consistently stronger praise for reliability and organization, though pricing clarity could be improved. Many say it's the best move they've ever had and would recommend StairHopper to friends or use them again.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does StairHopper Movers cost?
StairHopper Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
How does StairHopper Movers compare to other Boston movers?
StairHopper Movers ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.5 |
98% | A+ | ||
|
4.58 |
91% | A | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.56 |
87% | A+ |
How StairHopper Movers's ratings compare to other Boston movers
StairHopper Movers earns a higher-than-average Yelp rating (4.8/5) across the 96 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| StairHopper Movers | 4.8/5 | -- |
| Boston movers | 4.0/5 | 96 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: StairHopper Movers
StairHopper Movers earns a 4.5/5 moveBuddha score with 98% positive customer reviews across 831 verified reviews. With 23 years in business, StairHopper Movers is a solid option to consider for Massachusetts moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about StairHopper Movers
How does StairHopper Movers's review score compare to other Massachusetts movers?
StairHopper Movers earns 98% positive customer reviews across 831 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does StairHopper Movers offer?
StairHopper Movers is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does StairHopper Movers require a deposit?
Deposit requirements for StairHopper Movers depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has StairHopper Movers been in business?
StairHopper Movers has been in business for 23 years, founded in 2003.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking StairHopper Movers?
Compare StairHopper Movers's quote against other top Massachusetts movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Massachusetts moving resources
If StairHopper Movers isn't the right fit, explore other top-rated Massachusetts movers and popular Massachusetts moving routes below.
Massachusetts moving services
Popular Massachusetts moving routes
