Moove In Self Storage Review

Here’s the bottom line: Moove In Self Storage is a great storage company to consider if you live near one of their locations. Reviews consistently praise their customer service and cleanliness, something that can’t be said for many others in the industry. Transparent pricing and the ability to manage your rental online are other major perks.

Overall, Moove In Self Storage compares favorably to other companies on our list of the best storage companies, though their limited service area means they may not be available for many movers.

Pros & cons of Moove In Self Storage

  • Great industry reputation for customer service and unit cleanliness
  • Transparent online pricing and unit listings make it easy to find the best option for your needs
  • Good mix of indoor temperature controlled units and outdoor drive-up units
  • Vehicle storage available
  • Also sells moving and packing supplies
  • Can make reservations and manage payments online
  • Free first month of storage on most units
  • Only available in 8 states: Connecticut, Delaware, Iowa, Maryland, Massachusetts, New Jersey, New York, and Pennsylvania.
  • Types and sizes of available units can vary by location
  • Requires 7-30 day notice to move out

Key takeaways

  • Moove In Self Storage has been in business since 1998, with storage facilities in Connecticut, Delaware, Iowa, Maryland, Massachusetts, New Jersey, New York, and Pennsylvania. The company has built a strong reputation for friendly customer service and clean, secure units during this time.
  • Moove In Self Storage offers a variety of unit sizes and options (including climate controlled storage), but what’s available can vary significantly by location. For example, some locations only offer drive-up outdoor storage.
  • Onsite property managers are present to provide assistance and answer questions, but you can also manage your rental completely online if desired.

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Moove In pricing: How much it costs for self-storage

Moove In Self Storage offers reasonable pricing for its storage solutions – and fortunately, it’s quite easy to see if they fit your budget, because they list the prices for available units on their website!

Moove In Self Storage cost factors

Unsurprisingly, there are several factors that will directly influence how much you pay with Moove In Self Storage:

  • Location: Prices can vary significantly by location. For example, storage unit prices at the Millsboro, DE location can range from $149 per month for a 5’x10’ climate controlled unit to $279 per month for a 10’x20’ drive-up unit. In Coralville, IA, prices range from $39 per month for a 5’x7’ unit to $454 per month for a 15’x25’ unit.
  • Standard unit vs. climate-controlled: These storage options will have a direct impact on your pricing, with climate-controlled units consistently costing more than a standard unit.
  • Storage unit size: Another unsurprising factor – the greater your storage needs, the more you can expect to pay for the larger storage space.
  • Reserving online vs. in-person: Moove In Self Storage offers lower monthly rates when you reserve a unit online, as opposed to in-store. Prices can be nearly $200 lower for the largest units when you do an online reservation.

Moove In Self Storage offers a wide variety of services

Moove In Self Storage offers the following amenities as part of their storage services:

  • Standard and climate controlled units: Though availability varies by location, Moove In Self Storage offers both indoor temperature controlled units and standard outdoor units with drive-up access. Storage unit sizes range from just 35 square feet to larger spaces of 375 square feet.
  • Vehicle storage: Covered and uncovered parking spaces are available at some locations for vehicle storage.
  • Moving and packing supplies: Moove In Self Storage facilities offer retail stores that sell a disc padlock specifically designed for storage units. They also carry packing supplies like packing tape, bubble wrap, specialty boxes, mattress covers, and more. Specific products vary by location.
  • Onsite manager: Moove In Self Storage locations have an onsite manager available during business hours to help with reservations, security, and other needs.
  • Online servicing: Customers can reserve a unit and manage payments completely online for more convenient storage.
  • Secured facility: In addition to its onsite managers, Moove In Self Storage has 24/7 security camera monitoring, electronic gate access, and fencing to ensure the security of your belongings.

How Moove In Storage stacks up against the competition

While Moove In has some of the best customer service in the self-storage space, it’s not the only storage business that could meet your needs. In addition to other self-storage companies like U-Haul or Extra Space Storage, some of the best moving companies also provide storage services. Here’s a closer look at how Moove In compares.

Moove In Self Storage vs. U-Haul

Though U-Haul is primarily known for its truck rentals, it also has a large network of self-storage facilities. In terms of availability, U-Haul has a clear advantage, as it is available in all 50 states – compared to just eight states for Moove In Self Storage.

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moveBuddha logo iconrating starstarstarstarstar 3.95 / 5

89% of users select this mover

Similar to Moove In, U-Haul makes it easy to find and reserve units online. The company offers a mix of drive-up and climate-controlled units, with available options varying by locations.

However, U-Haul’s customer service notoriously falls short, particularly when also trying to do a truck rental. U-Haul’s prices can also be higher than what you’ll find at Moove In. And while U-Haul also offers the first 30 days’ rental for free, you can only qualify for this offer if you also rent a truck or trailer.

Read our full U-Haul Self-Storage review for more info.

Moove In Self Storage vs. Extra Space Storage

Extra Space Storage has built its name on security. In addition to the security features used by Moove In (24-hour camera surveillance, onsite managers, and coded access entry gates), Extra Space Storage even has alarms on individual units. And while Extra Space may not have as many locations as other big storage brands, it is available in 43 states and Washington, D.C.

While these attributes give Extra Space some advantages over Moove In, certain aspects of the rental experience fall short. Customers complain of steep price hikes after the first year. In addition, you can only make payments with a credit or debit card – whereas Moove In also takes cash and check payments.

Extra Space Storage can also be less flexible. It requires 10-15 days’ notice to move out, and high demand results in limited availability in some locations. Unless you’re on autopay, Moove In is generally a bit more flexible and has better availability.

Read our full Extra Space Storage review for more info.

Moove In Self Storage vs. Safeway Moving

As part of its full-service moves, Safeway Moving is notable in that it offers 30 days of free storage on all interstate moves. This can provide much-needed flexibility when doing a cross-country move. Safeway’s storage facilities are climate controlled, and the company also offers long-term storage options for residential and commercial customers.

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moveBuddha logo iconrating starstarstarstarstar 4.5 / 5
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89% of users select this mover

Safeway’s storage is very flexible – you can cancel at any time and have your remaining monthly balance prorated. This makes Safeway a better choice for situations when you only need storage on a temporary basis, but aren’t entirely sure when you’ll be able to move into your new house. However in some cases, Safeway keeps movers’ items in storage until a truck heading to your destination shows up – meaning you might not get your items when desired.

Even with the 30 days free storage, it’s important to remember that using a full-service mover’s storage services tends to be much more expensive than self-storage. Safeway also does not service local moves. If you’re not doing a cross-country move, Moove In is a more cost-effective choice.

Read our full Safeway Moving review for more info. 

Moove In Self Storage vs. North American Van Lines

North American Van Lines (NAVL) is another popular full-service mover that offers storage solutions. North American helps its customers arrange short-term or long-term storage at a climate-controlled facility until you are ready to have your items delivered to your new home.

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89% of users select this mover

NAVL’s storage services are available for both local and long-distance moves, ensuring you can get storage help anywhere in the country – like others on this list, offering far superior availability to Moove In Self Storage. However, NAVL doesn’t offer any free storage deals, and as a full-service mover, their prices will be much higher than Moove In.

Read our full North American Van Lines review for more info.

Company BBB score State availability 30 days free storage?
Moove In Self Storage A+ 8 states (CT, DE, IA, MA, MD, NJ, NY, PA) Yes
U-Haul A+ All 50 states Yes (with truck or trailer rental)
Extra Space Storage A+ 43 states + Washington, D.C. (not in AL, AR, MT, ND, SD, WV, WY) No
Safeway Moving B- All 50 states Yes
North American Van Lines A+ All 50 states No

How self-storage with Moove In works

So, what is it like renting a storage unit with Moove In? Here’s a breakdown of what you can expect.

Making a reservation

To find an available unit near you, you can use www.moovein.com or call the phone number for your local facility. You can also visit their facilities in-person to speak with a property manager. However, it is recommended that you make a reservation online, because online reservations are significantly discounted compared to in-store reservations (sometimes by almost $200 per month for larger units).

For many units, the first month’s rent is free. After that, you can make payments via credit card, check, or cash. Moove In Self Storage allows its customers to make payments online, over the phone, or in person. Autopay is also available.

As part of their security practices, you’ll need to show your driver’s license or a federal ID when applying in-person, or submit your driver’s license number when reserving a unit online.

Moving in

After reserving a unit, you’ll be assigned a unique gate access code that you will use anytime you wish to access your items.

As a self-storage company, Moove In doesn’t offer any assistance for helping you move your stuff into your storage unit. You’ll have to get a moving truck rental or hire a moving company to get everything into your unit. Moove In offers both drive-up units and indoor units. While drive-up units will be easier to load and unload, indoor units offer climate-controlled options that provide greater protection for your stuff.

Once everything is loaded into the storage unit, you can access the facility as needed using your gate code. You will need to provide your own lock for your unit, though you can buy a disc lock from Moove In’s store.

Moving out

When you decide that you no longer need your storage unit, simply give your property manager verbal or written notice seven to 10 days before your move-out date. However, for accounts using autopay, 30 days’ advance notice is required. All items must be removed by your stated move-out date.

Should you use Moove In Self Storage?

If you’re looking for a great storage experience, Moove In Self Storage is definitely a great option to consider. But is it right for your needs?

Use Moove In Self Storage if:

  • You value great customer service. Moove In Self Storage’s reviews say they are second to none when it comes to customer service. For friendly, courteous help from start to finish, they are an excellent option.
  • You need clear, transparent pricing. Moove In Self Storage’s online listings for its units makes it easy to find an option that fits your needs and budget.
  • You prefer managing your account online. The ability to manage your reservation and make payments online makes Moove In Self Storage a very user-friendly self-storage solution.

Don’t use Moove In Self Storage if:

  • You live far from their locations. With locations only found in eight states, Moove In Self Storage isn’t as readily available as many of its competitors. If you don’t live in Connecticut, Delaware, Iowa, Maryland, Massachusetts, New Jersey, New York, or Pennsylvania, you’re out of luck.
  • You may need to end your rental quickly. Moove In requires 7-10 days’ notice for vacating the unit, but if you’re enrolled in autopay, you need to submit your notice 30 days in advance.

FAQ

How do customers rate their experience with Moove In Self Storage?

Customers consistently praise Moove In Self Storage for great customer service with friendly messaging from property managers, who are able to quickly address questions and concerns. Online reviews also praise the company’s pricing and the cleanliness of their units.

What do I need to rent a unit?

As part of their security measures, Moove In Self Storage requires a driver’s license or federal photo ID.

Is self storage secure?

In addition to requiring photo ID to rent a unit, Moove In Self Storage facilities are fenced and guarded by an individually coded access gate. Each tenant receives an individual access code. A 24/7 closed circuit camera system is also used, and an onsite manager is present during business hours.

Can I put electronics or fragile items in a storage unit?

It is recommended that you use a climate controlled unit for these items. A climate controlled unit will maintain consistent temperature and humidity levels, reducing the risk of damage to electronics, collectibles, or fragile items from extreme temperatures or humidity.

What is Moove In’s policy when I want to move out?

Moove In Self Storage requires 7-10 days’ written or verbal notice to your property manager before you vacate your unit. For accounts set up with autopay, 30 days’ notice is required.

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