Jones Moving & Storage, Phoenix, AZ (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Jones Moving & Storage

Professional and polite staff

Careful handling

Efficient service

Quick moving process

Highly recommended

Get Free Quote

No obligation • Free estimates

Positive Reviews

96%

Years Active

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Services Offered

Full-service moves
Packing
Unpacking
Custom crating
Antiques moving
Grandfather clock moving
Piano moves
Safe moving
Hot tub moving
Junk removal
Climate-controlled storage
Storage available
International moves
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 4.7

Companies with more years in business often outperform newer competitors. Jones Moving & Storage has been in business for 34 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.

Review Quality 4.3

Customer reviews are the clearest window into a mover’s reputation. Jones Moving & Storage has about 96% positive reviews across roughly 219 total reviews, with an average Yelp rating of 4.3.

Quote Accuracy 4.2

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Jones Moving & Storage.

Customer Service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Jones Moving & Storage emphasizes clear communication, careful handling.

Recent Reviews

"The team showed up on time and were very professional. They got the job done quickly. I would highly recommend them and will use them again myself."

"Movers were polite and especially hard workers. Did an excellent job on our moving day."

DOT Number

1851763

Address

20813 N 19th Ave Suite 3, Phoenix, AZ, 85027

Payment Methods

Cash • Credit Card

Phone

(623) 221-3335

Website

https://jonesmoverz.com/

Jones Moving & Storage Reviews

Review Analysis

Customers rave that Jones Moving & Storage delivers consistently professional, efficient, and careful service. Most feedback praises their respectful staff, attention to detail, quick work, and prompt communication. Many express that belongings arrived safely and recommend the company highly. A handful voice concerns about damages to their possessions or cite issues with staff conduct and charges. Storage-related complaints appear in both negative and neutral input, focusing on lost items or access restrictions. With nearly 96% positive input from 219 reviews, Jones Moving & Storage outshines many competitors for reliability, staff professionalism, and delivering a stress-free moving process, though rare claims of mishandling and customer service lapses do arise.Movers from Jones Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (623) 221-3335

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Customer Reviews

95.9% of customers left positive reviews for Jones Moving & Storage.

Google

3.7% of customers left negative reviews for Jones Moving & Storage.

Google

0.5% of customers left neutral reviews for Jones Moving & Storage.

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Compare with other Phoenix area movers

Get an idea of how Jones Moving & Storage compares to other Phoenix movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
NorthStar Moving Company 30 years in business	4.7	90%	A+	Get a quote
Camelback Moving 19 years in business	4.7	93%	A+	Get a quote
Arizona Discount Movers 48 years in business	4.58	79%	A+	Get a quote
Dircks Moving & Logistics 34 years in business	4.58	76%	A+	Get a quote
Daniel's Moving and Storage, Inc. 43 years in business	4.62	82%	A+	Get a quote
Moving Team Six LLC 13 years in business	4.76	95%	A+	Get a quote
Get Your Move On 19 years in business	4.5	92%	A+	Get a quote
Creative Moving & Packing LLC 16 years in business	4.52	95%	NR	Get a quote
Dose Moving & Storage 10 years in business	4.66	93%	A+	Get a quote
Copperstate Moving 10 years in business	4.56	84%	NR	Get a quote

FAQ

Is Jones Moving & Storage properly licensed?

Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically.

The state license number for Jones Moving & Storage is: , USDOT #: 1851763.

You can also use their state regulator website to look up their active status.

Does Jones Moving & Storage have any additional locations outside of Phoenix?

We were only able to find this location for Jones Moving & Storage.

Is Jones Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Jones Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Phoenix movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Phoenix moving company?

To choose the best moving company for you, start by researching reputable movers in Phoenix. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Phoenix moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.