The Armstrong Company Review
Fact Checked by:
Positive Reviews
86%
across 69 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
103
founded 1923
FMCSA Status
Active
The Armstrong Company is a 4.4/5-rated Alabama full-service mover, operating since 1923 (103 years in business). The Armstrong Company earns 86% positive reviews across 69 verified customer reviews. The company holds active FMCSA registration and operates 8 trucks. All ratings reflect moveBuddha's independent analysis.
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The Armstrong Company at a glance
- Track record: 103 years in business with 86% positive customer reviews across 69 verified reviews.
- Scale: 8 trucks operating across Alabama
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 103 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 86% positive reviews across roughly 69 total reviews, with an average Yelp rating of 2.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.
Recent reviews
"Armstrong Relocation did a fantastic job moving my family into our brand new home! Suzanna and her team were top of the line from start to finish. Jamal and his crew arrived on time, had a positive attitude, and made moving seem fun."
"The Armstrong Relocation team did a great job meeting our moving needs. They provided the best quality and price, and all our belongings were handled with care and reassembled in our new home."
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What do customers say about The Armstrong Company?
Across 69 verified customer reviews from multiple platforms, 86% are positive, 13% are negative, and 1% are neutral.
What customers like most about The Armstrong Company
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
- Efficient service: Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about The Armstrong Company
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from The Armstrong Company left some customers feeling in the dark.
Positive The Armstrong Company Reviews
"Armstrong Relocation did a fantastic job moving my family into our brand new home! Suzanna and her team were top of the line from start to finish. Jamal and his crew arrived on time, had a positive attitude, and made moving seem fun."
"The Armstrong Relocation team did a great job meeting our moving needs. They provided the best quality and price, and all our belongings were handled with care and reassembled in our new home."
"Never had to worry about any details of my move – they came in and took care of everything! The care for my furniture was incredible and they were professional. They had me packed and moved a day ahead of schedule."
Negative The Armstrong Company Reviews
"The crew was very unprofessional. They arrived almost two hours late, argued in front of the customer, left trash, and never responded to complaints. Stay clear of this unprofessional relocation mover!"
"I was not impressed. I was missing a box labeled tv, trash was left all over, and they didn’t do the unpacking as promised. Terrible experience."
Yelp
"RUN—Armstrong assigned several people, including an unresponsive business manager. They don't return calls, never follow up, and my bill was double the quote. Customer service was a joke!"
Neutral The Armstrong Company Reviews
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Is The Armstrong Company licensed & insured?
Yes. The Armstrong Company holds active FMCSA registration under the legal name ARMSTRONG RELOCATION COMPANY OHIO LLC. They operate 8 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/03/2026 |
| Fleet size | 8 power units | 02/03/2026 |
| FMCSA inspections | 0 total inspections | 02/03/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
To guarantee the safety and reliability of local moving services in Alabama, it is essential for moving companies to possess a registration number issued by the Alabama Public Service Commission (APSC). Trust your move to registered professionals for a secure and dependable experience. You can verify The Armstrong Company's active status on the Alabama licensed movers database.
The Armstrong Company locations
The Armstrong Company has 15 locations:
- The Armstrong Company (headquarters)
- Durham
- Atlanta
- Louisville
- Jackson
- Akron
- Tulsa
- Oklahoma City
- Lancaster
- Memphis
- Houston
- Huntsville
- Denver
- Madison
- Milwaukee
How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Moving made easy: that’s the impression most customer feedback about Armstrong Relocation leaves. With 69 reviews analyzed, 85.5% are positive, far surpassing what’s typical in the relocation industry. Customers frequently praise the professional and polite staff, careful handling of items, efficient service, clear communication, and genuinely helpful movers. Many mention a stress-free process, with team members ensuring possessions arrive safely and even making moving enjoyable. On the other hand, a handful describe issues uncommon among top moving firms, including unprofessional crew behavior, damaged belongings, and delays in communication, which sharply contrast with the high volume of positive input. While such complaints are few, they highlight that even respected movers can face challenges with consistency. In sum, Armstrong stands out for reliability and skilled staff, with far fewer negative reports than is standard for moving companies.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does The Armstrong Company compare to other Birmingham movers?
The Armstrong Company ranks alongside the top full-service movers in Birmingham on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Birmingham movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.42 |
99% | A+ | ||
|
4.52 |
92% | A+ | ||
|
4.42 |
95% | A+ | ||
|
4.52 |
67% | A+ | ||
|
4.42 |
93% | A+ | ||
|
4.3 |
94% | A+ | ||
|
4.22 |
53% | F | ||
|
4.4 |
86% | A+ | ||
4.12 |
58% | F | ||
|
4.38 |
97% | A+ |
How The Armstrong Company's ratings compare to other Birmingham movers
The Armstrong Company's Yelp rating (2.8/5) is in line with the average across the 10 movers analyzed in Birmingham, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| The Armstrong Company | 2.8/5 | -- |
| Birmingham movers | 3.3/5 | 10 movers |
| Alabama movers | 3.3/5 | 46 movers |
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.4/5 moveBuddha score with 86% positive customer reviews across 69 verified reviews. With 103 years in business and 8 trucks operating across Alabama, The Armstrong Company is a solid option to consider for Alabama moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about The Armstrong Company
Is The Armstrong Company a legitimate, licensed mover?
Yes. The Armstrong Company holds active FMCSA registration. The company operates 8 trucks. You can verify their licensing status on the Alabama state regulator database.
How does The Armstrong Company's review score compare to other Alabama movers?
The Armstrong Company earns 86% positive customer reviews across 69 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is The Armstrong Company's Yelp rating lower than other sources?
The Armstrong Company's 2.8/5 Yelp rating across 9 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does The Armstrong Company offer?
The Armstrong Company is a full-service mover operating in Alabama. The company operates 8 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does The Armstrong Company require a deposit?
Deposit requirements for The Armstrong Company depend on the type and timing of your move. Most Alabama full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has The Armstrong Company been in business?
The Armstrong Company has been in business for 103 years, founded in 1923. The company holds active FMCSA registration.
Is The Armstrong Company associated with a van line?
Yes. The Armstrong Company is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Birmingham moving company?
To pick the best Birmingham mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking The Armstrong Company?
Compare The Armstrong Company's quote against other top Alabama movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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