The Armstrong Company Review 2026 (Birmingham, AL)
Fact Checked by:
Positive
Reviews
76%
across 21 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
The Armstrong Company is a 3.3/5-rated Alabama full-service mover. The Armstrong Company earns 76% positive reviews across 21 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
See what The Armstrong Company really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
The Armstrong Company at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
The Armstrong Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 58% of Birmingham movers (63% nationally)
What this The Armstrong Company review covers
Friendly and approachable staff
Careful handling
Helpful movers
Professional and polite staff
Show details Hide details
Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 76% positive reviews across roughly 21 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from The Armstrong Company.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Eugene and Christopher were helpful, patient, careful, and genuinely kind. They protected our furniture, walls, and hardwood floors, leaving no scratches or dings. Their professionalism and hard work made the move top-notch.
The whole team worked hard, were fun to be with, and very responsive during a complicated move. Eugene’s leadership stood out, and this was our third pleased experience with Armstrong.
DOT number
Address
State license
Phone
What do customers say about The Armstrong Company?
The Armstrong Company pulls in 76% positive reviews out of 21 verified ratings from multiple platforms, 24% negative, and 0% neutral.
What customers like most about The Armstrong Company
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive The Armstrong Company Reviews
Connie Edwards, Google
Eugene and Christopher were helpful, patient, careful, and genuinely kind. They protected our furniture, walls, and hardwood floors, leaving no scratches or dings. Their professionalism and hard work made the move top-notch.
Will Ferniany, Google
The whole team worked hard, were fun to be with, and very responsive during a complicated move. Eugene’s leadership stood out, and this was our third pleased experience with Armstrong.
Tanya Beck, Google
The crew were consummate professionals, extremely hard-working, positive, and careful with my mom’s belongings. Sales and customer service also handled a last-minute date change without any issue.
Negative The Armstrong Company Reviews
Jill Jesurum, Google
Upon delivery, the pristine buffet had severe scratches, missing paint, and damaged hardware. The company’s insurer denied the claim, alleging the damage existed before the move. I do not recommend this company.
Robert Clark, Google
Susanna Moore answered my call in a defensive, rude tone and spoke disrespectfully while discussing my moving quote. I felt hurt, booked another company, and will block her contact information.
Jami Martinez, Google
They showed up late, left early, and rushed the final loading. Boxes contained broken items, a table was demolished, and movers labeled furniture as predamaged while arguing about sign-off.
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add The Armstrong Company to your shortlist in one click.
How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Birmingham movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Careful crews win praise, but damaged belongings can quickly erode trust. Customer feedback from 21 reviews is 76.2% positive, with customers praising friendly, approachable, helpful, professional staff, careful handling, hard work, and responsiveness. Several customers recommend Armstrong, describe repeat use, or say they would hire the company again. Negative feedback reports damaged furniture and personal items, rushed work, late arrivals, early departures, a traffic-safety incident, and rude phone service. One customer chose another mover after the poor interaction. Armstrong can stand out from other movers when teams protect belongings and communicate well, yet inconsistent crews and difficult damage claims make service less dependable for some customers.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Alabama move
$1,134 – $2,478
How does The Armstrong Company compare to other Birmingham movers?
The Armstrong Company ranks alongside the top full-service movers in Birmingham on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Birmingham movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
97% | A+ | ||
|
4.36 |
99% | A+ | ||
|
4.34 |
98% | A+ | ||
|
4.5 |
65% | A+ | ||
|
4.2 |
52% | F | ||
|
4.36 |
95% | A+ | ||
|
4.44 |
82% | A+ | ||
|
4.34 |
93% | A+ | ||
4.14 |
86% | F | ||
|
4.44 |
98% | A+ |
Final verdict: The Armstrong Company
The Armstrong Company earns a 3.3/5 moveBuddha score, backed by 76% positive customer reviews across 21 verified reviews. The Armstrong Company has built a reputation for friendly and approachable staff and careful handling, making it worth a look for your Alabama move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about The Armstrong Company
Is The Armstrong Company associated with a van line?
Yes, The Armstrong Company is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
What services does The Armstrong Company offer?
The Armstrong Company is a full-service mover operating in Alabama. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Thinking about booking The Armstrong Company?
Compare The Armstrong Company's quote against other top Alabama movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Alabama moving resources
If The Armstrong Company isn't the right fit, explore other top-rated Alabama movers and popular Alabama moving routes below.
Alabama moving services
Popular Alabama moving routes
