The Armstrong Company Review 2026 (Collegedale, TN)
Fact Checked by:
Positive
Reviews
85%
across 103 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
FMCSA
Status
Active
The Armstrong Company is a 3.3/5-rated Tennessee full-service mover. The Armstrong Company earns 85% positive reviews across 103 verified customer reviews. The company holds active FMCSA registration and operates 8 trucks. All ratings reflect moveBuddha's independent analysis.
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The Armstrong Company at a glance
- Scale: 8 trucks operating across Tennessee
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
The Armstrong Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 63% of Collegedale movers (63% nationally)
What this The Armstrong Company review covers
Consistency and follow-up
Friendly and approachable staff
Good communication
Careful handling
Professional and polite staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 85% positive reviews across roughly 103 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from The Armstrong Company.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
These folks did an amazing job moving our household goods between States. Communication was excellent throughout the move, and the team handled cross-loading every item smoothly. This was the smoothest move by far.
We were happy with moving my mother's belongings from KY to WI. Armstrong, especially Doug and Megan, were helpful, communicative and reassuring. The movers were professional, courteous toward our home and belongings, and our baby grand piano arrived without damage.
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What do customers say about The Armstrong Company?
The Armstrong Company pulls in 85% positive reviews out of 103 verified ratings from multiple platforms, 16% negative, and 0% neutral.
What customers like most about The Armstrong Company
- Consistency and follow-up: Reviewers liked that The Armstrong Company stayed in touch before and after the move to ensure everything went smoothly.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
- Good communication: Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to home: Customers reported scratched floors, dinged walls, or other property damage during the move.
Positive The Armstrong Company Reviews
Gary Dacey, Google
These folks did an amazing job moving our household goods between States. Communication was excellent throughout the move, and the team handled cross-loading every item smoothly. This was the smoothest move by far.
Allyson Brunette, Google
We were happy with moving my mother's belongings from KY to WI. Armstrong, especially Doug and Megan, were helpful, communicative and reassuring. The movers were professional, courteous toward our home and belongings, and our baby grand piano arrived without damage.
Stephen Bowers, Google
Armstrong helped us move to a larger office. They were professional, showed up on time, flexible, and hardworking across several crews. Special thanks to Fuquan Harper for organizing the move and ensuring our satisfaction.
Negative The Armstrong Company Reviews
Stewart Van Duzer, Google
Upon delivery, several bookshelves were damaged beyond repair, a step ladder and other items were missing, and the company took weeks to investigate before offering less than half the replacement cost.
Vivian Murphy, Google
Furniture and glassware suffered extensive damage, most boxes were damaged, and many items were missing. The recovery crew ignored placement instructions and showed little respect for our belongings.
William Cobb, Google
After delivery, I found damage to my hardwood floors and furniture. The company denied responsibility because the damage was not reported immediately, despite the movers failing to protect the home.
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Is The Armstrong Company licensed & insured?
Yes. The Armstrong Company is FMCSA-registered and active, operating under the legal name ARMSTRONG RELOCATION COMPANY OHIO LLC. The company runs 8 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/17/2026 |
| Fleet size | 8 power units | 10/17/2026 |
| Van line affiliation | Affiliated with a national van line | Oct 2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify The Armstrong Company's active status on the Tennessee licensed movers database.
The Armstrong Company locations
The Armstrong Company has 24 locations:
- The Armstrong Company (headquarters)
- Durham
- West Sacramento
- Lombard
- Union City
- Lancaster
- Atlanta
- Pompano Beach
- Louisville
- Canton
- Jackson
- Akron
- Tulsa
- Oklahoma City
- La Vergne
- Memphis
- Houston
- Birmingham
- Birmingham
- Huntsville
- Denver
- Madison
- Milwaukee
- Kenner
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How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Collegedale movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Smooth moves, strong follow-through, and a few serious breakdowns define the feedback. Of 103 reviews analyzed, 87 were positive, or 84.5%, while 16 were negative, or 15.5%; no 3-star reviews were provided. Positive customer feedback praises consistent follow-up, friendly and approachable staff, clear communication, careful handling, and polite professionalism. Customers often report on-time service, intact belongings, and easy interstate, local, and office moves, with several saying Armstrong performed better than previous movers. Negative input centers on damaged furniture, boxes, and household goods, missing items, and damage to floors or homes. Some customers also cite poor packing, delayed claims, inadequate reimbursement, and missed schedules, showing that a small share of jobs fell far below the reliable service praised by most customers.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Collegedale charge an average of $130/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does The Armstrong Company compare to other Collegedale movers?
The Armstrong Company ranks alongside the top full-service movers in Collegedale on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Collegedale movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
94% | A+ | ||
|
4.5 |
89% | A+ | ||
|
4.5 |
95% | F | ||
|
4.36 |
88% | F | ||
|
4.28 |
92% | A | ||
4.08 |
96% | N/A | ||
|
4.36 |
99% | A+ | ||
|
4.3 |
95% | B- | ||
|
4.0 |
86% | B- | ||
|
3.58 |
86% | A |
Final verdict: The Armstrong Company
The Armstrong Company earns a 3.3/5 moveBuddha score, backed by 85% positive customer reviews across 103 verified reviews. The Armstrong Company has built a reputation for consistency and follow-up and friendly and approachable staff, making it worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about The Armstrong Company
Does The Armstrong Company require a deposit?
How much deposit The Armstrong Company asks for depends on your move type and timing. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has The Armstrong Company been in business?
The Armstrong Company's exact founding year is not publicly listed. The company is FMCSA-registered and active.
Is The Armstrong Company associated with a van line?
Yes, The Armstrong Company is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How do I choose the right Collegedale moving company?
To pick the best Collegedale mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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