Good Guys Moving & Delivery Review
Positive Reviews
94%
across 245 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
13
founded 2013
FMCSA Status
Active
Conditional rating
Good Guys Moving & Delivery is a 4.7/5-rated Tennessee full-service mover, operating since 2013 (13 years in business). Good Guys Moving & Delivery earns 94% positive reviews across 245 verified customer reviews. The company holds active FMCSA registration with a conditional safety rating and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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Good Guys Moving & Delivery at a glance
- Track record: 13 years in business with 94% positive customer reviews across 245 verified reviews.
- Scale: 5 trucks operating across Tennessee
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
What do customers say about Good Guys Moving & Delivery ?
Across 245 verified customer reviews from multiple platforms, 94% are positive, 5% are negative, and 1% are neutral.
What customers like most about Good Guys Moving & Delivery
- Efficient service: Many customers praise Good Guys Moving & Delivery for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Good Guys Moving & Delivery 's attention to detail.
- Professional and polite staff: Customers say the Good Guys Moving & Delivery 's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Good Guys Moving & Delivery throughout the moving process.
- Highly recommended: Many reviewers said they would recommend Good Guys Moving & Delivery to friends and family without hesitation.
Most common complaints about Good Guys Moving & Delivery
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Good Guys Moving & Delivery Reviews
"These guys were absolutely amazing all the way around. Showed up on time and were quick and efficient. Everything packed well and arrived without a scratch. Transparent pricing with zero added fees. Highly recommended!"
Tina Bowen, Google
"The entire process was smooth, professional, and stress-free. Communication was clear throughout, and the movers exceeded our expectations. Best moving experience we’ve had. I can confidently recommend Good Guys."
"They took great care with my belongings, were efficient, and very polite. The price was good too! I’d highly recommend them to anyone looking for movers!"
Negative Good Guys Moving & Delivery Reviews
Yelp
"A good friend trusted this company and had her 70 inch TV broken during the move. She is still trying to get them to replace it as promised."
"Damage to our dryer and piano. They promised to 'make it right' but stopped returning calls or emails. No response for 18 months. Very disappointing."
"The driver was exceptionally rude and refused to deliver our refrigerator inside the house, leaving it on the porch. Refused to give his name and mocked us."
Neutral Good Guys Moving & Delivery Reviews
Yelp
"Nice folks, but a lot of scratches and nicks in furniture. Moving took two days, made it pricey. Not using again for next move."
Yelp
"Good Guys offered a good price, but items marked 'fragile' were crushed and several were scratched. Crew worked hard, but didn’t protect everything well."
Is Good Guys Moving & Delivery licensed & insured?
Yes. Good Guys Moving & Delivery holds active FMCSA registration under the legal name GOOD GUYS MOVING & DELIVERY LLC. The company holds a conditional safety rating from the FMCSA. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/24/2026 |
| Safety rating | Conditional | 04/24/2026 |
| Fleet size | 5 power units | 04/24/2026 |
| FMCSA inspections | 0 total inspections | 04/24/2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Good Guys Moving & Delivery 's active status on the Tennessee licensed movers database.
How moveBuddha rated Good Guys Moving & Delivery
Good Guys Moving & Delivery earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Good Guys Moving & Delivery | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Good Guys Moving & Delivery
Customers describe Good Guys Moving & Delivery as one of the most dependable options in the Chattanooga region, with 94% of 245 feedback entries praising efficient service, careful handling of belongings, and courteous, professional movers. Shoppers appreciate consistent, clear communication from booking to follow-up, often noting the team's promptness and willingness to go above and beyond—including challenging moves and busy schedules. Many recommend Good Guys to friends and family, citing seamless, damage-free moves and transparent pricing. On the downside, some negative experiences focus on items arriving damaged, drivers acting rudely, or incidents of delayed or missed deliveries. Damage cases are often linked with perceived unhelpfulness or poor complaint resolution. While such problems are rare compared to the glowing majority, customers with valuable or sentimental belongings may want extra assurances. Relative to others, Good Guys earns notably higher marks for both efficiency and care, but a small minority highlight issues in damage response and professionalism during certain deliveries.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Good Guys Moving & Delivery cost?
Good Guys Moving & Delivery does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Good Guys Moving & Delivery compare to other Chattanooga movers?
Good Guys Moving & Delivery ranks alongside the top full-service movers in Chattanooga on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chattanooga movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 94% | A+ | |||
| 76% | A+ | |||
| 93% | A | |||
| 89% | F | |||
| 85% | F | |||
| 98% | N/A | |||
| 99% | A+ |
How Good Guys Moving & Delivery 's ratings compare to other Chattanooga movers
Good Guys Moving & Delivery earns a higher-than-average Yelp rating (4.3/5) across the 6 movers analyzed in Chattanooga, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Good Guys Moving & Delivery | 4.3/5 | -- |
| Chattanooga movers | 3.1/5 | 6 movers |
| Tennessee movers | 3.0/5 | 70 movers |
Final verdict: Good Guys Moving & Delivery
Good Guys Moving & Delivery earns a 4.7/5 moveBuddha score with 94% positive customer reviews across 245 verified reviews. With 13 years in business and 5 trucks operating across Tennessee, Good Guys Moving & Delivery is a solid option to consider for Tennessee moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Good Guys Moving & Delivery
Is Good Guys Moving & Delivery a legitimate, licensed mover?
Yes. Good Guys Moving & Delivery holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the Tennessee state regulator database.
How does Good Guys Moving & Delivery 's review score compare to other Tennessee movers?
Good Guys Moving & Delivery earns 94% positive customer reviews across 245 verified customer reviews. Its composite moveBuddha score is 4.7/5.
What services does Good Guys Moving & Delivery offer?
Good Guys Moving & Delivery is a full-service mover operating in Tennessee. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Good Guys Moving & Delivery require a deposit?
Deposit requirements for Good Guys Moving & Delivery depend on the type and timing of your move. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Good Guys Moving & Delivery been in business?
Good Guys Moving & Delivery has been in business for 13 years, founded in 2013. The company holds active FMCSA registration.
How do I choose the right Chattanooga moving company?
To pick the best Chattanooga mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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