NorthStar Moving Company Review
Fact Checked by:
Positive Reviews
86%
across 658 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
31
founded 1995
FMCSA Status
Active
NorthStar Moving Company is a 4.6/5-rated California full-service mover, operating since 1995 (31 years in business). NorthStar Moving Company earns 86% positive reviews across 658 verified customer reviews. The company holds active FMCSA registration and operates 11 trucks. All ratings reflect moveBuddha's independent analysis.
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NorthStar Moving Company at a glance
- Track record: 31 years in business with 86% positive customer reviews across 658 verified reviews.
- Scale: 11 trucks operating across California
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. NorthStar Moving Company has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. NorthStar Moving Company has about 86% positive reviews across roughly 658 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from NorthStar Moving Company .
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. NorthStar Moving Company emphasizes clear communication, careful handling.
Recent reviews
"The movers were so kind and worked faster than I've ever seen anyone work. They were extremely efficient and handled my belongings with care. The price was well below the standard. Highly recommend NorthStar!"
"Our crew were excellent, professional and went above and beyond to make this as easy as possible. They packed our entire house and then moved us the next day. Highly recommend them."
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Payment methods
State license
Phone
What do customers say about NorthStar Moving Company ?
Across 658 verified customer reviews from multiple platforms, 86% are positive, 12% are negative, and 2% are neutral.
What customers like most about NorthStar Moving Company
- Efficient service: Many customers praise NorthStar Moving Company for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the NorthStar Moving Company 's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to NorthStar Moving Company 's attention to detail.
- Quick moving process: The team at NorthStar Moving Company often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from NorthStar Moving Company throughout the moving process.
Most common complaints about NorthStar Moving Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive NorthStar Moving Company Reviews
Yelp
"The movers were so kind and worked faster than I've ever seen anyone work. They were extremely efficient and handled my belongings with care. The price was well below the standard. Highly recommend NorthStar!"
Yelp
"Our crew were excellent, professional and went above and beyond to make this as easy as possible. They packed our entire house and then moved us the next day. Highly recommend them."
"NorthStar was so helpful and had a quote ready for me in 30 minutes. They showed up on time, very professional, wrapped everything with delicate care, and moved quickly and efficiently. No surprises, no hidden fees. Would recommend highly!"
Negative NorthStar Moving Company Reviews
Yelp
"They stole one of my boxes which contained all my luxury bags during shipping. Insurance paid almost nothing and company showed no integrity or responsibility."
Kenneth R., Yelp
"My experience with NorthStar was deplorable. I found 14+ items damaged on move-in, including antiques. Their claims process was confrontational and unresolved."
Yelp
"Multiple items damaged which they denied to replace. Inventory sheets listed pre-existing scratches that didn't exist. Claims denied, trash not cleaned up, and had to unpack myself."
Neutral NorthStar Moving Company Reviews
Yelp
"After NorthStar discovered they DID indeed move me, the COO reached out. Ultimately they refunded half our cost. Will I recommend them? No, but I appreciate the attempt to make it right."
Yelp
"UPDATE: The manager had my box after they found it during a final sweep of the truck. Customer service was top notch, but the moving team damaged every large item we have."
Yelp
"Delivery is a different story. Communication missteps and delays made the experience frustrating, but management genuinely tried to address the issues after."
Is NorthStar Moving Company licensed & insured?
Yes. NorthStar Moving Company holds active FMCSA registration under the legal name NORTHSTAR MOVING CORPORATION. They operate 11 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/08/2026 |
| Fleet size | 11 power units | 05/08/2026 |
| FMCSA inspections | 0 total inspections | 05/08/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify NorthStar Moving Company 's active status on the California licensed movers database.
NorthStar Moving Company locations
NorthStar Moving Company has 6 locations:
- NorthStar Moving Company (headquarters)
- Los Angeles
- Irvine
- San Francisco
- Austin
- Phoenix
How moveBuddha rated NorthStar Moving Company
NorthStar Moving Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | NorthStar Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of NorthStar Moving Company
Moving can test anyone’s patience, but NorthStar Moving Company wins high marks from most of its customers. Analyzing 658 pieces of feedback reveals 86% gave positive marks, making them stand out among moving services. Many praised NorthStar for efficient service, professional and polite movers, careful handling of possessions, and excellent communication throughout the process. Their teams show up on time, work quickly, and handle belongings with respect—customers often mention peace of mind and less stress thanks to the quality service. Some also highlight their helpful office staff, transparent pricing, and ability to handle last-minute moves. Yet, not every experience was smooth. The most common concerns involve damage to items, lost or misplaced boxes, and occasional delays with pick-up or delivery. A few clients documented serious issues with missing valuables, difficulty in resolving claims for damages or loss, and communication breakdowns during or after the move. Compared to other moving companies, NorthStar’s high satisfaction rate is notable, but there remain rare situations where things went wrong and support fell short. Overall, most customers receive fast, polite, and careful service, but safeguarding valuables and double-checking details is still wise.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does NorthStar Moving Company cost?
NorthStar Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does NorthStar Moving Company compare to other San Francisco movers?
NorthStar Moving Company ranks alongside the top full-service movers in San Francisco on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Francisco movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
92% | A+ | ||
|
4.66 |
87% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.48 |
98% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.62 |
92% | A+ | ||
|
4.44 |
93% | A+ | ||
|
4.5 |
99% | A+ | ||
|
4.38 |
89% | F | ||
|
4.38 |
96% | A+ |
How NorthStar Moving Company 's ratings compare to other San Francisco movers
NorthStar Moving Company 's Yelp rating (4.4/5) is in line with the average across the 88 movers analyzed in San Francisco, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| NorthStar Moving Company | 4.4/5 | -- |
| San Francisco movers | 4.4/5 | 88 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: NorthStar Moving Company
NorthStar Moving Company earns a 4.6/5 moveBuddha score with 86% positive customer reviews across 658 verified reviews. With 31 years in business and 11 trucks operating across California, NorthStar Moving Company is a solid option to consider for California moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about NorthStar Moving Company
Is NorthStar Moving Company a legitimate, licensed mover?
Yes. NorthStar Moving Company holds active FMCSA registration. The company operates 11 trucks. You can verify their licensing status on the California state regulator database.
How does NorthStar Moving Company 's review score compare to other California movers?
NorthStar Moving Company earns 86% positive customer reviews across 658 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does NorthStar Moving Company offer?
NorthStar Moving Company is a full-service mover operating in California. The company operates 11 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does NorthStar Moving Company require a deposit?
Deposit requirements for NorthStar Moving Company depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has NorthStar Moving Company been in business?
NorthStar Moving Company has been in business for 31 years, founded in 1995. The company holds active FMCSA registration.
How do I choose the right San Francisco moving company?
To pick the best San Francisco mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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