The Armstrong Company Review 2026 (Mount Joy, PA)
Fact Checked by:
Positive
Reviews
91%
across 225 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
77
founded 1949
FMCSA
Status
Active
The Armstrong Company is a 4.6/5-rated Pennsylvania full-service mover, operating since 1949 (77 years in business). The Armstrong Company earns 91% positive reviews across 225 verified customer reviews. The company holds active FMCSA registration and operates 8 trucks. All ratings reflect moveBuddha's independent analysis.
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The Armstrong Company at a glance
- Track record: 77 years in business with 91% positive customer reviews (225 verified reviews)
- Scale: 8 trucks operating across Pennsylvania
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.66/5
- Quote accuracy: 4.14/5
The Armstrong Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 91% of Lancaster movers (85% nationally)
- Piano moving: A specialty offered by 76% of Lancaster movers (71% nationally)
What this The Armstrong Company review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 77 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 91% positive reviews across roughly 225 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.
Recent reviews
"The movers arrived on time, were careful with my furniture, very efficient, and really nice guys. Very happy the move went so well."
"From start to finish, this company was accommodating, professional, patient, and efficient. I would use them again in a heartbeat."
DOT number
Address
Payment methods
What do customers say about The Armstrong Company?
The Armstrong Company pulls in 91% positive reviews out of 225 verified ratings from multiple platforms, 8% negative, and 1% neutral.
What customers like most about The Armstrong Company
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
- Efficient service: Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at The Armstrong Company often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Hard-to-resolve claims: Customers found it difficult to file or finalize claims for damaged or lost items.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some The Armstrong Company clients.
Positive The Armstrong Company Reviews
"The movers arrived on time, were careful with my furniture, very efficient, and really nice guys. Very happy the move went so well."
"From start to finish, this company was accommodating, professional, patient, and efficient. I would use them again in a heartbeat."
"Sebastian's crew was fantastic! Prompt, fast, efficient, professional, friendly, coordinated like a ballet. Best move I ever had!"
Negative The Armstrong Company Reviews
"Hired Treier to move us...furniture scratched and nightstand up pretty bad and did not reassemble my chair or one bed correctly. Supervisor never called back."
"Damaged property. Claims manager did not want to assist with compensation until I notified her I would contact CEO. Still going back and forth with items destroyed during move."
Yelp
"Unauthorized charges were posted on my credit card without notice and it took several days to escalate the issue and receive credit for the fraudulent and unauthorized charges."
Neutral The Armstrong Company Reviews
"I had a great experience til my significant other discovered that one of his guns had gone missing from a chest that was not part of the move, but was pushed out of the way while placing my items. Police have been notified."
Yelp
"I had a great experience til my significant other discovered that one of his guns had gone missing from a chest that was not part of the move, but was pushed out of the way while placing my items. Police have been notified."
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Is The Armstrong Company licensed & insured?
Yes. The Armstrong Company is FMCSA-registered and active, operating under the legal name ARMSTRONG RELOCATION COMPANY OHIO LLC. The company runs 8 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/06/2026 |
| Fleet size | 8 power units | 07/06/2026 |
| Van line affiliation | Affiliated with a national van line | Sep 2026 |
Pennsylvania requires moving companies that transport household goods within the state to obtain a license from the Pennsylvania Public Utility Commission (PUC). Licenses are renewed every 1 to 2 years. You can verify The Armstrong Company's active status on the Pennsylvania licensed movers database.
The Armstrong Company locations
The Armstrong Company has 15 locations:
- The Armstrong Company (headquarters)
- Durham
- Atlanta
- Louisville
- Jackson
- Akron
- Tulsa
- Oklahoma City
- Memphis
- Houston
- Birmingham
- Huntsville
- Denver
- Madison
- Milwaukee
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How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.3/5 average among Lancaster movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Customers often call Armstrong Relocation the gold standard of moving. Out of 225 reviews analyzed, more than 90% featured positive feedback. Most praise the team's professionalism, attention to detail, speed, careful handling, and responsive communication. Crews consistently arrive on time, treat belongings and homes with respect, and finish quickly. Many note estimates are accurate, and several say Armstrong's pricing beats competitors. On the downside, a handful of customers report property damage and long waits for claim resolution. Some cite trouble reaching staff or unexpected extra costs. Compared with industry standards, Armstrong receives far fewer serious complaints, and its teams are routinely described as the most professional movers customers have hired. The company earns strong trust and repeat business, with negative feedback mostly centered on damage claims, rare billing issues, or isolated incidents of poor communication.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Pennsylvania move
$1,051 – $2,404
How does The Armstrong Company compare to other Lancaster movers?
The Armstrong Company ranks alongside the top full-service movers in Lancaster on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Lancaster movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
91% | A+ | ||
|
4.48 |
90% | A+ | ||
|
4.34 |
94% | A | ||
|
4.56 |
89% | N/A | ||
|
4.26 |
99% | A+ | ||
|
4.44 |
98% | A | ||
|
4.5 |
91% | C- | ||
|
4.42 |
74% | A+ | ||
|
4.44 |
97% | A+ | ||
|
4.48 |
80% | A+ |
How The Armstrong Company's ratings compare to other Lancaster movers
The Armstrong Company's Yelp rating (3.3/5) is in line with the average across the 34 movers analyzed in Lancaster, which carry an average Yelp rating of 3.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| The Armstrong Company | 3.3/5 | -- |
| Lancaster movers | 3.4/5 | 34 movers |
| Pennsylvania movers | 3.5/5 | 106 movers |
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.6/5 moveBuddha score, backed by 91% positive customer reviews across 225 verified reviews. Over 77 years in business and 8 trucks operating across Pennsylvania, The Armstrong Company has built a reputation for professional and polite staff and careful handling, making it worth a look for your Pennsylvania move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about The Armstrong Company
Is The Armstrong Company a legitimate, licensed mover?
Yes, The Armstrong Company is FMCSA-registered and active, operating 8 trucks. You can verify their licensing status on the Pennsylvania state regulator database.
How does The Armstrong Company's review score compare to other Pennsylvania movers?
The Armstrong Company earns 91% positive customer reviews across 225 verified customer reviews. Its composite moveBuddha score is 4.6/5. That's above the 89% average among Lancaster movers, and above the 85% Pennsylvania average.
Why is The Armstrong Company's Yelp rating lower than other sources?
The Armstrong Company's 3.3/5 Yelp rating across 13 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does The Armstrong Company offer?
The Armstrong Company is a full-service mover operating in Pennsylvania. The company operates 8 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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