People-Move Moving review 2026 (Louisville, KY)

What do customers say about People-Move Moving?

Out of 869 verified reviews, 92% of customers left a positive review about People-Move Moving in Louisville, KY. 7% of reviews are negative and 0.9% are neutral. People-Move Moving matches the average Kentucky moving company's positive review percentage (92% vs the Kentucky state average of 92%).

What customers like about People-Move Moving

• Quick response times

  Customer support at People-Move Moving was often noted for responding to questions or concerns almost immediately

• Quick moving process

  The team at People-Move Moving often gets the job done faster than expected, saving clients time.

• Helpful movers

  Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

• Efficient service

  Many customers praise People-Move Moving for completing moves smoothly and with minimal downtime.

• Respectful of property

  Customers appreciated how carefully People-Move Moving's team maneuvered furniture through tight spaces without damaging walls or floors.

What positive reviewers say

• “We have used this company to move twice. They are simply the best! Great guys with good manners, helpful, quick, and efficient. I highly recommended People-Move Moving!!”

• “Shawn was super responsive, clear about quotes, and friendly. We received a reminder the day before and a text when the movers were on the way; the move took barely two hours.”

• “Calling them and setting things up was a breeze. The guy on the phone was super friendly and helpful. They got all our furniture across Etown in one trip. Nothing broke.”

• “They were very nice and speedy. They showed up on time. They got all of our stuff inside, including two flights of stairs, without damage. They even finished early.”

• “Eric and Yonani were on time and moved everything with great care and efficiency. I highly recommend them for moving your household!”

What mixed reviewers say

• “Despite the loaders' great effort, quite a bit of furniture was left over. I had to rent a U-Haul, drive myself, and pay for an extra unloading day.”

• “The movers were fantastic and did a great job. The company assigned the wrong city, arrived late, and stopped communicating for most of the day.”

• “The movers were quick and careful with furniture and boxes, but they could not move my refrigerator after hours of trying. I would use them again, except for appliances.”

• “The movers did decent work, but they got lost twice and communication required three-way calls because they spoke little English. Both moves went over time.”

• “The team communicated well and worked efficiently, but a dresser knob went missing, boxes were stacked on fragile boxes, and the new floor was damaged.”

Most common complaints about People-Move Moving

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Unprofessional behavior

  Complaints included movers using foul language, showing up late, or acting inappropriately.

• Lack of communication

  Poor or inconsistent updates from People-Move Moving left some customers feeling in the dark.

What negative reviewers say

• “All of my furniture was damaged. I specifically asked for my couch, bed frame, and mattress to be wrapped. Not only was nothing wrapped, it was dragged across the ground.”

• “Scheduled a moving date weeks in advance, but they assigned a crew from the wrong city twice. Nearly five hours later, we were still waiting, with no proactive status update or answered calls.”

• “Very disappointed in this company. Seems the left hand doesn't know what the right hand is doing. Very rude employees. Damaged some of our furniture.”

• “There was a severe lack of communication on your company's part. The move was underestimated, and I had to negotiate the final price.”

• “All boxes were damaged, and heavy boxes were stacked on fragile ones. The crew also packed inefficiently, requiring repacking at the origin.”