The Armstrong Company Review
Fact Checked by:
Positive Reviews
79%
across 63 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
40
founded 1986
FMCSA Status
Active
The Armstrong Company is a 4.4/5-rated Mississippi full-service mover, operating since 1986 (40 years in business). The Armstrong Company earns 79% positive reviews across 63 verified customer reviews. The company holds active FMCSA registration and operates 8 trucks. All ratings reflect moveBuddha's independent analysis.
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The Armstrong Company at a glance
- Track record: 40 years in business with 79% positive customer reviews across 63 verified reviews.
- Scale: 8 trucks operating across Mississippi
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Good communication
Efficient service
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 40 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 79% positive reviews across roughly 63 total reviews, with an average Yelp rating of 3.6.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.
Recent reviews
"Worked with a crew out of Dallas-Three on the move out, two on the move in. Could not be more impressed! Professional, clean, thorough. Protected carpet and floors from rain wet wheels on dolly too. My framed pictures came out in perfect condition."
"Let me start off how great their customer service is. They answered every question I could think of promptly and courteously. The guys were super personable, friendly and extremely hard working."
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What do customers say about The Armstrong Company?
Across 63 verified customer reviews from multiple platforms, 79% are positive, 19% are negative, and 2% are neutral.
What customers like most about The Armstrong Company
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
- Efficient service: Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some The Armstrong Company clients.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive The Armstrong Company Reviews
Yelp
"Worked with a crew out of Dallas-Three on the move out, two on the move in. Could not be more impressed! Professional, clean, thorough. Protected carpet and floors from rain wet wheels on dolly too. My framed pictures came out in perfect condition."
"Let me start off how great their customer service is. They answered every question I could think of promptly and courteously. The guys were super personable, friendly and extremely hard working."
"I used Armstrong relocation services for my recent corporate move. Excellent experience at all levels. Julie was responsive, communicative, and facilitated all activities. Packing done well. Minimal issues with broken items. Loading, unloading of the truck was done well."
Negative The Armstrong Company Reviews
Yelp
"We hired them to move my mom from Jackson MS. to California. The salesman quoted one price; by the time the van got to California, $4000 more was added. Charged shuttle fee, never notified of extra charges. Beware."
"Watched ALL of our boxes be slid down the stairs on a slide made of cardboard. Some boxes and bins tumbled and busted, with contents thrown everywhere. Multiple broken items. Claims process denied coverage."
"First, the man who did our estimate was a poor judge of how much we had to move. Movers verbally insulted us and cursed us both in our old house and new house. Claims process was hands-off and nothing was considered in our favor."
Is The Armstrong Company licensed & insured?
Yes. The Armstrong Company holds active FMCSA registration under the legal name ARMSTRONG RELOCATION COMPANY OHIO LLC. They operate 8 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/09/2026 |
| Fleet size | 8 power units | 05/09/2026 |
| FMCSA inspections | 0 total inspections | 05/09/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Like in many other states, movers in Mississippi are regulated by the Mississippi Department of Transportation (MDOT). When considering hiring a local mover, you’ll want to check that they have an up-to-date MSPC Number. If they do, it means that they’re authorized to move household goods within the state. You can verify The Armstrong Company's active status on the Mississippi licensed movers database.
The Armstrong Company locations
The Armstrong Company has 15 locations:
- The Armstrong Company (headquarters)
- Durham
- Atlanta
- Louisville
- Akron
- Tulsa
- Oklahoma City
- Lancaster
- Memphis
- Houston
- Birmingham
- Huntsville
- Denver
- Madison
- Milwaukee
How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Armstrong Relocation receives high marks from most clients for professionalism, attentive care, and skilled, helpful movers. Out of 63 pieces of customer feedback, 79% were positive. Many highlighted efficient handling, strong communication, and careful treatment of belongings. Several families noted booking was simple and coordination smooth, setting Armstrong ahead of typical moving services. Negative input, making up 19%, focused largely on instances of item damage, surprise charges, and some unfriendly crew experiences. Complaints of inconsistent packing quality and unexpected costs occur less often but represent the most significant drawbacks. Compared to industry standards, Armstrong stands out for its reliable, courteous staff but lags in guaranteeing flawless item safety and fully transparent billing.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Mississippi moving costs across all home sizes and service types, see our Mississippi moving cost guide.
How does The Armstrong Company compare to other Jackson movers?
The Armstrong Company ranks alongside the top full-service movers in Jackson on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jackson movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
79% | A+ | ||
4.16 |
95% | A+ | ||
|
3.88 |
38% | N/A |
How The Armstrong Company's ratings compare to other Jackson movers
The Armstrong Company's Yelp rating (3.6/5) is in line with the average across the 6 movers analyzed in Jackson, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| The Armstrong Company | 3.6/5 | -- |
| Jackson movers | 3.3/5 | 6 movers |
| Mississippi movers | 3.3/5 | 22 movers |
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.4/5 moveBuddha score with 79% positive customer reviews across 63 verified reviews. With 40 years in business and 8 trucks operating across Mississippi, The Armstrong Company is a solid option to consider for Mississippi moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about The Armstrong Company
Is The Armstrong Company a legitimate, licensed mover?
Yes. The Armstrong Company holds active FMCSA registration. The company operates 8 trucks. You can verify their licensing status on the Mississippi state regulator database.
How does The Armstrong Company's review score compare to other Mississippi movers?
The Armstrong Company earns 79% positive customer reviews across 63 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does The Armstrong Company offer?
The Armstrong Company is a full-service mover operating in Mississippi. The company operates 8 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does The Armstrong Company require a deposit?
Deposit requirements for The Armstrong Company depend on the type and timing of your move. Most Mississippi full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has The Armstrong Company been in business?
The Armstrong Company has been in business for 40 years, founded in 1986. The company holds active FMCSA registration.
Is The Armstrong Company associated with a van line?
Yes. The Armstrong Company is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Jackson moving company?
To pick the best Jackson mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking The Armstrong Company?
Compare The Armstrong Company's quote against other top Mississippi movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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