Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
76%
across 62 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
3
founded 2023
FMCSA Status
Active
Flex Moving & Storage is a 4.5/5-rated Tennessee moveBuddha-partnered mover, operating since 2023 (3 years in business). Flex Moving & Storage earns 76% positive reviews across 62 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 3 years in business with 76% positive customer reviews across 62 verified reviews.
- Scale: 3 trucks operating across Tennessee
- Industry experience: 4.42/5
- Customer service: 5/5
- Review quality: 4.34/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Quick moving process
Good communication
Helpful movers
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 3 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 76% positive reviews across roughly 62 total reviews, with an average Yelp rating of 2.4.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Sev, Peter and Everest were absolutely wonderful! Great communication and care with my belongings and unloaded e aptly as I requested. 100% will work with Flex again.
Tay and Damien unloaded my things and took great care with each item. They would ask where we wanted things. They put my bed together for me. Polite, professional and Flex should be proud.
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What do customers say about Flex Moving & Storage?
Across 62 verified customer reviews from multiple platforms, 76% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Flex Moving & Storage
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Flex Moving & Storage throughout the moving process.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Flex Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
Positive Flex Moving & Storage Reviews
Yelp
Sev, Peter and Everest were absolutely wonderful! Great communication and care with my belongings and unloaded e aptly as I requested. 100% will work with Flex again.
Yelp
Tay and Damien unloaded my things and took great care with each item. They would ask where we wanted things. They put my bed together for me. Polite, professional and Flex should be proud.
Yelp
Devon and Amir were great... very professional and friendly. . . and we had a nice talk
Negative Flex Moving & Storage Reviews
Yelp
If I could leave zero stars I would. Moving out of my home, they dropped a sofa down stairs causing holes and scrapes, dragged furniture, broke items, and ignored claims. Insulting, unprofessional, shady. Stay FAR FAR away.
Yelp
my original quote was a 2 day move, 780$ -980$. ... They invoiced me 39$ for 2 day 'storage' and STOLE A UNATHORIZED 630.00 Additional OFF MY CREDIT CARD. DO NOT USE THIS COMPANY.
D Ãn Drai D., Yelp
They quote you an hourly price and then inflate the cost at the end. ... There is no full disclosure, no transparency and complete deception of cost. ... the work is sloppy.
Neutral Flex Moving & Storage Reviews
Tamara F., Yelp
We hired Flex to help us move, were in our 60s... Flex hired kids from an app with no moving experience! Drop and drag, broken recliner, damaged heirlooms, dragged furniture... OFFERED us pennies! As of 5/29 We came to an agreement. Thank you
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/13/2026 |
| Fleet size | 3 power units | 04/13/2026 |
| FMCSA inspections | 0 total inspections | 04/13/2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Flex Moving & Storage's active status on the Tennessee licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Los Angeles
- Jacksonville
- Tampa
- San Diego
- Miami
- West Palm Beach
- Tucson
- Atlanta
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Salt Lake City
- Austin
- Dallas
- San Antonio
- Houston
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Customers frequently praise Flex Moving & Storage for its professional and polite staff, efficient service, and quick moving process. Many highlight good communication and helpful movers, making the experience smooth and stress-free. Some feedback points to careful handling and friendly drivers, which sets Flex apart from many competitors. On the downside, several customers report damage to items, unexpected charges, and lack of communication, especially when resolving issues or claims. Out of 62 reviews analyzed, about 76% were positive, showing that most customers are satisfied, but a significant number experienced problems that affected their trust in the company.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Tennessee moving costs across all home sizes and service types, see our Tennessee moving cost guide.
How does Flex Moving & Storage compare to other Nashville movers?
Flex Moving & Storage ranks alongside the top full-service movers in Nashville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Nashville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
90% | A- | ||
|
4.64 |
95% | A+ | ||
|
4.56 |
68% | A+ | ||
|
4.56 |
79% | C+ | ||
|
4.52 |
79% | A+ | ||
|
4.56 |
77% | A+ | ||
|
4.52 |
93% | C+ | ||
|
4.5 |
86% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.52 |
73% | A+ |
How Flex Moving & Storage's ratings compare to other Nashville movers
Flex Moving & Storage's Yelp rating (2.4/5) is lower than the average across the 37 movers analyzed in Nashville, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 2.4/5 | -- |
| Nashville movers | 3.1/5 | 37 movers |
| Tennessee movers | 3.0/5 | 70 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.5/5 moveBuddha score with 76% positive customer reviews across 62 verified reviews. With 3 years in business and 3 trucks operating across Tennessee, Flex Moving & Storage is a solid option to consider for Tennessee moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Tennessee state regulator database.
How does Flex Moving & Storage's review score compare to other Tennessee movers?
Flex Moving & Storage earns 76% positive customer reviews across 62 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Tennessee. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 3 years, founded in 2023. The company holds active FMCSA registration.
How do I choose the right Nashville moving company?
To pick the best Nashville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Flex Moving & Storage?
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