The Armstrong Company Review
Fact Checked by:
Positive Reviews
91%
across 213 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
69
founded 1957
FMCSA Status
Active
The Armstrong Company is a 4.4/5-rated Tennessee full-service mover, operating since 1957 (69 years in business). The Armstrong Company earns 91% positive reviews across 213 verified customer reviews. The company holds active FMCSA registration and operates 8 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what The Armstrong Company would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
The Armstrong Company at a glance
- Track record: 69 years in business with 91% positive customer reviews across 213 verified reviews.
- Scale: 8 trucks operating across Tennessee
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 69 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 91% positive reviews across roughly 213 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.
Recent reviews
"Armstrong was amazing on my recent 1500 mile move. They communicated every step of the way and were a pleasure to deal with."
"Dean and Jared were an absolute dream team to work with! They moved quickly but carefully and genuinely cared that we had a good experience from start to finish."
DOT number
Address
Payment methods
Phone
What do customers say about The Armstrong Company?
Across 213 verified customer reviews from multiple platforms, 91% are positive, 7% are negative, and 2% are neutral.
What customers like most about The Armstrong Company
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
- Quick moving process: The team at The Armstrong Company often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive The Armstrong Company Reviews
"Armstrong was amazing on my recent 1500 mile move. They communicated every step of the way and were a pleasure to deal with."
"Dean and Jared were an absolute dream team to work with! They moved quickly but carefully and genuinely cared that we had a good experience from start to finish."
"Robert Matthews did an outstanding job taking care of our personal belongings to ensure they were well packed, well-tracked and safely delivered."
Negative The Armstrong Company Reviews
Ari Was here, Google
"We moved from Hornlake Ms to OliveBranch Ms...while packing my house 2 movers dropped my couch...another mover dropped the kitchen table breaking it. Damage to the table and floor. Settlement offered was low and later reduced."
"Had a small move and was quoted six hours...The move was only three hours. Promised a refund for unused time, but never received it despite multiple follow-ups."
Yelp
"Horrible. Lost our items and offered no accountability, did not look just offered a portion of the cost to replace. Rude and snarky customer service no remorse or apology for losing personal belongings"
Neutral The Armstrong Company Reviews
"The move coordinator was responsive and courteous...several items were broken and lost—all of which I received compensation for—except a limited edition print. Claims refused to compensate me for my loss."
Yelp
"We used Armstrong to move from California to Memphis, TN. Unfortunately, we had times broken and lost during the move. The process to rectify this issue didn't go as well as I would have expected for the price we paid."
Is The Armstrong Company licensed & insured?
Yes. The Armstrong Company holds active FMCSA registration under the legal name ARMSTRONG RELOCATION COMPANY OHIO LLC. They operate 8 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/16/2026 |
| Fleet size | 8 power units | 01/16/2026 |
| FMCSA inspections | 0 total inspections | 01/16/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify The Armstrong Company's active status on the Tennessee licensed movers database.
The Armstrong Company locations
The Armstrong Company has 15 locations:
- The Armstrong Company (headquarters)
- Durham
- Atlanta
- Louisville
- Jackson
- Akron
- Tulsa
- Oklahoma City
- Lancaster
- Houston
- Birmingham
- Huntsville
- Denver
- Madison
- Milwaukee
How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Customers say Armstrong Relocation sets a high standard for professional and courteous service. Most input highlights skilled, respectful staff who communicate well, work quickly, and handle belongings with care. Customers report prompt and efficient moves, with smooth experiences even on long-distance or tricky relocations. Only a small portion of feedback raises concerns about damaged or missing items and delays, noting difficulties with compensation or claim processing. These issues are more common than with top-tier competitors but occur far less often than positive experiences. Armstrong stands out for reliability, polite crews, and consistent delivery on promises, though customers should be aware of occasional claim or handling issues. Out of 213 reviews analyzed, 91% were favorable, making Armstrong one of the most reliably recommended relocation companies.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Tennessee moving costs across all home sizes and service types, see our Tennessee moving cost guide.
How does The Armstrong Company compare to other Memphis movers?
The Armstrong Company ranks alongside the top full-service movers in Memphis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Memphis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
91% | A+ | ||
|
4.5 |
90% | A+ | ||
|
4.52 |
78% | A+ | ||
|
4.48 |
89% | A+ | ||
|
4.38 |
63% | A | ||
|
4.36 |
80% | D | ||
3.88 |
100% | N/A | ||
|
3.8 |
100% | A+ | ||
|
4.12 |
58% | F |
How The Armstrong Company's ratings compare to other Memphis movers
The Armstrong Company earns a higher-than-average Yelp rating (3.4/5) across the 7 movers analyzed in Memphis, which carry an average Yelp rating of 2.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| The Armstrong Company | 3.4/5 | -- |
| Memphis movers | 2.8/5 | 7 movers |
| Tennessee movers | 3.0/5 | 70 movers |
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.4/5 moveBuddha score with 91% positive customer reviews across 213 verified reviews. With 69 years in business and 8 trucks operating across Tennessee, The Armstrong Company is a solid option to consider for Tennessee moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about The Armstrong Company
Is The Armstrong Company a legitimate, licensed mover?
Yes. The Armstrong Company holds active FMCSA registration. The company operates 8 trucks. You can verify their licensing status on the Tennessee state regulator database.
How does The Armstrong Company's review score compare to other Tennessee movers?
The Armstrong Company earns 91% positive customer reviews across 213 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is The Armstrong Company's Yelp rating lower than other sources?
The Armstrong Company's 3.4/5 Yelp rating across 14 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does The Armstrong Company offer?
The Armstrong Company is a full-service mover operating in Tennessee. The company operates 8 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does The Armstrong Company require a deposit?
Deposit requirements for The Armstrong Company depend on the type and timing of your move. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has The Armstrong Company been in business?
The Armstrong Company has been in business for 69 years, founded in 1957. The company holds active FMCSA registration.
Is The Armstrong Company associated with a van line?
Yes. The Armstrong Company is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Memphis moving company?
To pick the best Memphis mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking The Armstrong Company?
Compare The Armstrong Company's quote against other top Tennessee movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Tennessee moving resources
If The Armstrong Company isn't the right fit, explore other top-rated Tennessee movers and popular Tennessee moving routes below.
Tennessee moving services
Popular Tennessee moving routes
