Pack Mule Moving LLC review 2026 (Brooks, KY)
In business since 2011 · Updated
Pack Mule Moving LLC, a Brooks, KY moving company, ranks #8 of 75 movers in Kentucky, with a moveBuddha rating of 4.44/5. It is one of the 10 top-ranked movers in Kentucky.
99% of Pack Mule Moving LLC's 234 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves unprofessional behavior.
In business since 2011, Pack Mule Moving LLC holds active FMCSA registration (USDOT #3272455) and operates 2 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Pack Mule Moving LLC measures up
Across 234 reviews, Pack Mule Moving LLC in Brooks, KY is rated 5/5 on Google (127 reviews) and 4.6/5 on Yelp (28 reviews), and has an A+ rating from the Better Business Bureau.
Pack Mule Moving LLC ranks #8 out of 75 movers in Kentucky with a moveBuddha Score of 4.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.44.
- Website
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Review quality
- 4.2
- Customer service
- 4.1
Google rating
Based on 127 reviews
Yelp rating
Based on 28 reviews
Better Business Bureau
Based on BBB profile
Is Pack Mule Moving LLC moveBuddha Certified?
Pack Mule Moving LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Pack Mule Moving LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Pack Mule Moving LLC?
Out of 234 verified reviews, 99% of customers left a positive review about Pack Mule Moving LLC in Brooks, KY. 0.9% of reviews are negative. Pack Mule Moving LLC has a 7% higher positive review percentage than the average Kentucky moving company (99% vs the Kentucky state average of 92%).
- Positive99.1%(232)
- Negative0.9%(2)
Based on 234 reviews across Google, Yelp, and other review sites.
What customers like about Pack Mule Moving LLC
Flexibility
Clients liked that Pack Mule Moving LLC was willing to adjust schedules or accommodate last-minute changes.
Experienced movers
With years of experience, Pack Mule Moving LLC's crew brought confidence and know-how to each move.
Affordable rates
Many reviewers found Pack Mule Moving LLC to be more budget-friendly than competitors without sacrificing quality.
Respectful of property
Customers appreciated how carefully Pack Mule Moving LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Pack Mule Moving LLC's attention to detail.
What positive reviewers say
“They worked with my availability, were on time, worked super hard, and the price didn’t break my bank.”
Kim LendhVerified ReviewerGoogle“The movers were efficient, friendly, and careful to wrap and protect all my furniture. Communication was excellent and more personal than big-name national chains.”
Tom BurkheadVerified ReviewerGoogle“They are experienced, hard-working, and trustworthy. Antique furniture was wrapped with moving blankets and cling wrap, and the door trim was padded.”
Clara PutnamVerified ReviewerGoogle“They were able to get three guys over to the house first thing in the morning. The guys loaded the truck and we left when originally planned.”
Mark KrahaVerified ReviewerGoogle“I’ve used other movers in Louisville, and Pack Mule is a league above all others. They took care of my furniture, were fast, careful, courteous, and friendly.”
Natasha PerkinsVerified ReviewerGoogle
Most common complaints about Pack Mule Moving LLC
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“The driver assistant swore at me after their vehicle blocked an apartment driveway while I was trying to leave for an urgent appointment. The behavior felt highly unprofessional.”
Hannah JimenezVerified ReviewerGoogle“Two movers took smoke breaks, charged an undisclosed card fee, left furniture unsecured, and damaged pieces with gouges and scratches. A promised refund and final receipt never arrived.”
YelpVerified Reviewer
Pack Mule Moving LLC
4.44Brooks, KYSince 2011
Save more than 30% on average by comparing movers before you book.
Pack Mule Moving LLC
4.44
Brooks, KY · Since 2011
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Pack Mule Moving LLC, then see how it compares with other top-rated movers in Brooks.
Compare prices side by side
See where Pack Mule Moving LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Pack Mule Moving LLC offer?
Licensed under US DOT number 3272455, Pack Mule Moving LLC offers full-service moving, labor-only loading help, local moves, and long-distance moves.
Services offered
- Full-service moving
- Labor-only / loading help
- Local & in-state moving
- Long-distance moving
- Office & commercial moving
- Small moves
- Senior moves
- Packing
- Unpacking
- Fragile-only packing
- Packing materials
- Custom crating
- Storage
- Climate-controlled storage
- Piano moving
- Fine art
- Antiques
- Shipment tracking
- Full valuation coverage
Is Pack Mule Moving LLC licensed and insured?
Federally licensed, operating authority active
US DOT 3272455 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Pack Mule Moving LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 3272455, and its operating status is currently active. It also holds a Kentucky intrastate license, number 4494.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Pack Mule Moving LLC holds. Ask for a certificate of insurance before you book.
- State license number
- 4494Issued by Kentucky. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 2Power units reported to the FMCSA
- Miles driven
- 13,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does Pack Mule Moving LLC cost?
Pack Mule Moving LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Kentucky, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Kentucky moving companies similar to Pack Mule Moving LLC typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Pack Mule Moving LLC is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Kentucky moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Pack Mule Moving LLC offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
Pack Mule Moving LLC accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Pack Mule Moving LLC also offers a military discount. Ask what you qualify for and how much you could save before you book.
How does Pack Mule Moving LLC compare to other Kentucky movers?
- moveBuddha score#8 of 75(better than average)
4.44vs 3.73 avg
Pack Mule Moving LLC scores 4.44, above the Kentucky average of 3.73, and ranks #8 of 75 Kentucky movers.
- Positive reviews#14 of 75(better than average)
99%vs 92% avg
Pack Mule Moving LLC has 99% positive reviews, above the Kentucky average of 92%, and ranks #14 of 75 Kentucky movers.
- Negative reviews#14 of 75(better than average)
1%vs 7% avg
Pack Mule Moving LLC has 1% negative reviews, below the Kentucky average of 7%, and ranks #14 of 75 Kentucky movers. A lower percentage is better.
- Reviews analyzed#25 of 75(worse than average)
234vs 502 avg
Pack Mule Moving LLC has 234 reviews analyzed, below the Kentucky average of 502, and ranks #25 of 75 Kentucky movers.
- Yelp rating#2 of 75(better than average)
4.6vs 2.8 avg
Pack Mule Moving LLC has a Yelp rating of 4.6, above the Kentucky average of 2.8, and ranks #2 of 75 Kentucky movers.
- Years in business#17 of 75(worse than average)
15 yearsvs 25 years avg
Pack Mule Moving LLC has been in business for 15 years, below the Kentucky average of 25 years, and ranks #17 of 75 Kentucky movers.
| Metric | This moverPack Mule Moving LLC | Kentucky avg | Kentucky rank | Difference |
|---|---|---|---|---|
| moveBuddha score#8 of 75 in Kentucky | 4.44 | 3.73 | #8 of 75 | +0.71(better than average) |
| Positive reviews#14 of 75 in Kentucky | 99% | 92% | #14 of 75 | +7 pts(better than average) |
| Negative reviewsLower is better#14 of 75 in Kentucky | 1% | 7% | #14 of 75 | −6 pts(better than average) |
| Reviews analyzed#25 of 75 in Kentucky | 234 | 502 | #25 of 75 | −268(worse than average) |
| Yelp ratingBased on only 28 reviews#2 of 75 in Kentucky | 4.6 | 2.8 | #2 of 75 | +1.8(better than average) |
| Years in business#17 of 75 in Kentucky | 15 years | 25 years | #17 of 75 | −10(worse than average) |
Compared with 75 Kentucky movers with moveBuddha profiles. Rank #1 is the best in Kentucky.
Pack Mule Moving LLC
4.44Brooks, KYSince 2011
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Pack Mule Moving LLC, then see how it compares with other top-rated movers in Brooks.
Compare prices side by side
See where Pack Mule Moving LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Pack Mule Moving LLC
4.44
Brooks, KY · Since 2011
Final verdict: Pack Mule Moving LLC
Pack Mule Moving LLC earns a 4.44/5 moveBuddha Score and ranks #8 among Kentucky movers, with 99% positive feedback across 234 customer reviews.
Customers consistently praise its flexibility and experienced movers. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 2 trucks and a track record dating to 2011, it has less history than the average Kentucky mover, and the most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Pack Mule Moving LLC
4.44
Brooks, KY · Since 2011
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Kentucky moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Pack Mule Moving LLC
- Phone
- (502) 445-2887
- Website
- packmulemoving.com
Helpful Kentucky moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.