Cento Family Moving & Storage Review 2026 (Orlando, FL)
Fact Checked by:
Positive
Reviews
68%
across 40 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
12
founded 2014
FMCSA
Status
Active
Cento Family Moving & Storage is a 4.6/5-rated Florida full-service mover, operating since 2014 (12 years in business). Cento Family Moving & Storage earns 68% positive reviews across 40 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Cento Family Moving & Storage at a glance
- Track record: 12 years in business with 68% positive customer reviews (40 verified reviews)
- Scale: 2 trucks operating across Florida
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Cento Family Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 93% of Orlando movers (85% nationally)
- Piano moving: A specialty offered by 80% of Orlando movers (71% nationally)
What this Cento Family Moving & Storage review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Cento Family Moving & Storage has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Cento Family Moving & Storage has about 68% positive reviews across roughly 40 total reviews, with an average Yelp rating of 2.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Cento Family Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Cento Family Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Everything was easy to book and Vanessa in the office was great. Michael and Edson were fantastic, efficient and very courteous. If I did ever have to move I would call Cento first."
"We hired Cento twice in the last three months... both times we were impressed by how efficient and professional they were! Even moved a piano safely. Highly recommend this company for your moving needs in the Orlando area!"
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What do customers say about Cento Family Moving & Storage?
Cento Family Moving & Storage pulls in 68% positive reviews out of 40 verified ratings from multiple platforms, 33% negative, and 0% neutral.
What customers like most about Cento Family Moving & Storage
- Professional and polite staff: Customers say the Cento Family Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cento Family Moving & Storage's attention to detail.
- Efficient service: Many customers praise Cento Family Moving & Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Cento Family Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Cento Family Moving & Storage throughout the moving process.
Most common complaints about Cento Family Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Cento Family Moving & Storage left some customers feeling in the dark.
- Inaccurate estimates: Estimates from Cento Family Moving & Storage were sometimes way off from what customers were ultimately billed.
Positive Cento Family Moving & Storage Reviews
Victoria Roberts, Google
"Everything was easy to book and Vanessa in the office was great. Michael and Edson were fantastic, efficient and very courteous. If I did ever have to move I would call Cento first."
"We hired Cento twice in the last three months... both times we were impressed by how efficient and professional they were! Even moved a piano safely. Highly recommend this company for your moving needs in the Orlando area!"
"After being recommended by a friend I went with Cento. They showed up right when they said, no messing around. Very profession and I was moved before I knew it. Really, I was on the phone and turned around and they were done."
Negative Cento Family Moving & Storage Reviews
Elliott Engelhardt, Google
"Everything went fine with my move UNTIL I tried to use my treadmill the next day. The mover severed the wires inside my treadmill. Contacted Cento immediately, but slow, minimal response and low compensation for the damage."
"They showed up almost 3 hours late for our moving appointment, damaged our walls and furniture, doubled actual labor time on invoice, and then went silent when asked for accountability for damage."
Yelp
"Do not hire this company to move you. They did not bring enough trucks, left furniture and boxes behind, damaged items, and didn't respond to complaints. Missing and damaged belongings, with no accountability from manager."
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Is Cento Family Moving & Storage licensed & insured?
Yes. Cento Family Moving & Storage is FMCSA-registered and active, operating under the legal name CENTO MOVING LLC. The company runs 2 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/08/2026 |
| Fleet size | 2 power units | 07/08/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Cento Family Moving & Storage's active status on the Florida licensed movers database.
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How moveBuddha rated Cento Family Moving & Storage
Cento Family Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.4/5 average among Orlando movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Cento Family Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Cento Family Moving & Storage
Moving with peace of mind stands out in customer feedback for Cento Family Moving & Storage. Analyzing 40 customer reviews, 68% gave positive input while 33% shared negative experiences. Most clients praise Cento's professional, careful staff, their efficient and quick process, and smooth communication throughout. Movers emerged as both skilled and polite, with many reports of items handled safely and moves completed faster than expected. On the other hand, several customers cited damaged or lost belongings as their main issue. Other common complaints include poor communication during claims or follow-up and inaccurate pricing or quotes, occasionally leading to higher bills than estimated. Cento earns more favorable feedback for professionalism and efficiency than many moving firms, but the rate of item-related damage and responsiveness issues suggests some inconsistency in service. Prospective customers seeking careful handling and prompt, polite service may be pleased but should pay close attention to coverage, estimate clarity, and claims response when booking.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Cento Family Moving & Storage cost?
Cento Family Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Orlando charge an average of $249/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Florida move
$962 – $2,194
How does Cento Family Moving & Storage compare to other Orlando movers?
Cento Family Moving & Storage ranks alongside the top full-service movers in Orlando on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Orlando movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
87% | A+ | ||
|
4.58 |
78% | A+ | ||
|
4.56 |
71% | A+ | ||
|
4.6 |
68% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.52 |
96% | A+ | ||
|
4.44 |
100% | A+ | ||
|
4.5 |
77% | A+ | ||
|
4.52 |
99% | A+ |
How Cento Family Moving & Storage's ratings compare to other Orlando movers
Cento Family Moving & Storage's Yelp rating (2.8/5) is lower than the average across the 40 movers analyzed in Orlando, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cento Family Moving & Storage | 2.8/5 | -- |
| Orlando movers | 3.6/5 | 40 movers |
| Florida movers | 3.2/5 | 229 movers |
Final verdict: Cento Family Moving & Storage
Cento Family Moving & Storage earns a 4.6/5 moveBuddha score, backed by 68% positive customer reviews across 40 verified reviews. Over 12 years in business and 2 trucks operating across Florida, Cento Family Moving & Storage has built a reputation for professional and polite staff and careful handling, making it worth a look for your Florida move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Cento Family Moving & Storage
Why is Cento Family Moving & Storage's Yelp rating lower than other sources?
Cento Family Moving & Storage's 2.8/5 Yelp rating across 25 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
How long has Cento Family Moving & Storage been in business?
Cento Family Moving & Storage has been in business for 12 years, founded in 2014. The company is FMCSA-registered and active.
Does Cento Family Moving & Storage offer piano moving?
Yes, Cento Family Moving & Storage offers piano moving. That's a specialty only 80% of Orlando movers provide, compared to 71% nationally.
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