The Armstrong Company Review 2026 (La Vergne, TN)
Fact Checked by:
Positive
Reviews
77%
across 135 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
The Armstrong Company is a 3.4/5-rated Tennessee full-service mover. The Armstrong Company earns 77% positive reviews across 135 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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The Armstrong Company at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
The Armstrong Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 57% of La Vergne movers (63% nationally)
What this The Armstrong Company review covers
Consistency and follow-up
Friendly and approachable staff
Good communication
Respectful of property
Professional and polite staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 77% positive reviews across roughly 135 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from The Armstrong Company.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Daniel was awesome to work with, I would work with him again, he also checked in with constantly and made sure he was always available for help and questions!
The crew was very careful with all my possessions. Every breakable item was wrapped in paper and carefully placed in its box.
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What do customers say about The Armstrong Company?
The Armstrong Company pulls in 77% positive reviews out of 135 verified ratings from multiple platforms, 22% negative, and 1% neutral.
What customers like most about The Armstrong Company
- Consistency and follow-up: Reviewers liked that The Armstrong Company stayed in touch before and after the move to ensure everything went smoothly.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
- Good communication: Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
- Respectful of property: Customers appreciated how carefully The Armstrong Company's team maneuvered furniture through tight spaces without damaging walls or floors.
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive The Armstrong Company Reviews
Daniel Dahdal, Google
Daniel was awesome to work with, I would work with him again, he also checked in with constantly and made sure he was always available for help and questions!
Kay Ford, Google
The crew was very careful with all my possessions. Every breakable item was wrapped in paper and carefully placed in its box.
Nicole Eavey, Google
The communication was excellent throughout the entire move. They kept me updated every step of the way, answered all my questions quickly, and provided accurate delivery timelines with no surprises.
Negative The Armstrong Company Reviews
Otto Coppen, Google
It seems that the loading team just didn't care about the proper loading of the goods which has resulted in extensive damage to dinning room furnishings, 2 month old refrigirstor, bar stools and many other items.
Dmh, Google
They shattered a lot of our glass and lost boxes with family pictures and items that can't be replaced.
Sara Curry, Google
The guys didn’t show up with the necessary packing supplies. It took 8 hours & 4 guys to pack up a 2 bedroom apt that had mostly already been prepacked!
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How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among La Vergne movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Smooth moves, sharp warnings: Armstrong earns strong praise for organized service but faces serious complaints about handling belongings. Across 135 reviews, 104 were positive, or 77.0%. Customer feedback most often praises steady follow-up, clear updates, friendly staff, respect for homes, and polite, professional crews. Repeat customers and people who compared bids often rated Armstrong as more reliable and professional than other movers. Positive reports describe careful wrapping, accurate delivery times, efficient work, and items arriving without damage. Negative feedback from 30 reviews, or 22.2%, reports damaged furniture, broken glass, missing boxes or parts, late deliveries, poor packing, price changes, and claims that took too long to resolve. Several customers also describe late or unprepared crews and poor communication, which made the move stressful and costly. One three-star review, or 0.7%, had no written comments.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in La Vergne charge an average of $123/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does The Armstrong Company compare to other La Vergne movers?
The Armstrong Company ranks alongside the top full-service movers in La Vergne on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top La Vergne movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
91% | A+ | ||
|
4.62 |
97% | A- | ||
|
4.56 |
95% | C+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.42 |
73% | A+ | ||
|
4.52 |
89% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.58 |
91% | A+ | ||
|
4.44 |
84% | D+ |
Final verdict: The Armstrong Company
The Armstrong Company earns a 3.4/5 moveBuddha score, backed by 77% positive customer reviews across 135 verified reviews. The Armstrong Company has built a reputation for consistency and follow-up and friendly and approachable staff, making it worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about The Armstrong Company
Does The Armstrong Company require a deposit?
How much deposit The Armstrong Company asks for depends on your move type and timing. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right La Vergne moving company?
To pick the best La Vergne mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
What services does The Armstrong Company offer?
The Armstrong Company is a full-service mover operating in Tennessee. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Is The Armstrong Company associated with a van line?
Yes, The Armstrong Company is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
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