The Armstrong Company review 2026 (Madison, MS)
In business since 1985 · Updated
The Armstrong Company, a Madison, MS moving company, ranks #2 of 42 movers in Mississippi, with a moveBuddha rating of 4.42/5. It is one of the 10 top-ranked movers in Mississippi.
82% of The Armstrong Company's 76 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves unprepared crews.
In business since 1985, The Armstrong Company holds active FMCSA registration (USDOT #1925341) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Armstrong Company measures up
Across 76 reviews, The Armstrong Company in Madison, MS is rated 4.5/5 on Google (217 reviews) and 3.6/5 on Yelp (7 reviews), and has an A+ rating from the Better Business Bureau.
The Armstrong Company ranks #2 out of 42 movers in Mississippi with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.4
- Review quality
- 4.2
Google rating
Based on 217 reviews
Yelp rating
Based on 7 reviews
Better Business Bureau
Based on BBB profile
Is The Armstrong Company moveBuddha Certified?
The Armstrong Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Armstrong Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The Armstrong Company?
Out of 76 verified reviews, 82% of customers left a positive review about The Armstrong Company in Madison, MS. 17.1% of reviews are negative and 1.3% are neutral. The Armstrong Company matches the average Mississippi moving company's positive review percentage (82% vs the Mississippi state average of 82%).
- Positive81.6%(62)
- Neutral1.3%(1)
- Negative17.1%(13)
Based on 76 reviews across Google, Yelp, and other review sites.
What customers like about The Armstrong Company
Consistency and follow-up
Reviewers liked that The Armstrong Company stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
Respectful of property
Customers appreciated how carefully The Armstrong Company's team maneuvered furniture through tight spaces without damaging walls or floors.
Professional and polite staff
Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Armstrong stepped up when they inherited a difficult situation, showing compassion, professionalism, accountability, and genuine concern. The delivery crew treated us like people, not another shipment number.”
Charles PeoplesVerified ReviewerGoogle“Terri and Jermaine made sure we were set up for a successful move, while Thomas and his crews were incredible movers. They took great care to protect our belongings.”
Alan CroweVerified ReviewerGoogle“They estimated $5,000 and promised to refund any overpayment. About two weeks after the move, a $1,000 refund was mailed back. Hard workers. Great integrity.”
Francis SpringerVerified ReviewerGoogle“A team member came out to assess cost right away. One week later my belongings were delivered on time, with good communication throughout the process. I would use them again.”
YelpVerified Reviewer “The movers were personable, friendly, and extremely hard working. We had to tell both the packers and unloaders to take breaks because they worked like machines in the heat.”
GoogleVerified Reviewer
Most common complaints about The Armstrong Company
Crew arrived unprepared
There were complaints about movers showing up late or without necessary supplies.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some The Armstrong Company clients.
What negative reviewers say
“The crew showed up with two tiny box trucks, ran out of blankets, had no mattress boxes, and lacked the dolly needed for a gun safe. Half our belongings were moved.”
GoogleVerified Reviewer “Boxes tumbled down the stairs, plastic bins shattered, the grandfather clock stopped working, and several other items arrived broken. The TV also failed after being poorly boxed.”
GoogleVerified Reviewer “The salesman quoted one price, but $4,000 was added by delivery. We were charged a shuttle fee even though the driver did not try to reach the storage unit.”
YelpVerified Reviewer “We booked four months ahead and were promised delivery within an eight-day window. No one called about the delay; we had to call daily for updates while paying for meals and a hotel.”
GoogleVerified Reviewer “A third-party washing-machine service cost $850, with another $550 requested for removal. The company first charged over $13,000, then lowered it to $8,500, and never provided weight tickets.”
GoogleVerified Reviewer
The Armstrong Company
4.42Madison, MSSince 1985
Save more than 30% on average by comparing movers before you book.
The Armstrong Company
4.42
Madison, MS · Since 1985
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Madison.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Armstrong Company offer?
The Armstrong Company takes on small moves, senior moves, and commercial moves, alongside packing and unpacking.
Services offered
Is The Armstrong Company licensed and insured?
Federally licensed, operating authority active
US DOT 1925341 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, The Armstrong Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 1925341, as ARMSTRONG RELOCATION COMPANY OHIO LLC, and its operating status is currently active. It also holds a Mississippi intrastate license, number 1925341.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Armstrong Company holds. Ask for a certificate of insurance before you book.
- State license number
- 1925341Issued by Mississippi. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ARMSTRONG RELOCATION COMPANY OHIO LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 8Power units reported to the FMCSA
- Miles driven
- 18,900Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does The Armstrong Company cost?
The Armstrong Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Mississippi, you can expect to pay approximately $86/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Mississippi moving companies similar to The Armstrong Company typically bill the amounts below using a $86/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Armstrong Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Mississippi moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Armstrong Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
The Armstrong Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
The Armstrong Company also offers discounts on request. It also lists: Cash-back home sale/purchase options. Ask what you qualify for and how much you could save before you book.
How The Armstrong Company compares with other local movers
With a moveBuddha score of 4.42 out of 5, The Armstrong Company places first when ranked against the four top-rated movers near Madison, 0.16 points ahead of My Two Movers. Where The Armstrong Company pulls ahead is website: it has the highest website score in the group.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | The Armstrong CompanyThis mover · ranks #1 | 4.42 | 76 | 4.5 | 3.6 | A+ |
| 2 | My Two MoversFlowood | 4.26 | 129 | 4.8 | 5.0 | A+ |
| 3 | McCorquodale TransferJackson | 4.06 | 17 | 4.2 | 1.0 | A+ |
| 4 | College Hunks Hauling JunkClinton | 4.00 | 228 | 4.9 | — | — |
| 5 | The Quality GroupJackson | 3.58 | 2 | — | — | A+ |
How does The Armstrong Company compare to other Mississippi movers?
- moveBuddha score#2 of 42(better than average)
4.42vs 3.75 avg
The Armstrong Company scores 4.42, above the Mississippi average of 3.75, and ranks #2 of 42 Mississippi movers.
- Positive reviews#17 of 42(level with average)
82%vs 82% avg
The Armstrong Company has 82% positive reviews, in line with the Mississippi average of 82%, and ranks #17 of 42 Mississippi movers.
- Negative reviews#18 of 42(worse than average)
17%vs 14% avg
The Armstrong Company has 17% negative reviews, above the Mississippi average of 14%, and ranks #18 of 42 Mississippi movers. A lower percentage is better.
- Reviews analyzed#12 of 42(worse than average)
76vs 155 avg
The Armstrong Company has 76 reviews analyzed, below the Mississippi average of 155, and ranks #12 of 42 Mississippi movers.
- Yelp rating#6 of 42(better than average)
3.6vs 3.1 avg
The Armstrong Company has a Yelp rating of 3.6, above the Mississippi average of 3.1, and ranks #6 of 42 Mississippi movers.
- BBB rating#1 of 42(better than average)
A+vs A avg
The Armstrong Company has a BBB rating of A+, above the Mississippi average of A, and ranks #1 of 42 Mississippi movers.
- Years in business#2 of 42(better than average)
41 yearsvs 22 years avg
The Armstrong Company has been in business for 41 years, above the Mississippi average of 22 years, and ranks #2 of 42 Mississippi movers.
| Metric | This moverThe Armstrong Company | Mississippi avg | Mississippi rank | Difference |
|---|---|---|---|---|
| moveBuddha score#2 of 42 in Mississippi | 4.42 | 3.75 | #2 of 42 | +0.67(better than average) |
| Positive reviews#17 of 42 in Mississippi | 82% | 82% | #17 of 42 | ±0 pts |
| Negative reviewsLower is better#18 of 42 in Mississippi | 17% | 14% | #18 of 42 | +3 pts(worse than average) |
| Reviews analyzed#12 of 42 in Mississippi | 76 | 155 | #12 of 42 | −79(worse than average) |
| Yelp ratingBased on only 7 reviews#6 of 42 in Mississippi | 3.6 | 3.1 | #6 of 42 | +0.5(better than average) |
| BBB rating#1 of 42 in Mississippi | A+ | A | #1 of 42 | +1 step(better than average) |
| Years in business#2 of 42 in Mississippi | 41 years | 22 years | #2 of 42 | +19(better than average) |
Compared with 42 Mississippi movers with moveBuddha profiles. Rank #1 is the best in Mississippi.
The Armstrong Company
4.42Madison, MSSince 1985
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Madison.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Armstrong Company
4.42
Madison, MS · Since 1985
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.42/5 moveBuddha Score and ranks #2 among Mississippi movers, with 82% positive feedback across 76 customer reviews.
Customers consistently praise its consistency and follow-up and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 8 trucks and a track record dating to 1985, it has more history than the average Mississippi mover, and the most common complaint is unprepared crews.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Mississippi moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Armstrong Company
- Phone
- (601) 856-8504
Other Armstrong Company locations
- Alabaster, AL
- Birmingham, AL
- Huntsville, AL
- Mira Loma, CA
- Union City, CA
- West Sacramento, CA
- Denver, CO
- Pompano Beach, FL
- Atlanta, GA
- Lombard, IL
- Louisville, KY
- Kenner, LA
- Canton, MA
- Madison, MS
- Durham, NC
- Randolph, NJ
- Akron, OH
- Broken Arrow, OK
- Oklahoma City, OK
- Mount Joy, PA
- Collegedale, TN
- La Vergne, TN
- Memphis, TN
- Houston, TX
- Schertz, TX
- Madison, WI
- Waukesha, WI
Helpful Mississippi moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.