Flex Moving & Storage review 2026 (Austin, TX)
In business since 2022 · Updated
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Flex Moving & Storage is a moveBuddha Certified mover based in Austin, TX, ranked #23 of 26 Austin movers and #127 of 822 in Texas with a 4.36/5 rating.
84% of Flex Moving & Storage's 357 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves unexpected charges.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #4260615) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 357 reviews, Flex Moving & Storage in Austin, TX is rated 3.9/5 on Yelp (18 reviews) and 4.5/5 on Google (12 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #127 out of 822 movers in Texas with a moveBuddha Score of 4.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.36.
- Review quality
- 5.0
- Customer service
- 5.0
- Brand
- 4.5
- Industry experience
- 4.4
- Website
- 4.0
Google rating
Based on 12 reviews
Yelp rating
Based on 18 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 357 verified reviews, 84% of customers left a positive review about Flex Moving & Storage in Austin, TX. 14% of reviews are negative and 1.7% are neutral. Flex Moving & Storage has a 5% lower positive review percentage than the average Texas moving company (84% vs the Texas state average of 89%).
- Positive84.3%(301)
- Neutral1.7%(6)
- Negative14%(50)
Based on 357 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“I had to find movers and packing quickly, Flex was able to make it happen. They got my things in a timely manner, and the workers were very nice despite issues coming on post.”
Chrissy H.Verified ReviewerYelp“Zach was helpful and responsive, the crew arrived on time, worked very fast, and covered furniture well. Not a single scratch, and nothing was broken.”
YelpVerified Reviewer “The movers were very patient and understanding when it came to my needs. They were on time and in about two hours we were done.”
YelpVerified Reviewer “Joel was professional, organized, and communicated clearly throughout the process. Carlos and Diego were hardworking, respectful, and careful with all of my belongings.”
Natasha RodriguezVerified ReviewerGoogle“The entire team made what was a stressful situation flow more smoothly. They were friendly, helpful, and operated with skill and care.”
YelpVerified Reviewer
What mixed reviewers say
“The guys that came to help were great, but they did break a ceiling fan. The movers did not follow up, so I filed a claim; the claims department eventually resolved all the issues.”
GoogleVerified Reviewer “The movers themselves were decent, but I was charged for an extra hour, they showed up late, left the trailer until 10pm, and damaged part of my door.”
Jonathan RebmannVerified ReviewerGoogle“They were slow and the 'supervisor' just sat on a chair and played on phone the entire time. They kept charging random charges and no itemized receipt.”
Joseph VVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Damage to items
Some customers reported that items were damaged during packing or loading.
Lack of communication
Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
What negative reviewers say
“my moving crew was late by over 2 hours on 2 occasions costing me more money and time. I also had a slight damage on an artwork due to the move.”
YelpVerified Reviewer “my experience with my movers has been incredibly disappointing. they did not have their own tools to disassemble my roommates bed frame, resulting in it completely breaking. they dropped my dresser, which also is damaged.”
GoogleVerified Reviewer “They gave us a quote that they would be there in-between 2p-4:30p. They never showed and when we called they said someone would be there by 5:10p and again no one showed.”
Caitlyn W.Verified ReviewerYelp“I was quoted about $460 which is what I agreed to pay but then they never used my deposit towards it and ended up charging me a total of $660.”
italia kellyVerified ReviewerGoogle
Flex Moving & Storage
4.36Austin, TXSince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.36
Austin, TX · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Austin.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a full-service local and long-distance mover in Austin, TX, listing 7 services on moveBuddha, including small moves, packing, and storage.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 4260615 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 4260615, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Flex Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. The storage page also advertises savings of up to 30%. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Austin movers
With a moveBuddha score of 4.36 out of 5, Flex Moving & Storage falls short of the top 10 Austin moving companies, 0.20 points behind NorthStar Moving Company. Where Flex Moving & Storage falls behind is industry experience, with the lowest industry experience score in the group.
The ten highest-scoring local movers near Austin, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Square CowAustin | 4.76 | 1,794 | 4.8 | 3.6 | A+ |
| 2 | Firefighting's Finest Moving & StorageAustin | 4.70 | 457 | 4.8 | 4.2 | A+ |
| 3 | InNout MoversRound Rock | 4.64 | 248 | 4.9 | 4.2 | A+ |
| 4 | Berger Allied Moving & StorageAustin | 4.62 | 718 | 4.8 | 2.6 | A+ |
| 5 | College Hunks Hauling Junk & MovingAustin | 4.58 | 1,891 | 4.8 | 3.5 | C |
| 6 | Square CowCypress Spring | 4.58 | 1,287 | 4.9 | 4.1 | A+ |
| 7 | 3 Men MoversAustin | 4.58 | 1,215 | 4.9 | 4.0 | A+ |
| 8 | Black Tie MovingAustin | 4.58 | 197 | 4.9 | 2.1 | A+ |
| 9 | Olympia Moving & StorageAustin | 4.56 | 253 | 4.9 | 4.2 | A+ |
| 10 | NorthStar Moving CompanyAustin | 4.56 | 43 | 4.9 | 4.5 | A+ |
| 11 | Flex Moving & StorageThis mover · ranks #11 | 4.36 | 357 | 4.5 | 3.9 | B |
How does Flex Moving & Storage compare to other Texas movers?
- moveBuddha score#127 of 822(better than average)
4.36vs 3.69 avg
Flex Moving & Storage scores 4.36, above the Texas average of 3.69, and ranks #127 of 822 Texas movers.
- Positive reviews#607 of 822(worse than average)
84%vs 89% avg
Flex Moving & Storage has 84% positive reviews, below the Texas average of 89%, and ranks #607 of 822 Texas movers.
- Negative reviews#603 of 822(worse than average)
14%vs 10% avg
Flex Moving & Storage has 14% negative reviews, above the Texas average of 10%, and ranks #603 of 822 Texas movers. A lower percentage is better.
- Reviews analyzed#177 of 822(better than average)
357vs 337 avg
Flex Moving & Storage has 357 reviews analyzed, above the Texas average of 337, and ranks #177 of 822 Texas movers.
- Yelp rating#108 of 822(better than average)
3.9vs 3.4 avg
Flex Moving & Storage has a Yelp rating of 3.9, above the Texas average of 3.4, and ranks #108 of 822 Texas movers.
- BBB rating#195 of 822(worse than average)
Bvs A- avg
Flex Moving & Storage has a BBB rating of B, below the Texas average of A-, and ranks #195 of 822 Texas movers.
- Years in business#246 of 822(worse than average)
4 yearsvs 23 years avg
Flex Moving & Storage has been in business for 4 years, below the Texas average of 23 years, and ranks #246 of 822 Texas movers.
| Metric | This moverFlex Moving & Storage | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#127 of 822 in Texas | 4.36 | 3.69 | #127 of 822 | +0.67(better than average) |
| Positive reviews#607 of 822 in Texas | 84% | 89% | #607 of 822 | −5 pts(worse than average) |
| Negative reviewsLower is better#603 of 822 in Texas | 14% | 10% | #603 of 822 | +4 pts(worse than average) |
| Reviews analyzed#177 of 822 in Texas | 357 | 337 | #177 of 822 | +20(better than average) |
| Yelp ratingBased on only 18 reviews#108 of 822 in Texas | 3.9 | 3.4 | #108 of 822 | +0.5(better than average) |
| BBB rating#195 of 822 in Texas | B | A- | #195 of 822 | −2 steps(worse than average) |
| Years in business#246 of 822 in Texas | 4 years | 23 years | #246 of 822 | −19(worse than average) |
Compared with 822 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Flex Moving & Storage
4.36Austin, TXSince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Austin.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.36
Austin, TX · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.36/5 moveBuddha Score and ranks #23 among Austin movers, with 84% positive feedback across 357 customer reviews.
Customers consistently praise its quick response times and quick moving process. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average Texas mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (512) 886-7204
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Washington, DC
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Smyrna, TN
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.