Bellhop Moving review 2026 (Durham, NC)
In business since 2011 · Updated
Bellhop Moving is a Durham, NC mover ranked #5 of 8 Durham movers and #49 of 313 in North Carolina with a 4.36/5 rating.
70% of Bellhop Moving's 114 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves damage to items.
In business since 2011, Bellhop Moving holds active FMCSA registration (USDOT #2878240). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Bellhop Moving measures up
Across 114 reviews, Bellhop Moving in Durham, NC is rated 4.1/5 on Google (83 reviews) and 3.1/5 on Yelp (33 reviews), and has an F rating from the Better Business Bureau.
Bellhop Moving ranks #49 out of 313 movers in North Carolina with a moveBuddha Score of 4.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.36.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.2
Google rating
Based on 83 reviews
Yelp rating
Based on 33 reviews
Better Business Bureau
Based on BBB profile
Is Bellhop Moving moveBuddha Certified?
Bellhop Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Bellhop Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Bellhop Moving?
Out of 114 verified reviews, 70% of customers left a positive review about Bellhop Moving in Durham, NC. 29.8% of reviews are negative. Bellhop Moving has a 21% lower positive review percentage than the average North Carolina moving company (70% vs the North Carolina state average of 91%).
- Positive70.2%(80)
- Negative29.8%(34)
Based on 114 reviews across Google, Yelp, and other review sites.
What customers like about Bellhop Moving
Quick moving process
The team at Bellhop Moving often gets the job done faster than expected, saving clients time.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Bellhop Moving.
Efficient service
Many customers praise Bellhop Moving for completing moves smoothly and with minimal downtime.
Quick response times
Customer support at Bellhop Moving was often noted for responding to questions or concerns almost immediately
Respectful of property
Customers appreciated how carefully Bellhop Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“They arrived on time and worked quickly and efficiently. I had had no problems with the move; it went smoothly and was a breeze.”
YelpVerified Reviewer “Movers were friendly and professional. The guys were patient while we figured out furniture placement and got a large bedroom set up two flights of stairs. Great service from start to finish.”
NatashaVerified ReviewerGoogle“My team did an excellent job. They communicated before arriving, arrived promptly, handled our furniture and boxes with care, and were very friendly and helpful.”
Theresa PulyerVerified ReviewerGoogle“No hidden fees or surprises. The three-person crew was punctual, professional, efficient, and the rates were more reasonable than other local companies.”
Marilyn MooreVerified ReviewerGoogle
Most common complaints about Bellhop Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from Bellhop Moving.
Broken promises
Customers noted instances where Bellhop Moving failed to deliver on services that were initially guaranteed.
What negative reviewers say
“All my big furniture is now scratched, dented, or damaged, and the movers dropped furniture off the truck, leaving a grapefruit-size hole in my bookshelf. Customer service has been terrible.”
YelpVerified Reviewer “Fifteen minutes before the scheduled start, I was told there was no truck. Six hours later, a truck and one mover arrived instead of three. The service was unreliable.”
YelpVerified Reviewer “They promised a $57.25 refund in a Google review response, but the promise was not fulfilled. The pricing was deceptive, and furniture and flooring were damaged.”
Youfei ChangVerified ReviewerGoogle“The movers never showed on moving day, gave no notification, and offered no guarantee of a reschedule. The manager did not seem concerned.”
rhonda levyVerified ReviewerGoogle
Bellhop Moving
4.36Durham, NCSince 2011
Save more than 30% on average by comparing movers before you book.
Bellhop Moving
4.36
Durham, NC · Since 2011
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Bellhop Moving, then see how it compares with other top-rated movers in Durham.
Compare prices side by side
See where Bellhop Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Bellhop Moving offer?
Bellhop Moving offers packing, unpacking, and packing materials, plus storage.
Services offered
Is Bellhop Moving licensed and insured?
Federally licensed, operating authority active
US DOT 2878240 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Bellhop Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 2878240, as BELLHOP INC, and its operating status is currently active. It also holds a North Carolina intrastate license, number 009668291C.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Bellhop Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 009668291CIssued by North Carolina. Covers moves within the state, which the FMCSA does not
- Registered legal name
- BELLHOP INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 0Power units reported to the FMCSA
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Bellhop Moving cost?
Bellhop Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in North Carolina, you can expect to pay approximately $124/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service North Carolina moving companies similar to Bellhop Moving typically bill the amounts below using a $124/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Bellhop Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service North Carolina moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Bellhop Moving offer?
- Accepts
- Credit Cards
- Deposit
- Required to book
- Discounts
- Mover’s own offer
Bellhop Moving accepts credit cards. A deposit is required to book. Bellhop Moving's terms: The homepage advertises booking with $0 down, while the Durham policy references a previously collected 10% deposit. Terms authorize a credit or debit card charge or hold up to the full estimated amount.
Bellhop Moving also offers discounts on request. It also lists: Fall moving discounts are advertised; promotional offers and discounts may also be issued at Bellhop's discretion. Ask what you qualify for and how much you could save before you book.
How Bellhop Moving compares with the top 7 Durham movers
With a moveBuddha score of 4.36 out of 5, Bellhop Moving places fifth when ranked against the seven top-scoring movers in Durham, 0.14 points behind Athens Moving Experts and just ahead of The Armstrong Company. Bellhop Moving's score rests on 114 reviews, fewer than any of the seven. Where Bellhop Moving falls behind is quote accuracy, with a quote accuracy score that trails five of the seven.
The seven highest-scoring local movers near Durham, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Miracle MoversRaleigh | 4.56 | 925 | 4.7 | 2.3 | B |
| 2 | Truckin' Movers CorporationDurham | 4.52 | 341 | 4.9 | 4.2 | A+ |
| 3 | TWO MEN AND A TRUCKDurham | 4.50 | 1,665 | 4.7 | 2.1 | A+ |
| 4 | Athens Moving ExpertsRaleigh | 4.50 | 1,494 | 4.9 | 3.9 | A+ |
| 5 | Bellhop MovingThis mover · ranks #5 | 4.36 | 114 | 4.1 | 3.1 | F |
| 6 | The Armstrong CompanyDurham | 4.34 | 214 | 4.4 | 2.9 | A+ |
| 7 | Dogwood Moving CompanyRaleigh | 4.28 | 2,674 | 5.0 | 4.7 | A+ |
| 8 | J.E. Ladd & Son TransferDurham | 4.14 | 159 | 5.0 | 4.7 | A+ |
How does Bellhop Moving compare to other North Carolina movers?
- moveBuddha score#49 of 313(better than average)
4.36vs 3.71 avg
Bellhop Moving scores 4.36, above the North Carolina average of 3.71, and ranks #49 of 313 North Carolina movers.
- Positive reviews#237 of 313(worse than average)
70%vs 91% avg
Bellhop Moving has 70% positive reviews, below the North Carolina average of 91%, and ranks #237 of 313 North Carolina movers.
- Negative reviews#240 of 313(worse than average)
30%vs 8% avg
Bellhop Moving has 30% negative reviews, above the North Carolina average of 8%, and ranks #240 of 313 North Carolina movers. A lower percentage is better.
- Reviews analyzed#145 of 313(worse than average)
114vs 369 avg
Bellhop Moving has 114 reviews analyzed, below the North Carolina average of 369, and ranks #145 of 313 North Carolina movers.
- Yelp rating#68 of 313(worse than average)
3.1vs 3.4 avg
Bellhop Moving has a Yelp rating of 3.1, below the North Carolina average of 3.4, and ranks #68 of 313 North Carolina movers.
- BBB rating#101 of 313(worse than average)
Fvs A- avg
Bellhop Moving has a BBB rating of F, below the North Carolina average of A-, and ranks #101 of 313 North Carolina movers.
- Years in business#62 of 313(worse than average)
15 yearsvs 25 years avg
Bellhop Moving has been in business for 15 years, below the North Carolina average of 25 years, and ranks #62 of 313 North Carolina movers.
| Metric | This moverBellhop Moving | North Carolina avg | North Carolina rank | Difference |
|---|---|---|---|---|
| moveBuddha score#49 of 313 in North Carolina | 4.36 | 3.71 | #49 of 313 | +0.65(better than average) |
| Positive reviews#237 of 313 in North Carolina | 70% | 91% | #237 of 313 | −21 pts(worse than average) |
| Negative reviewsLower is better#240 of 313 in North Carolina | 30% | 8% | #240 of 313 | +22 pts(worse than average) |
| Reviews analyzed#145 of 313 in North Carolina | 114 | 369 | #145 of 313 | −255(worse than average) |
| Yelp ratingBased on only 33 reviews#68 of 313 in North Carolina | 3.1 | 3.4 | #68 of 313 | −0.3(worse than average) |
| BBB rating#101 of 313 in North Carolina | F | A- | #101 of 313 | −10 steps(worse than average) |
| Years in business#62 of 313 in North Carolina | 15 years | 25 years | #62 of 313 | −10(worse than average) |
Compared with 313 North Carolina movers with moveBuddha profiles. Rank #1 is the best in North Carolina.
Bellhop Moving
4.36Durham, NCSince 2011
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Bellhop Moving, then see how it compares with other top-rated movers in Durham.
Compare prices side by side
See where Bellhop Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Bellhop Moving
4.36
Durham, NC · Since 2011
Final verdict: Bellhop Moving
Bellhop Moving earns a 4.36/5 moveBuddha Score and ranks #5 among Durham movers, with 70% positive feedback across 114 customer reviews.
Customers consistently praise its quick moving process and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 2011, it has less history than the average North Carolina mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your North Carolina moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Bellhop Moving
- Phone
- (919) 246-4318
- Website
- getbellhops.com
Other Bellhop Moving locations
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- Overland Park, KS
- Louisville, KY
- New Orleans, LA
- Baltimore, MD
- Baltimore, MD
- Detroit, MI
- Minneapolis, MN
- Saint Paul, MN
- Kansas City, MO
- St. Louis, MO
- Chapel Hill,, NC
- Charlotte, NC
- Raleigh, NC
- Omaha, NE
- Las Vegas, NV
- New York, NY
- Cincinnati, OH
- Cleveland, OH
- Columbus, OH
- Portland, OR
- Philadelphia, PA
- Pittsburgh, PA
- Knoxville, TN
- Murfreesboro, TN
- Austin, TX
- Dallas, TX
- Fort Worth, TX
- Houston, TX
- San Antonio, TX
- Richmond, VA
- Seattle, WA
Helpful North Carolina moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.