Jones Moving & Storage, Phoenix, AZ (2025 Review)

Ryan Carrigan

Last Updated: May 14, 2025
5 min read

Jones Moving & Storage

20813 N 19th Ave Suite 3,
Phoenix, AZ 85027

Customer Praise

Professional and polite staff (36%)
Efficient service (34%)
Careful handling (29%)

Customer Complaints

Damage to items (18%)
Lack of communication (14%)
Unexpected charges (12%)

Review Analysis

Customers rave that Jones Moving & Storage delivers consistently professional, efficient, and careful service. Most feedback praises their respectful staff, attention to detail, quick work, and prompt communication. Many express that belongings arrived safely and recommend the company highly. A handful voice concerns about damages to their possessions or cite issues with staff conduct and charges. Storage-related complaints appear in both negative and neutral input, focusing on lost items or access restrictions. With nearly 96% positive input from 219 reviews, Jones Moving & Storage outshines many competitors for reliability, staff professionalism, and delivering a stress-free moving process, though rare claims of mishandling and customer service lapses do arise.

Get a Quote (623) 221-3335

Services

Local Moves
Intrastate moves
Interstate moves
International moves
Full-service packing
Custom crating
Climate-controlled storage
Office moves
Instant email quote

Company info

Years in Business: 34
DOT #: 1851763
FMCSA Rating: None (Updated 2023-02-22)
Number of trucks: 2
Number of drivers: 2
Miles Driven: 107,420 (2021)
No deposit required
Pay by cash
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Arizona.

Cost to move with Jones Moving & Storage

On average, the cost to hire movers in Arizona is $85 an hour.

You could pay more or less with Jones Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Phoenix-area movers

Company	Quote	Rating
most popular Jones Moving & Storage	Get A Quote	4.66 overall rating
most popular Flex Moving & Storage	Get A Quote	4.2 overall rating
most popular Edson’s Movers	Get A Quote	3.96 overall rating
Gilbert Moving & Storage	Get A Quote	4.96 overall rating
Just-In Time Moving & Storage	Get A Quote	4.96 overall rating

Moving out of Arizona?

If you are moving from Phoenix, AZ, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company	Quote	Rating
Safeway Moving	Get A Quote	4.85 / 5
Mayzlin Relocation	Get A Quote	4.9 / 5
American Van Lines	Get A Quote	4.5 / 5

Cost to move out of Arizona

If you're moving out of state, here are some sample moving quotes:

Arizona to New York: $1,785 – $8,729
Arizona to California: $684 – $6,544
Arizona to Illinois: $1,260 – $8,370
Arizona to Texas: $777 – $6,818
Arizona to Pennsylvania: $1,539 – $8,885

Click here to see all popular moving routes.

FAQ

Is Jones Moving & Storage properly licensed?

Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically.

USDOT #: 1851763.

You can also use their state regulator website to look up their active status.

Does Jones Moving & Storage have any additional locations outside of Phoenix?

We were only able to find this location for Jones Moving & Storage.

Is Jones Moving & Storage Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Jones Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Phoenix movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Phoenix moving company?

To choose the best moving company for you, start by researching reputable movers in Phoenix. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Phoenix moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.