Move On Review 2026 (Nashville, TN)
Fact Checked by:
Positive
Reviews
95%
across 694 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
16
founded 2010
Move On is a 4.6/5-rated Tennessee full-service mover, operating since 2010 (16 years in business). Move On earns 95% positive reviews across 694 verified customer reviews. The company holds inactive FMCSA registration. All ratings reflect moveBuddha's independent analysis.
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Move On at a glance
- Track record: 16 years in business with 95% positive customer reviews (694 verified reviews)
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
Move On's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 56% of Nashville movers (61% nationally)
- Piano moving: A specialty offered by 38% of Nashville movers (41% nationally)
What this Move On review covers
Respectful of property
Careful handling
Friendly and approachable staff
Professional and polite staff
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Move On has been in business for 16 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Move On has about 95% positive reviews across roughly 694 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Move On, and Move On makes deposit expectations clear upfront. Discounts may be available for groups like military.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Move On emphasizes clear communication, careful handling.
Recent reviews
Moving across country is no small feat, but Move On made it as seamless as possible. Incredibly respectful, communicative throughout the entire process, and careful with every piece that needed to be moved.
The quote was fast and accurate, the movers arrived on time, protected our floors, walls and door frames. They moved everything efficiently and everything arrived damage free.
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Payment methods
What do customers say about Move On?
Move On pulls in 95% positive reviews out of 694 verified ratings from multiple platforms, 4% negative, and 0% neutral.
What customers like most about Move On
- Respectful of property: Customers appreciated how carefully Move On's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Move On's attention to detail.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Move On.
- Professional and polite staff: Customers say the Move On's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Move On throughout the moving process.
Most common complaints about Move On
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Move On left some customers feeling in the dark.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Move On Reviews
Shannon Brockman, Google
Moving across country is no small feat, but Move On made it as seamless as possible. Incredibly respectful, communicative throughout the entire process, and careful with every piece that needed to be moved.
Kelly Stickelmaier, Google
The quote was fast and accurate, the movers arrived on time, protected our floors, walls and door frames. They moved everything efficiently and everything arrived damage free.
Alan Dyer, Google
They took great care of our furniture and other items. The communication was handled perfectly. Definitely would utilize Move On again.
Negative Move On Reviews
Carla Smiley, Google
While the experience with the move was well enough, be very aware that the fine print states that you are only to be reimbursed .60 cents per POUND.
Caroline Pierce, Google
The move was disappointing. I am still unpacking things and shocked by how poorly they were packed, even items that are clearly fragile or I had specifically asked to be handled with care.
Adam Hudson, Google
The overall service was not up to expectations. Communication needs improvement.
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Is Move On licensed & insured?
Yes. Move On is FMCSA-registered and inactive. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive | Oct 2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Move On's active status on the Tennessee licensed movers database.
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How moveBuddha rated Move On
Move On earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Nashville movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Move On | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Move On
Careful hands, happy customers, with a few serious warning signs. Across 694 reviews, 661 were positive, representing 95.2% of the feedback. Customers most often praised respectful treatment of property, careful wrapping and handling, friendly crews, polite professionalism, and clear updates. Many said Move On worked faster than estimated, protected floors and walls, and compared favorably with other movers on service, organization, and communication. Repeat customers and referrals from realtors also show strong trust. Negative feedback centers on damaged furniture or homes, missing or misplaced boxes, and slow or absent responses after claims. Some customers reported poor packing, longer-than-quoted jobs, and concerns about valuation limits. The strong positive pattern stands out, but damage and follow-up complaints show that service can fall short when a move has complications.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Move On cost?
Move On does not publish standard hourly rates or flat-fee pricing publicly. Movers in Nashville charge an average of $121/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Tennessee moving costs across all home sizes and service types, see our Tennessee moving cost guide.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does Move On compare to other Nashville movers?
Move On ranks alongside the top full-service movers in Nashville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Nashville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
97% | A- | ||
|
4.58 |
91% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.62 |
91% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.6 |
95% | C+ | ||
|
4.52 |
89% | A+ | ||
|
4.44 |
82% | A | ||
|
4.42 |
88% | A+ | ||
|
4.38 |
88% | C+ |
How Move On's ratings compare to other Nashville movers
Move On earns a higher-than-average Yelp rating (3.9/5) across the 98 movers analyzed in Nashville, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Move On | 3.9/5 | -- |
| Nashville movers | 3.2/5 | 98 movers |
| Tennessee movers | 3.0/5 | 181 movers |
Final verdict: Move On
Move On earns a 4.6/5 moveBuddha score, backed by 95% positive customer reviews across 694 verified reviews. Over 16 years in business, Move On has built a reputation for respectful of property and careful handling, making it worth a look for your Tennessee move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Move On
Why is Move On's Yelp rating lower than other sources?
Move On's 3.9/5 Yelp rating across 51 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
How long has Move On been in business?
Move On has been in business for 16 years, founded in 2010. The company is FMCSA-registered and inactive.
Does Move On offer piano moving?
Yes, Move On offers piano moving. That's a specialty only 38% of Nashville movers provide, compared to 41% nationally.
How does Move On's review score compare to other Tennessee movers?
Move On earns 95% positive customer reviews across 694 verified customer reviews. Its composite moveBuddha score is 4.6/5. That's above the 88% average among Nashville movers, and above the 89% Tennessee average.
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