The Armstrong Company Review 2026 (Lombard, IL)
Fact Checked by:
Positive
Reviews
90%
across 686 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
The Armstrong Company is a 3.4/5-rated Illinois full-service mover. The Armstrong Company earns 90% positive reviews across 686 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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The Armstrong Company at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
The Armstrong Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 62% of Lombard movers (63% nationally)
What this The Armstrong Company review covers
Helpful movers
Professional and polite staff
Friendly and approachable staff
Quick moving process
Efficient service
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 90% positive reviews across roughly 686 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from The Armstrong Company.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Super professional, courteous and efficient. Would highly recommend using them for your moving needs!
When their delivery truck couldn't get into our alley, they hand-trucked every piece of our kitchen cabinets over half a block in the heat. Unbelievable work ethic, incredibly polite, and super professional.
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What do customers say about The Armstrong Company?
The Armstrong Company pulls in 90% positive reviews out of 686 verified ratings from multiple platforms, 10% negative, and 0% neutral.
What customers like most about The Armstrong Company
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
- Quick moving process: The team at The Armstrong Company often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive The Armstrong Company Reviews
Rabia M, Google
Super professional, courteous and efficient. Would highly recommend using them for your moving needs!
Meli Sanchez, Google
When their delivery truck couldn't get into our alley, they hand-trucked every piece of our kitchen cabinets over half a block in the heat. Unbelievable work ethic, incredibly polite, and super professional.
Sean Chanitthikul, Google
Reggie and Randy were very efficient, communicative, and thorough in their process. This is my first time moving and it was a breeze. As a first time parent, this was helpful and I didn’t have to stress.
Negative The Armstrong Company Reviews
Tahere A., Yelp
I lost 16 big boxes of home belongings with these movers. Most of the furniture was damaged. The agent is not answering calls.
Jordan, Google
They stored my things with a third party who lost some of my items. Once they located them, it took 2–3 weeks to return them.
Mark P., Yelp
Many boxes were damaged—crushed, torn, with water marks. A custom area rug was damaged, bedframe hardware was lost, and our KitchenAid mixer was cracked. United offered $750 for $6,000 of documented damages.
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How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Lombard movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Fast hands, friendly faces, and careful delivery define most of the feedback. Across 686 reviews, 614 were positive, or 89.5%; 70 were negative (10.2%), and 2 were neutral (0.3%). Customers often praise helpful movers, polite and professional staff, friendly crews, quick work, and efficient packing or delivery. Many mention clear communication, careful placement, inventory checks, and crews that handle tight spaces or difficult moves. Negative feedback centers on damaged belongings, missing or misplaced boxes, delayed deliveries, weak claim support, and a few reports of rude or unsafe conduct. Compared with other movers mentioned by customers, Armstrong is frequently praised for smoother service and stronger crew professionalism, especially on local, military, and cabinet deliveries. Complaints rise when storage, long-distance handoffs, or claims become involved.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Lombard charge an average of $119/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does The Armstrong Company compare to other Lombard movers?
The Armstrong Company ranks alongside the top full-service movers in Lombard on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Lombard movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
93% | A+ | ||
|
4.76 |
97% | A+ | ||
|
4.56 |
72% | A+ | ||
|
4.5 |
69% | B- | ||
|
4.66 |
97% | C | ||
|
4.72 |
97% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.52 |
69% | A+ | ||
|
4.64 |
92% | B+ |
Final verdict: The Armstrong Company
The Armstrong Company earns a 3.4/5 moveBuddha score, backed by 90% positive customer reviews across 686 verified reviews. The Armstrong Company has built a reputation for helpful movers and professional and polite staff, making it worth a look for your Illinois move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about The Armstrong Company
How does The Armstrong Company's review score compare to other Illinois movers?
The Armstrong Company earns 90% positive customer reviews across 686 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's above the 89% average among Lombard movers, and above the 88% Illinois average.
How do I choose the right Lombard moving company?
To pick the best Lombard mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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