New City Moving Review
Fact Checked by:
Positive
Reviews
92%
across 1,451 reviews
moveBuddha
Score
4.7/5
based on moveBuddha methodology
Years in
Business
17
founded 2009
FMCSA
Status
Active
New City Moving is a 4.7/5-rated Illinois full-service mover, operating since 2009 (17 years in business). New City Moving earns 92% positive reviews across 1,451 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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New City Moving at a glance
- Track record: 17 years in business with 92% positive customer reviews across 1,451 verified reviews.
- Scale: 1 trucks operating across Illinois
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this New City Moving review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. New City Moving has been in business for 17 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. New City Moving has about 92% positive reviews across roughly 1451 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from New City Moving, and New City Moving makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. New City Moving emphasizes clear communication, careful handling.
Recent reviews
"Best moving experience hands down. The movers took great care of my stuff, finished ahead of schedule, and were super professional. Highly recommend New City Movers for a stress-free move!"
"Efficient, quick, friendly, and professional. My parents recommended them. They wrapped and handled everything carefully. Will hire them for future moves!"
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What do customers say about New City Moving?
Across 1,451 verified customer reviews from multiple platforms, 92% are positive, 6% are negative, and 2% are neutral.
What customers like most about New City Moving
- Efficient service: Many customers praise New City Moving for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to New City Moving's attention to detail.
- Professional and polite staff: Customers say the New City Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at New City Moving often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from New City Moving throughout the moving process.
Most common complaints about New City Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some New City Moving clients.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive New City Moving Reviews
Yelp
"Best moving experience hands down. The movers took great care of my stuff, finished ahead of schedule, and were super professional. Highly recommend New City Movers for a stress-free move!"
Yelp
"Efficient, quick, friendly, and professional. My parents recommended them. They wrapped and handled everything carefully. Will hire them for future moves!"
Yelp
"Highly recommend. Movers arrived early, packed and unloaded efficiently. All items were handled with care and the cost was less than the original estimate. Amazing experience!"
Negative New City Moving Reviews
Jonathan Lin, Google
"Avoid this moving company/All My Sons moving (seems like they merged). Extremely unprofessional and predatory...travel fee was double, boxes dropped and broke some appliances."
Alice H., Yelp
"Terrible experience. This company has totally changed. ...They only offered $230 on $7000+ of damage after buying a $5,000 repair program. Overcharge, lie, and are negligent."
Yelp
"The movers arrived hours late with no explanation. After completing the move, they insisted on $100 tips each. Job was inefficient, poor service, and two pieces of furniture were broken."
Neutral New City Moving Reviews
"The movers I used (Carlito's crew) arrived on time and were fast and efficient and helped me pack several additional boxes. However, they did not fully label the boxes they packed for me..."
Yelp
"They are efficient and well organized. However, packing service is not satisfactory if you have high quality furniture. A nightstand with a glass top was chipped due to poor packing."
Yelp
"Moving company came on time. They were quick but did not care about fragile boxes. Most boxes were crushed and some glass was damaged in the boxes."
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Is New City Moving licensed & insured?
Yes. New City Moving holds active FMCSA registration under the legal name WINDY CITY MOVING. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/24/2026 |
| Fleet size | 1 power units | 04/24/2026 |
| FMCSA inspections | 0 total inspections | 04/24/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify New City Moving's active status on the Illinois licensed movers database.
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How moveBuddha rated New City Moving
New City Moving earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | New City Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of New City Moving
Moving magic happens when speed meets service—New City Moving delivers exactly that, according to 1,451 pieces of customer feedback analyzed. With 92.4% positive reviews, most customers rave about the company’s efficient service, professional and polite staff, careful handling, and quick turnaround—which set them apart from many competitors. A high number praised clear communication throughout the move. While affordability and responsiveness also stood out, some reported problems. About 6% said their main issue was damage to their belongings, unexpected charges, or struggles resolving complaints when things went wrong. Only 1.8% of feedback landed in the neutral zone, typically due to minor organizational or packing concerns rather than major failures. New City Moving earns above-average praise for efficiency and professionalism compared to other moving services, but a handful of customers cite billing, compensation, or damage disputes where they wanted swifter or better follow-up. For most, the company’s efforts made moving faster, simpler, and safer.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does New City Moving cost?
New City Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Illinois moving costs across all home sizes and service types, see our Illinois moving cost guide.
Estimated for a typical 2-3 bedroom Illinois move
$1,390 – $3,423
How does New City Moving compare to other Chicago movers?
New City Moving ranks alongside the top full-service movers in Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
96% | A+ | ||
|
4.7 |
88% | A+ | ||
|
4.7 |
91% | C | ||
|
4.64 |
93% | A+ | ||
|
4.7 |
92% | B+ | ||
|
4.58 |
73% | A+ | ||
|
4.62 |
75% | B- | ||
|
4.52 |
97% | A+ | ||
|
4.64 |
68% | A+ | ||
|
4.52 |
94% | C- |
How New City Moving's ratings compare to other Chicago movers
New City Moving earns a higher-than-average Yelp rating (4.5/5) across the 68 movers analyzed in Chicago, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| New City Moving | 4.5/5 | -- |
| Chicago movers | 3.6/5 | 68 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: New City Moving
New City Moving earns a 4.7/5 moveBuddha score with 92% positive customer reviews across 1,451 verified reviews. With 17 years in business and 1 trucks operating across Illinois, New City Moving is a solid option to consider for Illinois moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about New City Moving
Is New City Moving a legitimate, licensed mover?
Yes. New City Moving holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Illinois state regulator database.
How does New City Moving's review score compare to other Illinois movers?
New City Moving earns 92% positive customer reviews across 1,451 verified customer reviews. Its composite moveBuddha score is 4.7/5.
What services does New City Moving offer?
New City Moving is a full-service mover operating in Illinois. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does New City Moving require a deposit?
Deposit requirements for New City Moving depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has New City Moving been in business?
New City Moving has been in business for 17 years, founded in 2009. The company holds active FMCSA registration.
How do I choose the right Chicago moving company?
To pick the best Chicago mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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