NorthStar Moving Company review 2026 (Phoenix, AZ)
In business since 1995 · Updated
NorthStar Moving Company, a Phoenix, AZ moving company, ranks #22 of 242 movers in Arizona, with a moveBuddha rating of 4.48/5.
90% of NorthStar Moving Company's 183 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unfriendly or rude staff.
In business since 1995, NorthStar Moving Company holds active FMCSA registration (USDOT #3787384) and operates 11 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How NorthStar Moving Company measures up
Across 183 reviews, NorthStar Moving Company in Phoenix, AZ is rated 4.6/5 on Google (315 reviews) and 4.6/5 on Yelp (121 reviews), and has an A+ rating from the Better Business Bureau.
NorthStar Moving Company ranks #22 out of 242 movers in Arizona with a moveBuddha Score of 4.48 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.48.
- Brand
- 5.0
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
Google rating
Based on 315 reviews
Yelp rating
Based on 121 reviews
Better Business Bureau
Based on BBB profile
Is NorthStar Moving Company moveBuddha Certified?
NorthStar Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. NorthStar Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about NorthStar Moving Company?
Out of 183 verified reviews, 90% of customers left a positive review about NorthStar Moving Company in Phoenix, AZ. 6.6% of reviews are negative and 3.3% are neutral. NorthStar Moving Company matches the average Arizona moving company's positive review percentage (90% vs the Arizona state average of 90%).
- Positive90.2%(165)
- Neutral3.3%(6)
- Negative6.6%(12)
Based on 183 reviews across Google, Yelp, and other review sites.
What customers like about NorthStar Moving Company
Affordable rates
Many reviewers found NorthStar Moving Company to be more budget-friendly than competitors without sacrificing quality.
Consistency and follow-up
Reviewers liked that NorthStar Moving Company stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that NorthStar Moving Company was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at NorthStar Moving Company was often noted for responding to questions or concerns almost immediately
Good communication
Reviewers frequently mention clear, consistent updates from NorthStar Moving Company throughout the moving process.
What positive reviewers say
“The customer service before the move was excellent. I spoke with 6 other moving companies before booking North Star. They are competitively priced and took great care of me from beginning to end.”
Zach WilliamsVerified ReviewerGoogle“Showed up on time, great communication, stayed late to get the job done and stayed within budget.”
matt phelpsVerified ReviewerGoogle“NorthStar was fantastic! Their customer service and follow-through were exceptional. They stayed on top of the details, communicated clearly, and graciously amended plans as our needs evolved.”
Jared H.Verified ReviewerYelp“I was able to get scheduled even on a short 3 day notice. They sent 3 great guys who arrived 15 minutes early and got right to work.”
YelpVerified Reviewer “NorthStar offered the best rates, and I had peace of mind throughout the entire process.”
TDVerified ReviewerGoogle
What mixed reviewers say
“They were higher than other quotes on Yelp. Others were not tacking on a ridiculous travel fee.”
YelpVerified Reviewer “The team was professional and friendly, however my property was damaged during my move. They scuffed the wood floors, took a chunk out of a bedroom wall, and chipped my dresser drawer.”
YelpVerified Reviewer “Pros include pretty good price and they showed up on time. The movers forgot to pack half of a bathroom and threw anything anywhere.”
YelpVerified Reviewer “The movers were amazing, but customer service gave no updates and did not return any of my four phone calls. My belongings arrived in good shape on the twelfth day.”
YelpVerified Reviewer
Most common complaints about NorthStar Moving Company
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“I have both priceless as well as thousands of dollars worth of items that are missing. The claims department's response: This is common and happens more often than you think.”
JVerified ReviewerGoogle“The lady on the other line yelled at me…”
Stasia PhoenixVerified ReviewerGoogle“She became impatient and rushed me for an answer, and before I could even finish my sentence, she hung up on me.”
Alina W.Verified ReviewerYelp“The movers did not pack anything in any sort of organized manner. Multiple pieces of furniture were chipped or damaged, dishes were broken, and none of the boxes were labeled.”
Olivia V. S.Verified ReviewerYelp
NorthStar Moving Company
4.48Phoenix, AZSince 1995
Save more than 30% on average by comparing movers before you book.
NorthStar Moving Company
4.48
Phoenix, AZ · Since 1995
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from NorthStar Moving Company, then see how it compares with other top-rated movers in Phoenix.
Compare prices side by side
See where NorthStar Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does NorthStar Moving Company offer?
NorthStar Moving Company takes on estate moves and commercial moves, alongside packing and unpacking.
Services offered
Is NorthStar Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 3787384 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, NorthStar Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 3787384, as NORTHSTAR MOVING CORPORATION, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover NorthStar Moving Company holds. Ask for a certificate of insurance before you book.
- Registered legal name
- NORTHSTAR MOVING CORPORATIONThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 11Power units reported to the FMCSA
- Miles driven
- 220,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does NorthStar Moving Company cost?
NorthStar Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arizona, you can expect to pay approximately $132/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Arizona moving companies similar to NorthStar Moving Company typically bill the amounts below using a $132/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
NorthStar Moving Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Arizona moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does NorthStar Moving Company offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
NorthStar Moving Company accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
NorthStar Moving Company also offers discounts on request. It also lists: Used-box discount program: clients receive 25% of the original cost back when returning eligible used recycled boxes, and used recycled boxes are offered at 25% off the price of new boxes; combining both offers can provide up to 50% savings. Ask what you qualify for and how much you could save before you book.
How NorthStar Moving Company compares with the top 10 Phoenix movers
With a moveBuddha score of 4.48 out of 5, NorthStar Moving Company ranks #12 and falls short of the top 10 Phoenix movers, level on score with Arizona Discount Movers, the tenth-placed mover. NorthStar Moving Company's score rests on 183 reviews, fewer than any of the ten. Where NorthStar Moving Company falls behind is review quality, with a review quality score that trails eight of the ten.
The ten highest-scoring local movers near Phoenix, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Just-In Time Moving & StorageMesa | 4.70 | 1,558 | 4.9 | 4.8 | A+ |
| 2 | Moving Team Six LLCPhoenix | 4.64 | 1,241 | 4.9 | 4.5 | A+ |
| 3 | Camelback MovingPhoenix | 4.62 | 2,291 | 4.8 | 4.7 | A+ |
| 4 | Mentors Moving & StorageTempe | 4.62 | 434 | 4.7 | 4.4 | A+ |
| 5 | Dose Moving & StoragePhoenix | 4.58 | 1,398 | 4.8 | 4.7 | A+ |
| 6 | Muscular Moving Men & StoragePhoenix | 4.56 | 2,891 | 4.6 | 3.4 | A+ |
| 7 | Lifetime Moving And StoragePhoenix | 4.56 | 527 | 4.6 | 2.3 | A+ |
| 8 | Copperstate MovingPhoenix | 4.50 | 2,538 | 4.8 | 2.6 | F |
| 9 | Beltmann Relocation GroupPhoenix | 4.50 | 283 | 4.4 | 2.7 | A+ |
| 10 | Arizona Discount MoversPhoenix | 4.48 | 809 | 4.3 | 2.5 | A+ |
| 12 | NorthStar Moving CompanyThis mover · ranks #12 | 4.48 | 183 | 4.6 | 4.6 | A+ |
How does NorthStar Moving Company compare to other Arizona movers?
- moveBuddha score#22 of 242(better than average)
4.48vs 3.77 avg
NorthStar Moving Company scores 4.48, above the Arizona average of 3.77, and ranks #22 of 242 Arizona movers.
- Positive reviews#136 of 242(level with average)
90%vs 90% avg
NorthStar Moving Company has 90% positive reviews, in line with the Arizona average of 90%, and ranks #136 of 242 Arizona movers.
- Negative reviews#124 of 242(better than average)
7%vs 10% avg
NorthStar Moving Company has 7% negative reviews, below the Arizona average of 10%, and ranks #124 of 242 Arizona movers. A lower percentage is better.
- Reviews analyzed#105 of 242(worse than average)
183vs 316 avg
NorthStar Moving Company has 183 reviews analyzed, below the Arizona average of 316, and ranks #105 of 242 Arizona movers.
- Yelp rating#21 of 242(better than average)
4.6vs 3.7 avg
NorthStar Moving Company has a Yelp rating of 4.6, above the Arizona average of 3.7, and ranks #21 of 242 Arizona movers.
- Years in business#17 of 242(better than average)
31 yearsvs 19 years avg
NorthStar Moving Company has been in business for 31 years, above the Arizona average of 19 years, and ranks #17 of 242 Arizona movers.
| Metric | This moverNorthStar Moving Company | Arizona avg | Arizona rank | Difference |
|---|---|---|---|---|
| moveBuddha score#22 of 242 in Arizona | 4.48 | 3.77 | #22 of 242 | +0.71(better than average) |
| Positive reviews#136 of 242 in Arizona | 90% | 90% | #136 of 242 | ±0 pts |
| Negative reviewsLower is better#124 of 242 in Arizona | 7% | 10% | #124 of 242 | −3 pts(better than average) |
| Reviews analyzed#105 of 242 in Arizona | 183 | 316 | #105 of 242 | −133(worse than average) |
| Yelp rating#21 of 242 in Arizona | 4.6 | 3.7 | #21 of 242 | +0.9(better than average) |
| Years in business#17 of 242 in Arizona | 31 years | 19 years | #17 of 242 | +12(better than average) |
Compared with 242 Arizona movers with moveBuddha profiles. Rank #1 is the best in Arizona.
NorthStar Moving Company
4.48Phoenix, AZSince 1995
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from NorthStar Moving Company, then see how it compares with other top-rated movers in Phoenix.
Compare prices side by side
See where NorthStar Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
NorthStar Moving Company
4.48
Phoenix, AZ · Since 1995
Final verdict: NorthStar Moving Company
NorthStar Moving Company earns a 4.48/5 moveBuddha Score and ranks #12 among Phoenix movers, with 90% positive feedback across 183 customer reviews.
Customers consistently praise its affordable rates and consistency and follow-up. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 11 trucks and a track record dating to 1995, it has more history than the average Arizona mover, and the most common complaint is unfriendly or rude staff.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
NorthStar Moving Company
4.48
Phoenix, AZ · Since 1995
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Arizona moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact NorthStar Moving Company
- Phone
- (602) 275-7767
- Website
- northstarmoving.com
Other NorthStar Moving Company locations
Helpful Arizona moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.