Exela Movers Review 2026 (Boston, MA)
Fact Checked by:
Positive
Reviews
97%
across 459 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
11
founded 2015
Exela Movers is a 4.5/5-rated Massachusetts full-service mover, operating since 2015 (11 years in business). Exela Movers earns 97% positive reviews across 459 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Exela Movers at a glance
- Track record: 11 years in business with 97% positive customer reviews (459 verified reviews)
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Exela Movers' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 21% of Boston movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 76% of Boston movers (60% nationally)
- Piano moving: A specialty offered by 47% of Boston movers (40% nationally)
What this Exela Movers review covers
Affordable rates
Flexibility
Organized packing
Respectful of property
Consistency and follow-up
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Exela Movers has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Exela Movers has about 97% positive reviews across roughly 459 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Exela Movers, and Exela Movers makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Exela Movers emphasizes clear communication, careful handling.
Recent reviews
Getting a quote was easy and fast with the online form, and followup emails clarified any doubts. The quoted price turned out to be accurate in the end, and it was the lowest price among three different companies.
We have had an amazing experience with Exela. They are very quick, took good care of our belongings and fairly priced. They are also super flexible with changing dates, times, etc.
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What do customers say about Exela Movers?
Exela Movers pulls in 97% positive reviews out of 459 verified ratings from multiple platforms, 2% negative, and 1% neutral.
What customers like most about Exela Movers
- Affordable rates: Many reviewers found Exela Movers to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Exela Movers was willing to adjust schedules or accommodate last-minute changes.
- Organized packing: Exela Movers is often recognized for labeling boxes clearly and packing with structure and care.
- Respectful of property: Customers appreciated how carefully Exela Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
- Consistency and follow-up: Reviewers liked that Exela Movers stayed in touch before and after the move to ensure everything went smoothly.
Most common complaints about Exela Movers
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Exela Movers clients.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Did you move with Exela Movers? Tell us how it went.
Leave a ReviewPositive Exela Movers Reviews
Kamil Slowikowski, Google
Getting a quote was easy and fast with the online form, and followup emails clarified any doubts. The quoted price turned out to be accurate in the end, and it was the lowest price among three different companies.
Brenda Guenther, Google
We have had an amazing experience with Exela. They are very quick, took good care of our belongings and fairly priced. They are also super flexible with changing dates, times, etc.
Julianne Jeha Hannoush, Google
They were incredibly meticulous and careful with wrapping our dishware and glassware, all of the tiny items in the bathroom, linens, clothes, etc. They even labeled each box with its contents and original room.
Negative Exela Movers Reviews
Nancy Mancia, Google
They charged me a travel fee and charged me for them leaving their Wearhouse 45 minutes and arriving back to their warehouse 45 minutes plus an additional travel fee.
A M, Google
Many things were broken or poorly packed. There was a hole in my couch and a gash in my china cabinet. Breakable items were not wrapped and tossed into boxes.
Yelp
Charged us $299 an hour for a June move for a 3 person crew. On top of that, $600 round trip just to get to us!
Neutral Exela Movers Reviews
Yelp
Everything arrived in good condition, no damage whatsoever. This was likely because it took them much more time than most movers—which more than made up for the cheap hourly rates.
Yelp
The movers were on time, friendly and accommodating. They ripped a hole in the couch and broke the leg off a chair. The movers said they could take the items off our hands... but we had to pay for it..$275!
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How moveBuddha rated Exela Movers
Exela Movers earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Exela Movers | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Exela Movers
Express interstate service, flexible scheduling: Customers rate the company positively in 97% of 459 reviews. Common highlights include efficient crews, careful packing, flexible scheduling, and handling local and long-distance moves, although a few report damage. Less satisfied customers describe slow work, unexpected travel or material fees, and estimate disputes.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Exela Movers cost?
Exela Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Exela Movers compare to other Boston movers?
Exela Movers ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.72 |
88% | A+ |
How Exela Movers' ratings compare to other Boston movers
Exela Movers earns a higher-than-average Yelp rating (4.8/5) across the 263 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Exela Movers | 4.8/5 | -- |
| Boston movers | 4.0/5 | 263 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Exela Movers
Exela Movers earns a 4.5/5 moveBuddha score, backed by 97% positive customer reviews across 459 verified reviews. Over 11 years in business, Exela Movers has built a reputation for affordable rates and flexibility, making it worth a look for your Massachusetts move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Exela Movers
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Exela Movers require a deposit?
How much deposit Exela Movers asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Exela Movers' review score compare to other Massachusetts movers?
Exela Movers earns 97% positive customer reviews across 459 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's above the 90% average among Boston movers, and above the 90% Massachusetts average.
Does Exela Movers offer piano moving?
Yes, Exela Movers offers piano moving. That's a specialty only 47% of Boston movers provide, compared to 40% nationally.
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